[GH-ISSUE #19089] issue:No module named 'msoffcrypto'

Originally created by @dubr1k on GitHub (Nov 10, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/19089 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version 0 ### Ollama Version (if applicable) _No response_ ### Operating System Ubuntu 24.04 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Should have loaded the xlsx file correctly ### Actual Behavior Когда я загружаю файл xlsx у меня появляется ошибка No module named 'msoffcrypto' ### Steps to Reproduce When I load an xlsx file, I encounter an error: 'No module named 'msoffcrypto'.' ### Logs & Screenshots No module named 'msoffcrypto' ### Additional Information _No response_

GiteaMirror commented

2026-05-05 20:56:15 -05:00

Owner

Originally created by @dubr1k on GitHub (Nov 10, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/19089

Check Existing Issues

I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

Ollama Version (if applicable)

No response

Operating System

Ubuntu 24.04

Browser (if applicable)

Confirmation

I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Should have loaded the xlsx file correctly

Actual Behavior

Когда я загружаю файл xlsx у меня появляется ошибка No module named 'msoffcrypto'

Steps to Reproduce

When I load an xlsx file, I encounter an error: 'No module named 'msoffcrypto'.'

Logs & Screenshots

No module named 'msoffcrypto'

Additional Information

GiteaMirror added the bug label 2026-05-05 20:56:15 -05:00

GiteaMirror closed this issue

2026-05-05 20:56:16 -05:00

[GH-ISSUE #19089] issue:No module named 'msoffcrypto' #57436