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[GH-ISSUE #16494] issue: Frontend stuck on server start and showing the required UI #56595

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opened 2026-05-05 19:45:52 -05:00 by GiteaMirror · 2 comments
GiteaMirror commented 2026-05-05 19:45:52 -05:00
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Originally created by @mashirali on GitHub (Aug 11, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/16494

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

0.6.22

Ollama Version (if applicable)

0.9.6

Operating System

Ubuntu 25.04

Browser (if applicable)

Chrome

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

It should run the front-end as shared in the docs

Actual Behavior

Image

I am stuck here on the front-end. No error shown on the logs

Also, one important point: Backend running properly

Steps to Reproduce

  1. cd project dir
  2. source .venv/bin/activate # This is to activate the virtual environment
  3. start with installing npm 22 version using nvm
  4. npm install
  5. npm install --force
  6. npm run dev

Logs & Screenshots

Loaded annotated-types, anyio, distro, httpx, jiter, openai, openssl, pydantic, pydantic_core, sniffio, ssl, typing-extensions
Pyodide packages downloaded, freezing into lock file
Copying Pyodide files into static directory
5:18:05 PM [vite-plugin-svelte] WARNING: The following packages have a svelte field in their package.json but no exports condition for svelte.

@sveltejs/svelte-virtual-list@3.0.1

Please see https://github.com/sveltejs/vite-plugin-svelte/blob/main/docs/faq.md#missing-exports-condition for details.

VITE v5.4.19 ready in 1668 ms

➜ Local: http://localhost:5173/
➜ Network: http://-----:5173/
➜ Network: http://-----:5173/
➜ Network: http://-----:5173/
➜ Network: http://------:5173/
➜ Network: http://------:5173/
➜ press h + enter to show help
[vite-plugin-static-copy] Collected 2 items.

Additional Information

I want to know why screen is stuck if i have followed everything as per docs and backend is running properly.

Originally created by @mashirali on GitHub (Aug 11, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/16494 ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version 0.6.22 ### Ollama Version (if applicable) 0.9.6 ### Operating System Ubuntu 25.04 ### Browser (if applicable) Chrome ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior It should run the front-end as shared in the docs ### Actual Behavior <img width="918" height="995" alt="Image" src="https://github.com/user-attachments/assets/1c38fb6c-98c4-4c50-a4fd-361eb57b5b30" /> I am stuck here on the front-end. No error shown on the logs Also, one important point: **Backend running properly** ### Steps to Reproduce 1. cd project dir 2. source .venv/bin/activate # This is to activate the virtual environment 3. start with installing npm 22 version using nvm 4. npm install 5. npm install --force 6. npm run dev ### Logs & Screenshots Loaded annotated-types, anyio, distro, httpx, jiter, openai, openssl, pydantic, pydantic_core, sniffio, ssl, typing-extensions Pyodide packages downloaded, freezing into lock file Copying Pyodide files into static directory 5:18:05 PM [vite-plugin-svelte] WARNING: The following packages have a svelte field in their package.json but no exports condition for svelte. @sveltejs/svelte-virtual-list@3.0.1 Please see https://github.com/sveltejs/vite-plugin-svelte/blob/main/docs/faq.md#missing-exports-condition for details. VITE v5.4.19 ready in 1668 ms ➜ Local: http://localhost:5173/ ➜ Network: http://-----:5173/ ➜ Network: http://-----:5173/ ➜ Network: http://-----:5173/ ➜ Network: http://------:5173/ ➜ Network: http://------:5173/ ➜ press h + enter to show help [vite-plugin-static-copy] Collected 2 items. ### Additional Information I want to know why screen is stuck if i have followed everything as per docs and backend is running properly.
GiteaMirror added the bug label 2026-05-05 19:45:52 -05:00
GiteaMirror commented 2026-05-05 19:45:56 -05:00
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@rgaricano commented on GitHub (Aug 11, 2025):

and pip install -r requirements.txt ?
cache & cookie cleaned?

<!-- gh-comment-id:3177226983 --> @rgaricano commented on GitHub (Aug 11, 2025): and `pip install -r requirements.txt` ? cache & cookie cleaned?
GiteaMirror commented 2026-05-05 19:45:56 -05:00
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@tjbck commented on GitHub (Aug 13, 2025):

Unable to reproduce, keep us updated!

<!-- gh-comment-id:3184056765 --> @tjbck commented on GitHub (Aug 13, 2025): Unable to reproduce, keep us updated!
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Reference: github-starred/open-webui#56595
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