[GH-ISSUE #6565] Uploaded Files Not Visible #69012

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GiteaMirror · 2026-05-13T01:28:27-05:00

GiteaMirror commented

2026-05-13 01:28:27 -05:00

Originally created by @tdiprima on GitHub (Oct 29, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/6565

Description:

After following the Open WebUI documentation for uploading files, I successfully uploaded several files using the suggested code snippet. However, these files are not visible in the interface when typing # in the prompt field. Based on previous functionality, I expected to see all uploaded documents prefixed with # for easy selection and access. Also, if you ask the chat to find something in the uploaded documents, it thinks that there aren't any.

Code Used for Uploading Files:

import requests

def upload_file(token, file_path):
    url = 'http://localhost:3000/api/v1/files/'
    headers = {
        'Authorization': f'Bearer {token}',
        'Accept': 'application/json'
    }
    files = {'file': open(file_path, 'rb')}
    response = requests.post(url, headers=headers, files=files)
    return response.json()

Steps to Reproduce:

Use the code above to upload a file to Open WebUI.
In the prompt field, type # to bring up the list of documents.
Observe that the uploaded files are not listed.

Expected Behavior:

All uploaded files should be visible in the interface, prefixed by #, to enable quick access and reference.

Current Behavior:

Uploaded files do not appear in the document list, despite the upload operation returning success.

Environment:

Open WebUI Version: v0.3.35
OS: macOS 14.1

Additional Context:

This affects workflows that rely on the ability to quickly view and reference uploaded documents through the prompt interface. Any guidance on resolving this or confirmation of a potential bug would be greatly appreciated.

Thank you for taking a look!

Originally created by @tdiprima on GitHub (Oct 29, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/6565 **Description:** After following the [Open WebUI documentation for uploading files](https://docs.openwebui.com/api/#uploading-files), I successfully uploaded several files using the suggested code snippet. However, these files are not visible in the interface when typing `#` in the prompt field. Based on previous functionality, I expected to see all uploaded documents prefixed with `#` for easy selection and access. Also, if you ask the chat to find something in the uploaded documents, it thinks that there aren't any. **Code Used for Uploading Files:** ```python import requests def upload_file(token, file_path): url = 'http://localhost:3000/api/v1/files/' headers = { 'Authorization': f'Bearer {token}', 'Accept': 'application/json' } files = {'file': open(file_path, 'rb')} response = requests.post(url, headers=headers, files=files) return response.json() ``` **Steps to Reproduce:** 1. Use the code above to upload a file to Open WebUI. 2. In the prompt field, type `#` to bring up the list of documents. 3. Observe that the uploaded files are not listed. **Expected Behavior:** All uploaded files should be visible in the interface, prefixed by `#`, to enable quick access and reference. **Current Behavior:** Uploaded files do not appear in the document list, despite the upload operation returning success. **Environment:** - **Open WebUI Version:** v0.3.35 - **OS:** macOS 14.1 **Additional Context:** This affects workflows that rely on the ability to quickly view and reference uploaded documents through the prompt interface. Any guidance on resolving this or confirmation of a potential bug would be greatly appreciated. --- Thank you for taking a look!

GiteaMirror closed this issue

2026-05-13 01:28:27 -05:00

GiteaMirror commented

2026-05-13 01:28:28 -05:00

@medrpa commented on GitHub (Oct 29, 2024):

Can you please tell me exactly which pdfs you are uploading in knowledge those pdfs are scanned or searchable/digitize?

@medrpa commented on GitHub (Oct 29, 2024): Can you please tell me exactly which pdfs you are uploading in knowledge those pdfs are scanned or searchable/digitize?

GiteaMirror commented

2026-05-13 01:28:28 -05:00

@tdiprima commented on GitHub (Oct 29, 2024):

They are text documents. So yes, they are searchable.

@tdiprima commented on GitHub (Oct 29, 2024): They are text documents. So yes, they are searchable.

GiteaMirror commented

2026-05-13 01:28:29 -05:00

@medrpa commented on GitHub (Oct 29, 2024):

In the knowledge base, we upload document files or directories into a collection. We then use the "#" symbol in the prompt field to select the appropriate collection.

Can you please share the screenshot?

@medrpa commented on GitHub (Oct 29, 2024): In the knowledge base, we upload document files or directories into a collection. We then use the "#" symbol in the prompt field to select the appropriate collection. Can you please share the screenshot?

GiteaMirror commented

2026-05-13 01:28:30 -05:00

@tdiprima commented on GitHub (Oct 29, 2024):

In the knowledge base, we upload document files or directories into a collection.

Right. But I said I uploaded them via the script that was recommended in the documentation (Python Example). I haven't gotten to the Adding Files to Knowledge Collections part. But I have questions about that code also: #6553 .

@tdiprima commented on GitHub (Oct 29, 2024): > In the knowledge base, we upload document files or directories into a collection. Right. But I said I uploaded them via the script that was recommended in the [documentation](https://docs.openwebui.com/api/#uploading-files) **(Python Example)**. I haven't gotten to the [Adding Files to Knowledge Collections](https://docs.openwebui.com/api/#adding-files-to-knowledge-collections) part. But I have questions about that code also: #6553 .

GiteaMirror commented

2026-05-13 01:28:31 -05:00

@tdiprima commented on GitHub (Oct 29, 2024):

@medrpa could you please maybe tag somebody who is familiar with Open WebUI's REST API, and bring them into the conversation?

@tdiprima commented on GitHub (Oct 29, 2024): @medrpa could you please maybe tag somebody who is familiar with Open WebUI's REST API, and bring them into the conversation?

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Reference: github-starred/open-webui#69012