I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
I am using the latest version of Open WebUI.
Installation Method
Pip Install
Open WebUI Version
v0.7.2
Ollama Version (if applicable)
0.15.4
Operating System
Windows 10 22H2
Browser (if applicable)
Palemoon x64
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.
Download install Palemoon x64, which after install, will be a fresh profile
goto http://localhost:8080/
Login in page works, after login, get a
500: Internal Error
Originally created by @jekv2 on GitHub (Feb 3, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/21137
### Check Existing Issues
- [x] I have searched for any existing and/or related issues.
- [x] I have searched for any existing and/or related discussions.
- [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
- [x] I am using the latest version of Open WebUI.
### Installation Method
Pip Install
### Open WebUI Version
v0.7.2
### Ollama Version (if applicable)
0.15.4
### Operating System
Windows 10 22H2
### Browser (if applicable)
Palemoon x64
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.**
- [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
- [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps:
- Start with the initial platform/version/OS and dependencies used,
- Specify exact install/launch/configure commands,
- List URLs visited, user input (incl. example values/emails/passwords if needed),
- Describe all options and toggles enabled or changed,
- Include any files or environmental changes,
- Identify the expected and actual result at each stage,
- Ensure any reasonably skilled user can follow and hit the same issue.
### Expected Behavior
No 500: Internal Error
### Actual Behavior
http://localhost:8080/
Login in page works, after login, get a
500: Internal Error
### Steps to Reproduce
Download install Palemoon x64, which after install, will be a fresh profile
goto
http://localhost:8080/
Login in page works, after login, get a
500: Internal Error
### Logs & Screenshots
<img width="783" height="424" alt="Image" src="https://github.com/user-attachments/assets/47e2e398-b41f-4110-8c33-b4b958d52d47" />
### Additional Information
http://localhost:8080 works fine on Waterfox.
GiteaMirror
added the bug label 2026-05-05 22:15:37 -05:00
#20728issue: Problem installing from pip by bhecquet • Jan 16, 2026 • bug
💡Tips:
If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
If you found a solution in any of these issues, please share it here to help others
This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
<!-- gh-comment-id:3843270126 -->
@owui-terminator[bot] commented on GitHub (Feb 3, 2026):
🔍 **Similar Issues Found**
I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:
1. [#18975](https://github.com/open-webui/open-webui/issues/18975) **issue: 500: Internal Error**
*by nurb2kea • Nov 06, 2025 • `bug`*
2. [#19496](https://github.com/open-webui/open-webui/issues/19496) **issue: 500 internal server error appears in v0.6.40**
*by cloudtuotuo • Nov 26, 2025 • `bug`*
3. [#15970](https://github.com/open-webui/open-webui/issues/15970) **issue: Internal 500 error**
*by YifengChenGeotab • Jul 23, 2025 • `bug`*
4. [#20728](https://github.com/open-webui/open-webui/issues/20728) **issue: Problem installing from pip**
*by bhecquet • Jan 16, 2026 • `bug`*
---
💡 **Tips:**
- If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
- If you found a solution in any of these issues, please share it here to help others
*This comment was generated automatically by a bot.* Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @jekv2 on GitHub (Feb 3, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/21137
Check Existing Issues
Installation Method
Pip Install
Open WebUI Version
v0.7.2
Ollama Version (if applicable)
0.15.4
Operating System
Windows 10 22H2
Browser (if applicable)
Palemoon x64
Confirmation
README.md.Expected Behavior
No 500: Internal Error
Actual Behavior
http://localhost:8080/
Login in page works, after login, get a
500: Internal Error
Steps to Reproduce
Download install Palemoon x64, which after install, will be a fresh profile
goto
http://localhost:8080/
Login in page works, after login, get a
500: Internal Error
Logs & Screenshots
Additional Information
http://localhost:8080 works fine on Waterfox.
@owui-terminator[bot] commented on GitHub (Feb 3, 2026):
🔍 Similar Issues Found
I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:
#18975 issue: 500: Internal Error
by nurb2kea • Nov 06, 2025 •
bug#19496 issue: 500 internal server error appears in v0.6.40
by cloudtuotuo • Nov 26, 2025 •
bug#15970 issue: Internal 500 error
by YifengChenGeotab • Jul 23, 2025 •
bug#20728 issue: Problem installing from pip
by bhecquet • Jan 16, 2026 •
bug💡 Tips:
This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
@Classic298 commented on GitHub (Feb 3, 2026):
Minimum browser requirements per docs: https://docs.openwebui.com/troubleshooting/compatibility