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[GH-ISSUE #20676] issue: Cloud models fail to use native tools #57926

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opened 2026-05-05 21:56:56 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-05-05 21:56:56 -05:00
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Originally created by @0x7CFE on GitHub (Jan 15, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/20676

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.7.2 (latest)

Ollama Version (if applicable)

0.14.0

Operating System

Kubuntu 24.04.3 LTS

Browser (if applicable)

Firefox 147.0

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Both models should use tools and provide output.

Actual Behavior

Cloud model apparently does not realize it has access to any tools and just generate slop.

Steps to Reproduce

  1. Select a model.
  2. Enable native tools mode (I set it globally as well as in per chat settings).
  3. Enable web search capability
  4. Prompt a model for weather
  5. Wait for it to use tools and generate the output

Logs & Screenshots

Image

console-export-2026-1-15_11-44-16.log

Additional Information

Local models run by ollama reliably pick up tools. I was able to get decent results with gpt-oss:20B, gwen3:30B.

On the other hand, remote models fail for some reason. I tried gpt-oss:20B, gwen3-next-80B-A3B, DeepSeek V3 and R1. None was able to use tools.

Originally created by @0x7CFE on GitHub (Jan 15, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/20676 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v0.7.2 (latest) ### Ollama Version (if applicable) 0.14.0 ### Operating System Kubuntu 24.04.3 LTS ### Browser (if applicable) Firefox 147.0 ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Both models should use tools and provide output. ### Actual Behavior Cloud model apparently does not realize it has access to any tools and just generate slop. ### Steps to Reproduce 1. Select a model. 2. Enable native tools mode (I set it globally as well as in per chat settings). 3. Enable web search capability 4. Prompt a model for weather 5. Wait for it to use tools and generate the output ### Logs & Screenshots <img width="1537" height="1096" alt="Image" src="https://github.com/user-attachments/assets/7d2a3c47-db30-4652-a0f9-7f8298b59517" /> [console-export-2026-1-15_11-44-16.log](https://github.com/user-attachments/files/24633676/console-export-2026-1-15_11-44-16.log) ### Additional Information Local models run by ollama reliably pick up tools. I was able to get decent results with gpt-oss:20B, gwen3:30B. On the other hand, remote models fail for some reason. I tried gpt-oss:20B, gwen3-next-80B-A3B, DeepSeek V3 and R1. None was able to use tools.
GiteaMirror added the bug label 2026-05-05 21:56:56 -05:00
GiteaMirror commented 2026-05-05 21:57:00 -05:00
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@owui-terminator[bot] commented on GitHub (Jan 15, 2026):

🔍 Similar Issues Found

I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:

  1. #20549 issue: Native tools are injected when models are used over the openwebui API.
    by LysanderdeJong • Jan 10, 2026 • bug

  2. #20361 Issue: Large-scale model setting-related functionality fails.
    by shentong0722 • Jan 04, 2026 • bug

  3. #19610 issue: Models not appearing for non-admin users
    by westbrook-ai • Nov 30, 2025 • bug

  4. #20150 issue: Tools not included for models in channel messages
    by zhiweit • Dec 24, 2025 • bug

  5. #19615 issue: [TEST] Models Not Available to Users
    by westbrook-ai • Nov 30, 2025 • bug

Show 5 more related issues

  1. #15078 issue: Missing or Erroneous tools list for non-native tool models preventing LLM using tools
    by mlaihk • Jun 17, 2025 • bug

  2. #19188 issue: Model drop-down fails to show models from remote hosts (ollama, llama.cpp)
    by d-shehu • Nov 14, 2025 • bug

  3. #19711 issue: Editing function for models broken
    by skleffmann • Dec 03, 2025 • bug

  4. #19549 issue: usage model setting becomes unticked when model is changed
    by YetheSamartaka • Nov 27, 2025 • bug, confirmed issue

  5. #15271 issue: Models list api Fails
    by dani01Lost4ever • Jun 24, 2025 • bug

💡 Tips:

  • If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
  • If you found a solution in any of these issues, please share it here to help others

This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.

<!-- gh-comment-id:3753128633 --> @owui-terminator[bot] commented on GitHub (Jan 15, 2026): 🔍 **Similar Issues Found** I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions: 1. [#20549](https://github.com/open-webui/open-webui/issues/20549) **issue: Native tools are injected when models are used over the openwebui API.** *by LysanderdeJong • Jan 10, 2026 • `bug`* 2. [#20361](https://github.com/open-webui/open-webui/issues/20361) **Issue: Large-scale model setting-related functionality fails.** *by shentong0722 • Jan 04, 2026 • `bug`* 3. [#19610](https://github.com/open-webui/open-webui/issues/19610) **issue: Models not appearing for non-admin users** *by westbrook-ai • Nov 30, 2025 • `bug`* 4. [#20150](https://github.com/open-webui/open-webui/issues/20150) **issue: Tools not included for models in channel messages** *by zhiweit • Dec 24, 2025 • `bug`* 5. [#19615](https://github.com/open-webui/open-webui/issues/19615) **issue: [TEST] Models Not Available to Users** *by westbrook-ai • Nov 30, 2025 • `bug`* <details> <summary>Show 5 more related issues</summary> 6. [#15078](https://github.com/open-webui/open-webui/issues/15078) **issue: Missing or Erroneous tools list for non-native tool models preventing LLM using tools** *by mlaihk • Jun 17, 2025 • `bug`* 7. [#19188](https://github.com/open-webui/open-webui/issues/19188) **issue: Model drop-down fails to show models from remote hosts (ollama, llama.cpp)** *by d-shehu • Nov 14, 2025 • `bug`* 8. [#19711](https://github.com/open-webui/open-webui/issues/19711) **issue: Editing function for models broken** *by skleffmann • Dec 03, 2025 • `bug`* 9. [#19549](https://github.com/open-webui/open-webui/issues/19549) **issue: usage model setting becomes unticked when model is changed** *by YetheSamartaka • Nov 27, 2025 • `bug`, `confirmed issue`* 10. [#15271](https://github.com/open-webui/open-webui/issues/15271) **issue: Models list api Fails** *by dani01Lost4ever • Jun 24, 2025 • `bug`* </details> --- 💡 **Tips:** - If this is a duplicate, please consider closing this issue and adding any additional details to the existing one - If you found a solution in any of these issues, please share it here to help others *This comment was generated automatically by a bot.* Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
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Reference: github-starred/open-webui#57926
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