Issue: Web search has no effect on LLM output #5600

New Issue

2025-11-11T16:25:55-06:00

GiteaMirror commented

2025-11-11 16:25:55 -06:00

Originally created by @banxia688 on GitHub (Jun 20, 2025).

Check Existing Issues

I have searched the existing issues and discussions.
I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

0.6.14

Ollama Version (if applicable)

0.9.0

Operating System

mac os 15.1

Browser (if applicable)

Edge Version 131.0.2903.99 (Official build) (arm64)

Confirmation

I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

LLM searched the websites and returned the information about websites.

Actual Behavior

Showed that searched 0 sites whatever the settings changed I mentioned below.

Steps to Reproduce

strat with: conda activate open-webui
run: open-webui serve
open the browser, type in localhost:8080 to login
select a model, turn the web search button on
type in message and sent to the model
observe the sites LLM has searched

Logs & Screenshots

2025-06-19 22:22:39.520 | INFO | open_webui.routers.retrieval:process_web_search:1835 - trying to web search with ('google_pse', ['current temperature in Los Angeles City on June 19, 2025', 'weather forecast for Los Angeles City June 19, 2025', 'Los Angeles City weather updates June 19, 2025']) - {}
Fetching pages: 0%| | 0/1 [00:00<?, ?it/s]

2025-06-19 22:22:41.009 | WARNING | langchain_community.document_loaders.web_base:_fetch_with_rate_limit:271 - Error fetching , skipping due to continue_on_failure=True - {}
Fetching pages: 100%|#################################################| 1/1 [00:00<00:00, 896.99it/s]

2025-06-19 22:22:41.011 | INFO | open_webui.routers.retrieval:save_docs_to_vector_db:1121 - save_docs_to_vector_db: document web-search-3964f282b62d0d009711152fe398df8afd85af8434edffcf1fd1 - {}
Batches: 100%|█████████████████████████████████████████████████████████| 1/1 [00:00<00:00, 12.67it/s]

Additional Information

I've created google pse engine and tested my api, it responded successfully on my browser, however, it failed on open-webui web searching.
I've browsed the issue such as #13453 #14305, and #14073, etc. But failed to fix the problem using the method mentioned in these issues(or discussion).

Originally created by @banxia688 on GitHub (Jun 20, 2025). ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version 0.6.14 ### Ollama Version (if applicable) 0.9.0 ### Operating System mac os 15.1 ### Browser (if applicable) Edge Version 131.0.2903.99 (Official build) (arm64) ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior LLM searched the websites and returned the information about websites. ### Actual Behavior Showed that searched 0 sites whatever the settings changed I mentioned below. <img width="1102" alt="Image" src="https://github.com/user-attachments/assets/d495e6d1-2aa0-4efe-ba35-dacbd0cb36bd" /> ### Steps to Reproduce 1. strat with: conda activate open-webui 2. run: open-webui serve 3. open the browser, type in localhost:8080 to login 4. select a model, turn the web search button on 5. type in message and sent to the model 6. observe the sites LLM has searched ### Logs & Screenshots 2025-06-19 22:22:39.520 | INFO | open_webui.routers.retrieval:process_web_search:1835 - trying to web search with ('google_pse', ['current temperature in Los Angeles City on June 19, 2025', 'weather forecast for Los Angeles City June 19, 2025', 'Los Angeles City weather updates June 19, 2025']) - {} Fetching pages: 0%| | 0/1 [00:00<?, ?it/s] 2025-06-19 22:22:41.009 | WARNING | langchain_community.document_loaders.web_base:_fetch_with_rate_limit:271 - Error fetching , skipping due to continue_on_failure=True - {} Fetching pages: 100%|#################################################| 1/1 [00:00<00:00, 896.99it/s] 2025-06-19 22:22:41.011 | INFO | open_webui.routers.retrieval:save_docs_to_vector_db:1121 - save_docs_to_vector_db: document web-search-3964f282b62d0d009711152fe398df8afd85af8434edffcf1fd1 - {} Batches: 100%|█████████████████████████████████████████████████████████| 1/1 [00:00<00:00, 12.67it/s] ### Additional Information I've created google pse engine and tested my api, it responded successfully on my browser, however, it failed on open-webui web searching. I've browsed the issue such as #13453 #14305, and #14073, etc. But failed to fix the problem using the method mentioned in these issues(or discussion).

GiteaMirror added the bug label 2025-11-11 16:25:55 -06:00

GiteaMirror closed this issue

2025-11-11 16:25:55 -06:00

GiteaMirror commented

2025-11-11 16:25:56 -06:00

@tjbck commented on GitHub (Jun 20, 2025):

We're unable to reproduce, please do keep us updated with your troubleshooting journey.

@tjbck commented on GitHub (Jun 20, 2025): We're unable to reproduce, please do keep us updated with your troubleshooting journey.