I have searched the existing issues and discussions.
I am using the latest version of Open WebUI.
Installation Method
Docker
Open WebUI Version
v0.6.0
Ollama Version (if applicable)
without ollama
Operating System
Ubuntu 22.04
Browser (if applicable)
134.0.6998.166
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have listed steps to reproduce the bug in detail.
Expected Behavior
I expected Open WebUI to consistently load after successful setup.
Actual Behavior
The login behaviour is inconsistent. Sometimes everything works as expected, other times I sucessfully log in (green pop-up appears), but then the Open WebUI does not load and I am stuck with a blank screen.
However I have configured the following environment variables, as suggested there:
AIOHTTP_CLIENT_TIMEOUT=60
AIOHTTP_CLIENT_TIMEOUT_MODEL_LIST=60
AIOHTTP_CLIENT_TIMEOUT_OPENAI_MODEL_LIST=60
JWT_EXPIRES_IN=-1
Originally created by @frk-ti8m on GitHub (Apr 3, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/12396
### Check Existing Issues
- [x] I have searched the existing issues and discussions.
- [x] I am using the latest version of Open WebUI.
### Installation Method
Docker
### Open WebUI Version
v0.6.0
### Ollama Version (if applicable)
without ollama
### Operating System
Ubuntu 22.04
### Browser (if applicable)
134.0.6998.166
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have listed steps to reproduce the bug in detail.
### Expected Behavior
I expected Open WebUI to consistently load after successful setup.
### Actual Behavior
The login behaviour is inconsistent. Sometimes everything works as expected, other times I sucessfully log in (green pop-up appears), but then the Open WebUI does not load and I am stuck with a blank screen.
### Steps to Reproduce
1. Open deployed Open WebUI application
2. Login with valid credentials
### Logs & Screenshots
### Additional Information
Issue is potentially related to: https://github.com/open-webui/open-webui/issues/5866
Tested with docker tags: main, v0.6.0
However I have configured the following environment variables, as suggested there:
AIOHTTP_CLIENT_TIMEOUT=60
AIOHTTP_CLIENT_TIMEOUT_MODEL_LIST=60
AIOHTTP_CLIENT_TIMEOUT_OPENAI_MODEL_LIST=60
JWT_EXPIRES_IN=-1
GiteaMirror
added the bug label 2026-05-05 17:22:09 -05:00
It does not always help to reload and clean cookies.
And oddly enough, when I run into this bug repeatedly and then 1. close the browser tab, 2. wait for about 5 Minutes (I don't delete any website data), 3. open the application in a new browser tab, then the login succeeds again.
also reproducible for tag v0.5.20
seems to occurs when multiple users use the application at the same time
I think the bug is related to the user session handling
<!-- gh-comment-id:2775761915 -->
@frk-ti8m commented on GitHub (Apr 3, 2025):
It does not always help to reload and clean cookies.
And oddly enough, when I run into this bug repeatedly and then 1. close the browser tab, 2. wait for about 5 Minutes (I don't delete any website data), 3. open the application in a new browser tab, then the login succeeds again.
- also reproducible for tag v0.5.20
- seems to occurs when multiple users use the application at the same time
- I think the bug is related to the user session handling
<!-- gh-comment-id:2775790381 -->
@frk-ti8m commented on GitHub (Apr 3, 2025):
Here is a gif of the whole procedure if it helps:
Most likely related to /models endpoint. I'd suggest you specify the model ids directly from the connections.
<!-- gh-comment-id:2776416000 -->
@tjbck commented on GitHub (Apr 3, 2025):
Most likely related to `/models` endpoint. I'd suggest you specify the model ids directly from the connections.
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Originally created by @frk-ti8m on GitHub (Apr 3, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/12396
Check Existing Issues
Installation Method
Docker
Open WebUI Version
v0.6.0
Ollama Version (if applicable)
without ollama
Operating System
Ubuntu 22.04
Browser (if applicable)
134.0.6998.166
Confirmation
README.md.Expected Behavior
I expected Open WebUI to consistently load after successful setup.
Actual Behavior
The login behaviour is inconsistent. Sometimes everything works as expected, other times I sucessfully log in (green pop-up appears), but then the Open WebUI does not load and I am stuck with a blank screen.
Steps to Reproduce
Logs & Screenshots
Additional Information
Issue is potentially related to: https://github.com/open-webui/open-webui/issues/5866
Tested with docker tags: main, v0.6.0
However I have configured the following environment variables, as suggested there:
AIOHTTP_CLIENT_TIMEOUT=60
AIOHTTP_CLIENT_TIMEOUT_MODEL_LIST=60
AIOHTTP_CLIENT_TIMEOUT_OPENAI_MODEL_LIST=60
JWT_EXPIRES_IN=-1
@rgaricano commented on GitHub (Apr 3, 2025):
reload &| clean cookies
@frk-ti8m commented on GitHub (Apr 3, 2025):
It does not always help to reload and clean cookies.
And oddly enough, when I run into this bug repeatedly and then 1. close the browser tab, 2. wait for about 5 Minutes (I don't delete any website data), 3. open the application in a new browser tab, then the login succeeds again.
@frk-ti8m commented on GitHub (Apr 3, 2025):
Here is a gif of the whole procedure if it helps:
@tjbck commented on GitHub (Apr 3, 2025):
Most likely related to
/modelsendpoint. I'd suggest you specify the model ids directly from the connections.