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issue: Global Tool Server is only Visible to Admin That Created It #5847
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Reference: github-starred/open-webui#5847
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Originally created by @17jmumford on GitHub (Jul 23, 2025).
Check Existing Issues
Installation Method
Docker
Open WebUI Version
v0.6.18 (latest)
Ollama Version (if applicable)
No response
Operating System
ubuntu-latest-arm on AWS
Browser (if applicable)
Chrome
Confirmation
README.md.Expected Behavior
The expected behavior is that when one admin adds a Global Tool Server in the admin settings (as opposed to a user tool server in the user settings), other admins can see it, and it appears when added to groups or made public. See documentation here: https://docs.openwebui.com/openapi-servers/open-webui
Actual Behavior
Only the admin that created the Global Tool Server is able to see it.
Steps to Reproduce
Logs & Screenshots
console logs
The empty view for the second admin :(
NOTE: I am going to update this with the Docker logs soon, we just synced our deployment with Datadog.
Additional Information
Yeah this a weird one. Let me know if there is extra info you need from me. It sounds like some others have run into this as well: https://github.com/open-webui/open-webui/issues/12796. Hopefully this better documented issue helps though!
@tjbck commented on GitHub (Jul 23, 2025):
We're unable to reproduce, could you confirm the tool servers data was saved correctly? (In the admin settings, not the user settings)
@17jmumford commented on GitHub (Jul 23, 2025):
yes, let me get a screenshot from the first admin real quick
@17jmumford commented on GitHub (Jul 23, 2025):
Here is a screenshot from the first admin. He's left and returned to this page a bunch.
Additionally, he was able to attach it to a model:
But when I view that same model, the tool is not present:
@17jmumford commented on GitHub (Jul 23, 2025):
I tried looking through our docker logs on Datadog. There are a lot of logs. This seemed to be most relevant one? Just a standard 304 AKA nothing changed on this page.
Generally, all seems well when I search for /tools in our logs
@rgaricano commented on GitHub (Jul 23, 2025):
could you show the server-mcp connection config (right gear in tools/general) ?
Is it config as public or private but with access for right groups?
@17jmumford commented on GitHub (Jul 23, 2025):
Here are some screenshots from the first dev. We've tried making it public, sharing it with groups, etc
@17jmumford commented on GitHub (Jul 23, 2025):
We're going to re-deploy our instance to see if that fixes anything
@rgaricano commented on GitHub (Jul 23, 2025):
Also recheck permissions for defaults & for groups, that its have Tool access & Tools Public Sharing enabled.
@PhilosophiMoonbeam commented on GitHub (Jul 23, 2025):
Am having these tool issues. No custom OpenAI Tool Server or MCPs, just bog standard tool selection for models.
Admins unaffected but model tools unavailable to other users.
@expruc commented on GitHub (Jul 23, 2025):
I have had a similar problem, which was due to misconfigured redis connection on a multi-replica OWUI deployment (on my end I added a tool but wasn't able to see it on the
TOOL_SERVER_CONNECTIONSAPI). Mightn't be that case but writing this for future documentation.@17jmumford commented on GitHub (Jul 23, 2025):
Redeploying seems to have mostly fixed it. I wonder if cause is related to to what @expruc called out, as we do have a multi-replica deployment.