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[GH-ISSUE #14052] issue: Uploading files bigger than about 79kB (>3 segments) reliably crashes the Open WebUI but not the backend #55787

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opened 2026-05-05 18:02:54 -05:00 by GiteaMirror · 0 comments
GiteaMirror commented 2026-05-05 18:02:54 -05:00
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Originally created by @Monniasza on GitHub (May 19, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/14052

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Pip Install

Open WebUI Version

0.6.10

Ollama Version (if applicable)

0.7.0

Operating System

Windows 11 Home

Browser (if applicable)

Irrelevant

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have listed steps to reproduce the bug in detail.

Expected Behavior

All files upload succesfully

Actual Behavior

The backend crashes with the Za mało zasobów pamięci, aby można było przetworzyć to polecenie. error (The message is in Polish because I use Windows in Polish) after uploading the third file

Steps to Reproduce

  1. Upload code.json, condensed-strokes.json, dict-en-AU-with-extra-stroke.json, and dict.json in order in the chat. The files are linked in the previous sentence.

Logs & Screenshots

Browser log, uploading only the second (not crashing) and third (crashing) files: localhost-1747678277195.log
Open WebUI log: Open WebUI log.txt
Ollama logs:
app-2.log
app-3.log
app-5.log
server.log
server-1.log
server-2.log
server-3.log
server-4.log
server-5.log
app.log
app-1.log

Additional Information

No response

Originally created by @Monniasza on GitHub (May 19, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/14052 ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Pip Install ### Open WebUI Version 0.6.10 ### Ollama Version (if applicable) 0.7.0 ### Operating System Windows 11 Home ### Browser (if applicable) Irrelevant ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have listed steps to reproduce the bug in detail. ### Expected Behavior All files upload succesfully ### Actual Behavior The backend crashes with the `Za mało zasobów pamięci, aby można było przetworzyć to polecenie.` error (The message is in Polish because I use Windows in Polish) after uploading the third file ### Steps to Reproduce 1. Upload [code.json](https://github.com/user-attachments/files/20301914/code.json), [condensed-strokes.json](https://github.com/user-attachments/files/20301940/condensed-strokes.json), [dict-en-AU-with-extra-stroke.json](https://github.com/user-attachments/files/20301915/dict-en-AU-with-extra-stroke.json), and [dict.json](https://github.com/user-attachments/files/20301917/dict.json) in order in the chat. The files are linked in the previous sentence. ### Logs & Screenshots Browser log, uploading only the second (not crashing) and third (crashing) files: [localhost-1747678277195.log](https://github.com/user-attachments/files/20301962/localhost-1747678277195.log) Open WebUI log: [Open WebUI log.txt](https://github.com/user-attachments/files/20301978/Open.WebUI.log.txt) Ollama logs: [app-2.log](https://github.com/user-attachments/files/20302003/app-2.log) [app-3.log](https://github.com/user-attachments/files/20301993/app-3.log) [app-5.log](https://github.com/user-attachments/files/20301999/app-5.log) [server.log](https://github.com/user-attachments/files/20302001/server.log) [server-1.log](https://github.com/user-attachments/files/20301998/server-1.log) [server-2.log](https://github.com/user-attachments/files/20301995/server-2.log) [server-3.log](https://github.com/user-attachments/files/20301996/server-3.log) [server-4.log](https://github.com/user-attachments/files/20302000/server-4.log) [server-5.log](https://github.com/user-attachments/files/20301994/server-5.log) [app.log](https://github.com/user-attachments/files/20301997/app.log) [app-1.log](https://github.com/user-attachments/files/20302002/app-1.log) ### Additional Information _No response_
GiteaMirror added the bug label 2026-05-05 18:02:54 -05:00
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Reference: github-starred/open-webui#55787
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