I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
I am using the latest version of Open WebUI.
Installation Method
Pip Install
Open WebUI Version
0.6.43
Ollama Version (if applicable)
No response
Operating System
win11
Browser (if applicable)
No response
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.
Expected Behavior
临时聊天模式，用户上传pptx文件，正常开展聊天
Actual Behavior
临时聊天模式，用户上传pptx文件，聊天会直接死掉，无反应。
Steps to Reproduce
安装最新open-webui==0.6.43,开启临时对话，上传pptx文件，开始聊天，聊天无响应
Logs & Screenshots
Additional Information
No response
Originally created by @mengdeer589 on GitHub (Dec 22, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/20107
### Check Existing Issues
- [x] I have searched for any existing and/or related issues.
- [x] I have searched for any existing and/or related discussions.
- [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
- [x] I am using the latest version of Open WebUI.
### Installation Method
Pip Install
### Open WebUI Version
0.6.43
### Ollama Version (if applicable)
_No response_
### Operating System
win11
### Browser (if applicable)
_No response_
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.**
- [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
- [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps:
- Start with the initial platform/version/OS and dependencies used,
- Specify exact install/launch/configure commands,
- List URLs visited, user input (incl. example values/emails/passwords if needed),
- Describe all options and toggles enabled or changed,
- Include any files or environmental changes,
- Identify the expected and actual result at each stage,
- Ensure any reasonably skilled user can follow and hit the same issue.
### Expected Behavior
临时聊天模式，用户上传pptx文件，正常开展聊天
### Actual Behavior
临时聊天模式，用户上传pptx文件，聊天会直接死掉，无反应。
### Steps to Reproduce
安装最新open-webui==0.6.43,开启临时对话，上传pptx文件，开始聊天，聊天无响应
### Logs & Screenshots
<img width="1101" height="81" alt="Image" src="https://github.com/user-attachments/assets/cdb13b7d-1ddf-42b6-9bde-f19d46acc4a7" />
<img width="1471" height="894" alt="Image" src="https://github.com/user-attachments/assets/bc87bfe9-d989-4ef2-935a-f824aa4876c4" />
### Additional Information
_No response_
GiteaMirror
added the bug label 2026-05-05 21:33:16 -05:00
If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
If you found a solution in any of these issues, please share it here to help others
This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
<!-- gh-comment-id:3681996190 -->
@owui-terminator[bot] commented on GitHub (Dec 22, 2025):
🔍 **Similar Issues Found**
I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:
1. [#20019](https://github.com/open-webui/open-webui/issues/20019) **issue:**
*by j63440490 • Dec 17, 2025 • `bug`*
2. [#19777](https://github.com/open-webui/open-webui/issues/19777) **issue:**
*by Yaute7 • Dec 05, 2025 • `bug`*
3. [#19877](https://github.com/open-webui/open-webui/issues/19877) **issue:**
*by dotmobo • Dec 11, 2025 • `bug`*
4. [#20092](https://github.com/open-webui/open-webui/issues/20092) **issue:**
*by VideoRyan • Dec 22, 2025 • `bug`*
5. [#19861](https://github.com/open-webui/open-webui/issues/19861) **issue:**
*by QuitHub • Dec 10, 2025 • `bug`*
<details>
<summary>Show 5 more related issues</summary>
6. [#19864](https://github.com/open-webui/open-webui/issues/19864) **issue:**
*by Haervwe • Dec 10, 2025 • `bug`*
7. [#20046](https://github.com/open-webui/open-webui/issues/20046) **issue:**
*by pierrelouisbescond • Dec 19, 2025 • `bug`*
8. [#19563](https://github.com/open-webui/open-webui/issues/19563) **issue:**
*by naruto7g • Nov 28, 2025 • `bug`*
9. [#19211](https://github.com/open-webui/open-webui/issues/19211) **issue:**
*by Byrnes9 • Nov 16, 2025 • `bug`*
10. [#14767](https://github.com/open-webui/open-webui/issues/14767) **issue:**
*by TheMoye • Jun 07, 2025 • `bug`*
</details>
---
💡 **Tips:**
- If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
- If you found a solution in any of these issues, please share it here to help others
*This comment was generated automatically by a bot.* Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
@pr-validator-bot commented on GitHub (Dec 22, 2025):
⚠️ Invalid Issue Title
Hey @mengdeer589, please provide a descriptive title for your issue. Titles that are empty, very short (under 10 characters), or generic (like "issue:") make it difficult for volunteer contributors to understand and triage issues.
Please update the title to reflect the content of your issue.
<!-- gh-comment-id:3681998340 -->
@pr-validator-bot commented on GitHub (Dec 22, 2025):
# ⚠️ Invalid Issue Title
Hey @mengdeer589, please provide a descriptive title for your issue. Titles that are empty, very short (under 10 characters), or generic (like "issue:") make it difficult for volunteer contributors to understand and triage issues.
Please update the title to reflect the content of your issue.
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @mengdeer589 on GitHub (Dec 22, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/20107
Check Existing Issues
Installation Method
Pip Install
Open WebUI Version
0.6.43
Ollama Version (if applicable)
No response
Operating System
win11
Browser (if applicable)
No response
Confirmation
README.md.Expected Behavior
临时聊天模式，用户上传pptx文件，正常开展聊天
Actual Behavior
临时聊天模式，用户上传pptx文件，聊天会直接死掉，无反应。
Steps to Reproduce
安装最新open-webui==0.6.43,开启临时对话，上传pptx文件，开始聊天，聊天无响应
Logs & Screenshots
Additional Information
No response
@owui-terminator[bot] commented on GitHub (Dec 22, 2025):
🔍 Similar Issues Found
I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:
#20019 issue:
by j63440490 • Dec 17, 2025 •
bug#19777 issue:
by Yaute7 • Dec 05, 2025 •
bug#19877 issue:
by dotmobo • Dec 11, 2025 •
bug#20092 issue:
by VideoRyan • Dec 22, 2025 •
bug#19861 issue:
by QuitHub • Dec 10, 2025 •
bugShow 5 more related issues
#19864 issue:
by Haervwe • Dec 10, 2025 •
bug#20046 issue:
by pierrelouisbescond • Dec 19, 2025 •
bug#19563 issue:
by naruto7g • Nov 28, 2025 •
bug#19211 issue:
by Byrnes9 • Nov 16, 2025 •
bug#14767 issue:
by TheMoye • Jun 07, 2025 •
bug💡 Tips:
This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
@pr-validator-bot commented on GitHub (Dec 22, 2025):
⚠️ Invalid Issue Title
Hey @mengdeer589, please provide a descriptive title for your issue. Titles that are empty, very short (under 10 characters), or generic (like "issue:") make it difficult for volunteer contributors to understand and triage issues.
Please update the title to reflect the content of your issue.