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issue: It appears that the memory feature is only activated for the initial account established. #6365

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opened 2025-11-11 16:52:47 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2025-11-11 16:52:47 -06:00
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Originally created by @i-iooi-i on GitHub (Sep 11, 2025).

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.6.28

Ollama Version (if applicable)

No response

Operating System

Debian 12

Browser (if applicable)

Chrome

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Image

Image

After creating the initial administrator account and adding two memory entries, the test proved successful.

Actual Behavior

Image

Image

A second administrator account was established, and upon adding two identical memory entries, the subsequent test yielded an unsuccessful outcome.

Steps to Reproduce

My tests involved creating two administrator accounts, and even attempting to convert one to a standard user account, yet all efforts proved unsuccessful; this functionality appears to be exclusively limited to the initial administrator account established.

Logs & Screenshots

No

Additional Information

No response

Originally created by @i-iooi-i on GitHub (Sep 11, 2025). ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v0.6.28 ### Ollama Version (if applicable) _No response_ ### Operating System Debian 12 ### Browser (if applicable) Chrome ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior ![Image](https://github.com/user-attachments/assets/ff703bbc-127b-4b68-a1cd-08f99033fb99) ![Image](https://github.com/user-attachments/assets/758f77da-f2b0-4db6-bd9d-575fcb196179) After creating the initial administrator account and adding two memory entries, the test proved successful. ### Actual Behavior ![Image](https://github.com/user-attachments/assets/e0f83cf1-d9ff-4d38-b46d-b673340e46c5) ![Image](https://github.com/user-attachments/assets/aaaeee1e-ef15-4e8a-851c-d83df22e1635) A second administrator account was established, and upon adding two identical memory entries, the subsequent test yielded an unsuccessful outcome. ### Steps to Reproduce My tests involved creating two administrator accounts, and even attempting to convert one to a standard user account, yet all efforts proved unsuccessful; this functionality appears to be exclusively limited to the initial administrator account established. ### Logs & Screenshots No ### Additional Information _No response_
GiteaMirror added the bug label 2025-11-11 16:52:47 -06:00
GiteaMirror commented 2025-11-11 16:52:48 -06:00
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@tjbck commented on GitHub (Sep 11, 2025):

Backend logs? We're unable to reproduce.

@tjbck commented on GitHub (Sep 11, 2025): Backend logs? We're unable to reproduce.
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Reference: github-starred/open-webui#6365
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