[GH-ISSUE #18407] issue: Regarding the answer to uploading files, when setting up block retrieval, the relevant block content was actually retrieved, but it kept showing that no source was detected and never succeeded #57253

New Issue

2026-05-05T20:47:10-05:00

GiteaMirror commented

2026-05-05 20:47:10 -05:00

Originally created by @cheatofrom on GitHub (Oct 18, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/18407

Check Existing Issues

I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

v0.6.34

Ollama Version (if applicable)

1.12

Operating System

ubuntu 22.04

Browser (if applicable)

No response

Confirmation

I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Actual Behavior

Regarding the answer to uploading files, when setting up block retrieval, the relevant block content was actually retrieved, but it kept showing that no source was detected and never succeeded.i read the docker‘s log

Steps to Reproduce

Logs & Screenshots

Additional Information

No response

Originally created by @cheatofrom on GitHub (Oct 18, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/18407 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version v0.6.34 ### Ollama Version (if applicable) 1.12 ### Operating System ubuntu 22.04 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior <img width="660" height="519" alt="Image" src="https://github.com/user-attachments/assets/9b88db6f-abe4-4044-baa4-faee7c52071d" /> <img width="1633" height="855" alt="Image" src="https://github.com/user-attachments/assets/67b0a5b3-e943-4adb-ac3d-2f7f7494876a" /> ### Actual Behavior Regarding the answer to uploading files, when setting up block retrieval, the relevant block content was actually retrieved, but it kept showing that no source was detected and never succeeded.i read the docker‘s log ### Steps to Reproduce <img width="1633" height="855" alt="Image" src="https://github.com/user-attachments/assets/35f85223-e25a-47ed-aa9e-cc5fc60e2db8" /> <img width="660" height="519" alt="Image" src="https://github.com/user-attachments/assets/c2737b92-bea8-48a6-8e10-e1e97726c3af" /> ### Logs & Screenshots <img width="660" height="519" alt="Image" src="https://github.com/user-attachments/assets/83582c11-118e-4a4b-9fce-9ea2a89edc20" /> ### Additional Information _No response_

GiteaMirror added the bug label 2026-05-05 20:47:10 -05:00

GiteaMirror closed this issue

2026-05-05 20:47:11 -05:00

GiteaMirror commented

2026-05-05 20:47:12 -05:00

@cheatofrom commented on GitHub (Oct 18, 2025):

This is my setting：

i think its ture ，because i have get the log from docker logs

@cheatofrom commented on GitHub (Oct 18, 2025): This is my setting： <img width="1435" height="824" alt="Image" src="https://github.com/user-attachments/assets/0b31b222-8094-4b26-91b9-bbac123d1c63" /> i think its ture ，because i have get the log from docker logs

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Reference: github-starred/open-webui#57253