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issue: Model loading (/api/model) failure prevents admin panel and user interface from loading
#5917
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Originally created by @ntqbit on GitHub (Jul 30, 2025).
Check Existing Issues
Installation Method
Docker
Open WebUI Version
v0.6.18
Ollama Version (if applicable)
No response
Operating System
Ubuntu 22.04
Browser (if applicable)
Firefox 140, Chromium 138
Confirmation
README.md.Expected Behavior
When I open the web interface (and especially the admin panel), I expect it to load correctly and be responsive, regardless of whether model list loading succeeds.
Responsivenes of admin panel is especially important since it is one of the first things to use when solving model-provider related problems, and therefore it should not be affected by model-loading success or failure.
Actual Behavior
When
/api/modelsrequest fails for whatever reason (server returns 500, "Internal Server Error" body), the web interface never loads - a never ending loading screen, even when opening the admin panel (/admin).Steps to Reproduce
/api/modelsreturn "500 Internal Server Error". The underlying cause of such an error is not relevant, but in particular it may be caused by a model provider (such as an openapi compatible endpoint) returning an invalid response./c/<chat-id>page or admin panel (/admin)Logs & Screenshots
A never ending loading screen:
Browser console logs:
Docker logs, even though I think it is not relevant to the issue:
Additional Information
No response
@tjbck commented on GitHub (Jul 31, 2025):
Most likely addressed with
d3547f0f54, keep us updated!