/api/version/updates blocks the server in restricted network environment #618

New Issue

GiteaMirror · 2025-11-11T14:27:35-06:00

GiteaMirror commented

2025-11-11 14:27:35 -06:00

Originally created by @rudeigerc on GitHub (Apr 10, 2024).

Originally assigned to: @tjbck on GitHub.

Bug Report

Description

Bug Summary:

Visit Settings > About may get the whole server stucked in restricted network environment.

Steps to Reproduce:

Start open-webui in a restricted/offline network environment (i.e., cannot visit GitHub API).
Visit Settings > About.
/api/version/updates will be visited and the whole server stuck until timeout of requests.

Alternatively, you can also visit /api/version/updates directly.

Expected Behavior:

Raise an error when GitHub API is not reachable.
Provide a toggle to control whether to trigger update detection.
Provide a config to set the timeout of external requests.

Alternatively, use libraries supporting aysnchronous requests such as httpx instead when sending requests.

Actual Behavior:

The whole server stucks until GET https://api.github.com/repos/open-webui/open-webui/releases/latest timeout since the request is synchronous, and the limitaiton of Python GIL.

Environment

Operating System: Windows 10
Browser (if applicable): Chrome 114.0.5735.199

Reproduction Details

Confirmation:

I have read and followed all the instructions provided in the README.md.
I am on the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.

Logs and Screenshots

Browser Console Logs:

N/A

Docker Container Logs:

N/A

Screenshots (if applicable):

N/A

Installation Method

Kubernetes

Additional Information

N/A

Note

N/A

Originally created by @rudeigerc on GitHub (Apr 10, 2024). Originally assigned to: @tjbck on GitHub. # Bug Report ## Description **Bug Summary:** Visit `Settings > About` may get the whole server stucked in restricted network environment. **Steps to Reproduce:** 1. Start `open-webui` in a restricted/offline network environment (i.e., cannot visit GitHub API). 2. Visit `Settings > About`. 3. `/api/version/updates` will be visited and the whole server stuck until timeout of `requests`. Alternatively, you can also visit `/api/version/updates` directly. **Expected Behavior:** 1. Raise an error when GitHub API is not reachable. 2. Provide a toggle to control whether to trigger update detection. 3. Provide a config to set the timeout of external requests. Alternatively, use libraries supporting aysnchronous requests such as `httpx` instead when sending requests. **Actual Behavior:** The whole server stucks until `GET https://api.github.com/repos/open-webui/open-webui/releases/latest` timeout since the request is synchronous, and the limitaiton of Python GIL. ## Environment - **Operating System:** Windows 10 - **Browser (if applicable):** Chrome 114.0.5735.199 ## Reproduction Details **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - [ ] I have included the browser console logs. - [ ] I have included the Docker container logs. ## Logs and Screenshots **Browser Console Logs:** N/A **Docker Container Logs:** N/A **Screenshots (if applicable):** N/A ## Installation Method Kubernetes ## Additional Information N/A ## Note N/A

GiteaMirror closed this issue

2025-11-11 14:27:36 -06:00

GiteaMirror commented

2025-11-11 14:27:36 -06:00

@tjbck commented on GitHub (Apr 10, 2024):

Should be fixed in dev, let me know if the issue persists!

@tjbck commented on GitHub (Apr 10, 2024): Should be fixed in dev, let me know if the issue persists!

GiteaMirror commented

2025-11-11 14:27:36 -06:00

@rudeigerc commented on GitHub (Apr 10, 2024):

@tjbck Thanks for your rapid update! I'll have a look at it.

@rudeigerc commented on GitHub (Apr 10, 2024): @tjbck Thanks for your rapid update! I'll have a look at it.