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issue: Ubuntu 24.04 docker / SSL WRONG_VERSION_NUMBER , not able to read models, AMD 780M ROCm #6521

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opened 2025-11-11 16:58:23 -06:00 by GiteaMirror · 0 comments
GiteaMirror commented 2025-11-11 16:58:23 -06:00
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Originally created by @reywang18 on GitHub (Sep 27, 2025).

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

0.6.31

Ollama Version (if applicable)

0.11.10

Operating System

Ubuntu 24.04

Browser (if applicable)

local Chrome

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

From $ docker logs ID, noticed 2 most important errors.

Exception: External Error: {'message': 'Missing bearer authentication in header', 'type': 'invalid_request_error', 'param': None, 'code': None}
2025-09-27 20:24:42.411 | ERROR | open_webui.routers.ollama:send_get_request:106 - Connection error: Cannot connect to host 192.168.0.2:11434 ssl:default [[SSL: WRONG_VERSION_NUMBER] wrong version number (_ssl.c:1016)]

In my env,
~/docker$ env | grep OLL
OLLAMA_MODELS=/opt/ollama_models
OLLAMA_HOST=0.0.0.0
OLLAMA_DEBUG=1

$ ifconfig -a

enp2s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 192.168.0.2 netmask 255.255.255.0 broadcast 192.168.0.255
ether 58:47:ca:74:2a:f5 txqueuelen 1000 (Ethernet)
RX packets 6302 bytes 814134 (814.1 KB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 3811 bytes 489292 (489.2 KB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

So my issue is somwhow SSL prevents to read models.

Actual Behavior

Can't load models.

Steps to Reproduce

This is for AMD 780M GPU, ROCm enable.

docker AMD open webUI startup ROCm
$ docker pull ghcr.io/open-webui/open-webui:main

$ docker run -d -p 8080:8080 --name open-webui --device=/dev/kfd --device=/dev/dri ghcr.io/open-webui/open-webui:main

Logs & Screenshots

NA

Additional Information

NA

Originally created by @reywang18 on GitHub (Sep 27, 2025). ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version 0.6.31 ### Ollama Version (if applicable) 0.11.10 ### Operating System Ubuntu 24.04 ### Browser (if applicable) local Chrome ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior From $ docker logs ID, noticed 2 most important errors. Exception: External Error: {'message': 'Missing bearer authentication in header', 'type': 'invalid_request_error', 'param': None, 'code': None} 2025-09-27 20:24:42.411 | ERROR | open_webui.routers.ollama:send_get_request:106 - Connection error: Cannot connect to host 192.168.0.2:11434 ssl:default [[SSL: WRONG_VERSION_NUMBER] wrong version number (_ssl.c:1016)] In my env, ~/docker$ env | grep OLL OLLAMA_MODELS=/opt/ollama_models OLLAMA_HOST=0.0.0.0 OLLAMA_DEBUG=1 $ ifconfig -a enp2s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500 **inet 192.168.0.2** netmask 255.255.255.0 broadcast 192.168.0.255 ether 58:47:ca:74:2a:f5 txqueuelen 1000 (Ethernet) RX packets 6302 bytes 814134 (814.1 KB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 3811 bytes 489292 (489.2 KB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 So my issue is somwhow SSL prevents to read models. ### Actual Behavior Can't load models. ### Steps to Reproduce This is for AMD 780M GPU, ROCm enable. docker AMD open webUI startup ROCm $ docker pull ghcr.io/open-webui/open-webui:main $ docker run -d -p 8080:8080 --name open-webui --device=/dev/kfd --device=/dev/dri ghcr.io/open-webui/open-webui:main ### Logs & Screenshots NA ### Additional Information NA
GiteaMirror added the bug label 2025-11-11 16:58:23 -06:00
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Reference: github-starred/open-webui#6521
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