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issue: 0.6.18 username/password authentication failing #5849

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opened 2025-11-11 16:35:49 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-11 16:35:49 -06:00
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Originally created by @GanizaniSitara on GitHub (Jul 23, 2025).

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

0.6.18

Ollama Version (if applicable)

No response

Operating System

Win 10

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

authentication succeeds

Actual Behavior

authentication hangs

Steps to Reproduce

upgrade to 0.6.18

Logs & Screenshots

downgrade to 0.6.16 solves the issue

Additional Information

No response

Originally created by @GanizaniSitara on GitHub (Jul 23, 2025). ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version 0.6.18 ### Ollama Version (if applicable) _No response_ ### Operating System Win 10 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior authentication succeeds ### Actual Behavior authentication hangs ### Steps to Reproduce upgrade to 0.6.18 ### Logs & Screenshots downgrade to 0.6.16 solves the issue ### Additional Information _No response_
GiteaMirror added the bug label 2025-11-11 16:35:49 -06:00
GiteaMirror commented 2025-11-11 16:35:50 -06:00
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@rgaricano commented on GitHub (Jul 23, 2025):

did you test it cleaning browser cache & site cookie?

@rgaricano commented on GitHub (Jul 23, 2025): did you test it cleaning browser cache & site cookie?
GiteaMirror commented 2025-11-11 16:35:50 -06:00
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@tjbck commented on GitHub (Jul 23, 2025):

Unable to reproduce, keep us updated!

@tjbck commented on GitHub (Jul 23, 2025): Unable to reproduce, keep us updated!
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Reference: github-starred/open-webui#5849
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