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[GH-ISSUE #15716] issue: 0.6.16: On some accounts trying to open the chat side window in "Notes" results in a redirect to the base url #56311

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opened 2026-05-05 19:08:45 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-05-05 19:08:45 -05:00
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Originally created by @erictmnz on GitHub (Jul 15, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/15716

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.6.16

Ollama Version (if applicable)

No response

Operating System

Azure Container Apps

Browser (if applicable)

Chrome and Edge - Latest

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Some accounts can navigate without issues to a note and then open the chat window on the right to interact with the note.

Actual Behavior

Some accounts always get redirect to the main root page / when clicking the chat icon within a note.
All browser data for the site has been deleted.
This behaviour persists across new notes, existing notes, edge & chrome.

Steps to Reproduce

  1. Login
  2. Navigate to Notes
  3. Create new note
  4. Click chat icon
  5. Get redirected to home / landing page (some accounts)
  6. Chat window opens (other accounts)

Logs & Screenshots

index.js:1183 [tiptap warn]: Duplicate extension names found: ['codeBlock']. This can lead to issues. resolve @ index.js:1183 [NEW] Explain Console errors by using Copilot in Edge: click to explain an error. Learn more Don't show again RichTextInput.svelte:797 [tiptap warn]: Duplicate extension names found: ['codeBlock']. This can lead to issues. (anonymous) @ RichTextInput.svelte:797 Promise.then F @ NoteEditor.svelte:953 RichTextInput.svelte:797 [tiptap warn]: Duplicate extension names found: ['codeBlock']. This can lead to issues. (anonymous) @ RichTextInput.svelte:797 Promise.then a.$$set @ root.svelte:69 await in ee (anonymous) @ Chat.svelte:301 Promise.then F @ NoteEditor.svelte:953

Additional Information

The network traffic doesn't show a redirect so probably internal routing.
The chat window flashes for a ms because bouncing back to the landing page.

Originally created by @erictmnz on GitHub (Jul 15, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/15716 ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v0.6.16 ### Ollama Version (if applicable) _No response_ ### Operating System Azure Container Apps ### Browser (if applicable) Chrome and Edge - Latest ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Some accounts can navigate without issues to a note and then open the chat window on the right to interact with the note. ### Actual Behavior Some accounts always get redirect to the main root page / when clicking the chat icon within a note. All browser data for the site has been deleted. This behaviour persists across new notes, existing notes, edge & chrome. ### Steps to Reproduce 1. Login 2. Navigate to Notes 3. Create new note 4. Click chat icon 5. Get redirected to home / landing page (some accounts) 6. Chat window opens (other accounts) ### Logs & Screenshots ` index.js:1183 [tiptap warn]: Duplicate extension names found: ['codeBlock']. This can lead to issues. resolve @ index.js:1183 [NEW] Explain Console errors by using Copilot in Edge: click to explain an error. Learn more Don't show again RichTextInput.svelte:797 [tiptap warn]: Duplicate extension names found: ['codeBlock']. This can lead to issues. (anonymous) @ RichTextInput.svelte:797 Promise.then F @ NoteEditor.svelte:953 RichTextInput.svelte:797 [tiptap warn]: Duplicate extension names found: ['codeBlock']. This can lead to issues. (anonymous) @ RichTextInput.svelte:797 Promise.then a.$$set @ root.svelte:69 await in ee (anonymous) @ Chat.svelte:301 Promise.then F @ NoteEditor.svelte:953 ` ### Additional Information The network traffic doesn't show a redirect so probably internal routing. The chat window flashes for a ms because bouncing back to the landing page.
GiteaMirror added the bug label 2026-05-05 19:08:45 -05:00
GiteaMirror commented 2026-05-05 19:08:48 -05:00
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@tjbck commented on GitHub (Jul 15, 2025):

We're unable to reproduce this issue, could you share a screenrecording?

<!-- gh-comment-id:3072214139 --> @tjbck commented on GitHub (Jul 15, 2025): We're unable to reproduce this issue, could you share a screenrecording?
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Reference: github-starred/open-webui#56311
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