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Manual installation of Open webui failed #638

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opened 2025-11-11 14:27:58 -06:00 by GiteaMirror · 0 comments
GiteaMirror commented 2025-11-11 14:27:58 -06:00
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Originally created by @Chun-QiuCC on GitHub (Apr 12, 2024).

Bug Report

Description

Bug Summary:

pip reports an error during manual installation according to https://docs.openwebui.com/getting-started/

Steps to Reproduce:
Use pip 24.0 and python3.11 to execute the following instructions

git clone https://github.com/open-webui/open-webui.git
cd open-webui/

# Copying required .env file
cp -RPp .env.example .env

# Building Frontend Using Node
npm i
npm run build

#Serving Frontend with the Backend
cd ./backend
pip install -r requirements.txt -U
bash start.sh

This step pip install -r requirements.txt -U reports an error

Expected Behavior:

No errors reported, normal installation

Actual Behavior:

pip报错，信息如下：

root@ollama:~/open-webui/backend# pip install -r requirements.txt -U -i https://mirrors.aliyun.com/pypi/simple/
Looking in indexes: https://mirrors.aliyun.com/pypi/simple/
Collecting fastapi (from -r requirements.txt (line 1))
  Downloading https://mirrors.aliyun.com/pypi/packages/c0/c1/2dc286475c8e2e455e431a1cf1cf29662c9f9290434161088ba039d77481/fastapi-0.110.1-py3-none-any.whl (91 kB)
     ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 91.9/91.9 kB 982.2 kB/s eta 0:00:00
Collecting pydantic (from -r requirements.txt (line 3))
  Downloading https://mirrors.aliyun.com/pypi/packages/16/ca/330c4f3bd983bb24ac12c7fd1e08c26c8aed70bc64498cf38c770321067f/pydantic-2.7.0-py3-none-any.whl (407 kB)
     ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 407.9/407.9 kB 955.2 kB/s eta 0:00:00
Collecting python-multipart (from -r requirements.txt (line 4))
  Downloading https://mirrors.aliyun.com/pypi/packages/3d/47/444768600d9e0ebc82f8e347775d24aef8f6348cf00e9fa0e81910814e6d/python_multipart-0.0.9-py3-none-any.whl (22 kB)
Collecting flask (from -r requirements.txt (line 6))
  Downloading https://mirrors.aliyun.com/pypi/packages/61/80/ffe1da13ad9300f87c93af113edd0638c75138c42a0994becfacac078c06/flask-3.0.3-py3-none-any.whl (101 kB)
     ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 101.7/101.7 kB 723.7 kB/s eta 0:00:00
Collecting flask_cors (from -r requirements.txt (line 7))
  Downloading https://mirrors.aliyun.com/pypi/packages/10/69/1e6cfb87117568a9de088c32d6258219e9d1ff7c131abf74249ef2031279/Flask_Cors-4.0.0-py2.py3-none-any.whl (14 kB)
Collecting python-socketio (from -r requirements.txt (line 9))
  Downloading https://mirrors.aliyun.com/pypi/packages/af/bf/be12875b17709b591d8505811e513a88b31316e4ce0e801da351b4765ea5/python_socketio-5.11.2-py3-none-any.whl (75 kB)
     ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 75.7/75.7 kB 896.2 kB/s eta 0:00:00
Collecting python-jose (from -r requirements.txt (line 10))
  Downloading https://mirrors.aliyun.com/pypi/packages/bd/2d/e94b2f7bab6773c70efc70a61d66e312e1febccd9e0db6b9e0adf58cbad1/python_jose-3.3.0-py2.py3-none-any.whl (33 kB)
Collecting uuid (from -r requirements.txt (line 12))
  Downloading https://mirrors.aliyun.com/pypi/packages/ce/63/f42f5aa951ebf2c8dac81f77a8edcc1c218640a2a35a03b9ff2d4aa64c3d/uuid-1.30.tar.gz (5.8 kB)
  Preparing metadata (setup.py) ... error
  error: subprocess-exited-with-error
  
  × python setup.py egg_info did not run successfully.
  │ exit code: 1
  ╰─> [1 lines of output]
      ERROR: Can not execute `setup.py` since setuptools is not available in the build environment.
      [end of output]
  
  note: This error originates from a subprocess, and is likely not a problem with pip.
error: metadata-generation-failed

× Encountered error while generating package metadata.
╰─> See above for output.

note: This is an issue with the package mentioned above, not pip.
hint: See above for details.

Environment

  • Operating System: ubuntu-20.04.6-live-server-amd64.iso
  • Browser (if applicable): none

Reproduction Details

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I am on the latest version of both Open WebUI and Ollama.
  • Removed Docker and browser options since it was a manual installation and the installation failed

Logs and Screenshots

Browser Console Logs:
none

Docker Container Logs:
none (manual installation)

Screenshots (if applicable):
error-img

root@ollama:~/open-webui/backend# pip install -r requirements.txt -U -i https://mirrors.aliyun.com/pypi/simple/
Looking in indexes: https://mirrors.aliyun.com/pypi/simple/
Collecting fastapi (from -r requirements.txt (line 1))
  Downloading https://mirrors.aliyun.com/pypi/packages/c0/c1/2dc286475c8e2e455e431a1cf1cf29662c9f9290434161088ba039d77481/fastapi-0.110.1-py3-none-any.whl (91 kB)
     ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 91.9/91.9 kB 982.2 kB/s eta 0:00:00
Collecting pydantic (from -r requirements.txt (line 3))
  Downloading https://mirrors.aliyun.com/pypi/packages/16/ca/330c4f3bd983bb24ac12c7fd1e08c26c8aed70bc64498cf38c770321067f/pydantic-2.7.0-py3-none-any.whl (407 kB)
     ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 407.9/407.9 kB 955.2 kB/s eta 0:00:00
Collecting python-multipart (from -r requirements.txt (line 4))
  Downloading https://mirrors.aliyun.com/pypi/packages/3d/47/444768600d9e0ebc82f8e347775d24aef8f6348cf00e9fa0e81910814e6d/python_multipart-0.0.9-py3-none-any.whl (22 kB)
Collecting flask (from -r requirements.txt (line 6))
  Downloading https://mirrors.aliyun.com/pypi/packages/61/80/ffe1da13ad9300f87c93af113edd0638c75138c42a0994becfacac078c06/flask-3.0.3-py3-none-any.whl (101 kB)
     ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 101.7/101.7 kB 723.7 kB/s eta 0:00:00
Collecting flask_cors (from -r requirements.txt (line 7))
  Downloading https://mirrors.aliyun.com/pypi/packages/10/69/1e6cfb87117568a9de088c32d6258219e9d1ff7c131abf74249ef2031279/Flask_Cors-4.0.0-py2.py3-none-any.whl (14 kB)
Collecting python-socketio (from -r requirements.txt (line 9))
  Downloading https://mirrors.aliyun.com/pypi/packages/af/bf/be12875b17709b591d8505811e513a88b31316e4ce0e801da351b4765ea5/python_socketio-5.11.2-py3-none-any.whl (75 kB)
     ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 75.7/75.7 kB 896.2 kB/s eta 0:00:00
Collecting python-jose (from -r requirements.txt (line 10))
  Downloading https://mirrors.aliyun.com/pypi/packages/bd/2d/e94b2f7bab6773c70efc70a61d66e312e1febccd9e0db6b9e0adf58cbad1/python_jose-3.3.0-py2.py3-none-any.whl (33 kB)
Collecting uuid (from -r requirements.txt (line 12))
  Downloading https://mirrors.aliyun.com/pypi/packages/ce/63/f42f5aa951ebf2c8dac81f77a8edcc1c218640a2a35a03b9ff2d4aa64c3d/uuid-1.30.tar.gz (5.8 kB)
  Preparing metadata (setup.py) ... error
  error: subprocess-exited-with-error
  
  × python setup.py egg_info did not run successfully.
  │ exit code: 1
  ╰─> [1 lines of output]
      ERROR: Can not execute `setup.py` since setuptools is not available in the build environment.
      [end of output]
  
  note: This error originates from a subprocess, and is likely not a problem with pip.
error: metadata-generation-failed

× Encountered error while generating package metadata.
╰─> See above for output.

note: This is an issue with the package mentioned above, not pip.
hint: See above for details.

Installation Method

manual installation

Additional Information

none

Note

If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!

Originally created by @Chun-QiuCC on GitHub (Apr 12, 2024). # Bug Report ## Description **Bug Summary:** pip reports an error during manual installation according to https://docs.openwebui.com/getting-started/ **Steps to Reproduce:** Use pip 24.0 and python3.11 to execute the following instructions ``` git clone https://github.com/open-webui/open-webui.git cd open-webui/ # Copying required .env file cp -RPp .env.example .env # Building Frontend Using Node npm i npm run build #Serving Frontend with the Backend cd ./backend pip install -r requirements.txt -U bash start.sh ``` This step pip install -r requirements.txt -U reports an error **Expected Behavior:** No errors reported, normal installation **Actual Behavior:** pip报错，信息如下： ``` root@ollama:~/open-webui/backend# pip install -r requirements.txt -U -i https://mirrors.aliyun.com/pypi/simple/ Looking in indexes: https://mirrors.aliyun.com/pypi/simple/ Collecting fastapi (from -r requirements.txt (line 1)) Downloading https://mirrors.aliyun.com/pypi/packages/c0/c1/2dc286475c8e2e455e431a1cf1cf29662c9f9290434161088ba039d77481/fastapi-0.110.1-py3-none-any.whl (91 kB) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 91.9/91.9 kB 982.2 kB/s eta 0:00:00 Collecting pydantic (from -r requirements.txt (line 3)) Downloading https://mirrors.aliyun.com/pypi/packages/16/ca/330c4f3bd983bb24ac12c7fd1e08c26c8aed70bc64498cf38c770321067f/pydantic-2.7.0-py3-none-any.whl (407 kB) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 407.9/407.9 kB 955.2 kB/s eta 0:00:00 Collecting python-multipart (from -r requirements.txt (line 4)) Downloading https://mirrors.aliyun.com/pypi/packages/3d/47/444768600d9e0ebc82f8e347775d24aef8f6348cf00e9fa0e81910814e6d/python_multipart-0.0.9-py3-none-any.whl (22 kB) Collecting flask (from -r requirements.txt (line 6)) Downloading https://mirrors.aliyun.com/pypi/packages/61/80/ffe1da13ad9300f87c93af113edd0638c75138c42a0994becfacac078c06/flask-3.0.3-py3-none-any.whl (101 kB) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 101.7/101.7 kB 723.7 kB/s eta 0:00:00 Collecting flask_cors (from -r requirements.txt (line 7)) Downloading https://mirrors.aliyun.com/pypi/packages/10/69/1e6cfb87117568a9de088c32d6258219e9d1ff7c131abf74249ef2031279/Flask_Cors-4.0.0-py2.py3-none-any.whl (14 kB) Collecting python-socketio (from -r requirements.txt (line 9)) Downloading https://mirrors.aliyun.com/pypi/packages/af/bf/be12875b17709b591d8505811e513a88b31316e4ce0e801da351b4765ea5/python_socketio-5.11.2-py3-none-any.whl (75 kB) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 75.7/75.7 kB 896.2 kB/s eta 0:00:00 Collecting python-jose (from -r requirements.txt (line 10)) Downloading https://mirrors.aliyun.com/pypi/packages/bd/2d/e94b2f7bab6773c70efc70a61d66e312e1febccd9e0db6b9e0adf58cbad1/python_jose-3.3.0-py2.py3-none-any.whl (33 kB) Collecting uuid (from -r requirements.txt (line 12)) Downloading https://mirrors.aliyun.com/pypi/packages/ce/63/f42f5aa951ebf2c8dac81f77a8edcc1c218640a2a35a03b9ff2d4aa64c3d/uuid-1.30.tar.gz (5.8 kB) Preparing metadata (setup.py) ... error error: subprocess-exited-with-error × python setup.py egg_info did not run successfully. │ exit code: 1 ╰─> [1 lines of output] ERROR: Can not execute `setup.py` since setuptools is not available in the build environment. [end of output] note: This error originates from a subprocess, and is likely not a problem with pip. error: metadata-generation-failed × Encountered error while generating package metadata. ╰─> See above for output. note: This is an issue with the package mentioned above, not pip. hint: See above for details. ``` ## Environment - **Operating System:** ubuntu-20.04.6-live-server-amd64.iso - **Browser (if applicable):** none ## Reproduction Details **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - Removed Docker and browser options since it was a manual installation and the installation failed ## Logs and Screenshots **Browser Console Logs:** none **Docker Container Logs:** none (manual installation) **Screenshots (if applicable):** ![error-img](https://ollama.tyloo.pro/imgs/open-webui-pip-error.png) ``` root@ollama:~/open-webui/backend# pip install -r requirements.txt -U -i https://mirrors.aliyun.com/pypi/simple/ Looking in indexes: https://mirrors.aliyun.com/pypi/simple/ Collecting fastapi (from -r requirements.txt (line 1)) Downloading https://mirrors.aliyun.com/pypi/packages/c0/c1/2dc286475c8e2e455e431a1cf1cf29662c9f9290434161088ba039d77481/fastapi-0.110.1-py3-none-any.whl (91 kB) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 91.9/91.9 kB 982.2 kB/s eta 0:00:00 Collecting pydantic (from -r requirements.txt (line 3)) Downloading https://mirrors.aliyun.com/pypi/packages/16/ca/330c4f3bd983bb24ac12c7fd1e08c26c8aed70bc64498cf38c770321067f/pydantic-2.7.0-py3-none-any.whl (407 kB) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 407.9/407.9 kB 955.2 kB/s eta 0:00:00 Collecting python-multipart (from -r requirements.txt (line 4)) Downloading https://mirrors.aliyun.com/pypi/packages/3d/47/444768600d9e0ebc82f8e347775d24aef8f6348cf00e9fa0e81910814e6d/python_multipart-0.0.9-py3-none-any.whl (22 kB) Collecting flask (from -r requirements.txt (line 6)) Downloading https://mirrors.aliyun.com/pypi/packages/61/80/ffe1da13ad9300f87c93af113edd0638c75138c42a0994becfacac078c06/flask-3.0.3-py3-none-any.whl (101 kB) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 101.7/101.7 kB 723.7 kB/s eta 0:00:00 Collecting flask_cors (from -r requirements.txt (line 7)) Downloading https://mirrors.aliyun.com/pypi/packages/10/69/1e6cfb87117568a9de088c32d6258219e9d1ff7c131abf74249ef2031279/Flask_Cors-4.0.0-py2.py3-none-any.whl (14 kB) Collecting python-socketio (from -r requirements.txt (line 9)) Downloading https://mirrors.aliyun.com/pypi/packages/af/bf/be12875b17709b591d8505811e513a88b31316e4ce0e801da351b4765ea5/python_socketio-5.11.2-py3-none-any.whl (75 kB) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 75.7/75.7 kB 896.2 kB/s eta 0:00:00 Collecting python-jose (from -r requirements.txt (line 10)) Downloading https://mirrors.aliyun.com/pypi/packages/bd/2d/e94b2f7bab6773c70efc70a61d66e312e1febccd9e0db6b9e0adf58cbad1/python_jose-3.3.0-py2.py3-none-any.whl (33 kB) Collecting uuid (from -r requirements.txt (line 12)) Downloading https://mirrors.aliyun.com/pypi/packages/ce/63/f42f5aa951ebf2c8dac81f77a8edcc1c218640a2a35a03b9ff2d4aa64c3d/uuid-1.30.tar.gz (5.8 kB) Preparing metadata (setup.py) ... error error: subprocess-exited-with-error × python setup.py egg_info did not run successfully. │ exit code: 1 ╰─> [1 lines of output] ERROR: Can not execute `setup.py` since setuptools is not available in the build environment. [end of output] note: This error originates from a subprocess, and is likely not a problem with pip. error: metadata-generation-failed × Encountered error while generating package metadata. ╰─> See above for output. note: This is an issue with the package mentioned above, not pip. hint: See above for details. ``` ## Installation Method manual installation ## Additional Information none ## Note If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!
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Reference: github-starred/open-webui#638
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