issue: PDF download is image-only (text cannot be selected or copied) #6261

New Issue

2025-11-11T16:49:32-06:00

GiteaMirror commented

2025-11-11 16:49:32 -06:00

Originally created by @maxpol888 on GitHub (Aug 29, 2025).

Check Existing Issues

I have searched the existing issues and discussions.
I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

0.6.26

Ollama Version (if applicable)

No response

Operating System

Ubuntu 24.04

Browser (if applicable)

Chrome 139.0.7258.139

Confirmation

I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

The downloaded PDF should contain selectable, copyable text (vectorized text, not rasterized images).

Actual Behavior

The downloaded PDF consists of image snapshots of the chat, where text cannot be selected or copied.

Steps to Reproduce

Open a chat in OpenWebUI.
Use the Download → PDF option.
Open the downloaded file in any PDF viewer.

Logs & Screenshots

Additional Information

Text-based PDFs are more accessible, allow searching inside the file, and are significantly smaller in size compared to image-based PDFs.

Originally created by @maxpol888 on GitHub (Aug 29, 2025). ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version 0.6.26 ### Ollama Version (if applicable) _No response_ ### Operating System Ubuntu 24.04 ### Browser (if applicable) Chrome 139.0.7258.139 ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior The downloaded PDF should contain selectable, copyable text (vectorized text, not rasterized images). ### Actual Behavior The downloaded PDF consists of image snapshots of the chat, where text cannot be selected or copied. ### Steps to Reproduce 1. Open a chat in OpenWebUI. 2. Use the **Download → PDF** option. 3. Open the downloaded file in any PDF viewer. ### Logs & Screenshots <img width="1439" height="699" alt="Image" src="https://github.com/user-attachments/assets/83b3192d-bc34-4aa6-807d-e4983e7e0450" /> ### Additional Information Text-based PDFs are more accessible, allow searching inside the file, and are significantly smaller in size compared to image-based PDFs.

GiteaMirror added the bug label 2025-11-11 16:49:32 -06:00

GiteaMirror closed this issue

2025-11-11 16:49:32 -06:00

GiteaMirror commented

2025-11-11 16:49:33 -06:00