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[GH-ISSUE #8909] openwebui 0.57 Can't use image Q&A on mobile. #69922
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Reference: github-starred/open-webui#69922
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Originally created by @daxiass on GitHub (Jan 25, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/8909
Bug Report
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Installation Method
[docker]
Environment
Open WebUI Version: [0.57]
Ollama (if applicable): [It's not enabled.]
Operating System: [ios18.2 android13]
Browser (if applicable): [System default browser ]
Confirmation:
Expected Behavior:
[I want to be able to use image Q&A on my phone.]
Actual Behavior:
[I've tested on all my devices, and even had friends test, but none of our phones can use image-based Q&A. We have fast internet, and the images are small, so there's no issue with uploading. However, image-based Q&A works fine on the desktop website.]
Description
Bug Summary:
[openwebui 0.57 Can't use image Q&A on mobile.]
Reproduction Details
Steps to Reproduce:
[On mobile, the image Q&A process fails as follows:
Result: The system freezes. If I close and reopen OpenWebUI, the entire conversation thread is gone.]
Logs and Screenshots
Browser Console Logs:
[Include relevant browser console logs, if applicable]
Docker Container Logs:
[Include relevant Docker container logs, if applicable]
Screenshots/Screen Recordings (if applicable):
The mobile app keeps freezing：
The desktop version works fine：
Additional Information
[I think I've found the key issue. It seems the free Gemini API might be causing the problem. Due to high usage, it likely returns a 429 error. On mobile, when a 429 error occurs, the app freezes and doesn't display an error message, and the conversation thread disappears. On desktop, when a 429 error happens, it shows an error message, and I can manually click to regenerate the response.
This 429 issue is also strange. OpenWebUI seems prone to 429 errors with Gemini, while I haven't encountered a single 429 error with Cherry Studio. (I'm not sure if the Cherry Studio author has optimized for 429 errors by automatically retrying failed requests, so I don't have to manually click to regenerate.I'm guessing its author specifically optimized for this situation and just didn't display it on the front end.)
It's this specific 429 error：
]
Note
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