[GH-ISSUE #11331] issue: Knowledge base permission issue #54856

New Issue

GiteaMirror · 2026-05-05T16:48:52-05:00

GiteaMirror commented

2026-05-05 16:48:52 -05:00

Originally created by @sleepyddl on GitHub (Mar 7, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/11331

Check Existing Issues

I have searched the existing issues and discussions.

Installation Method

Docker

Open WebUI Version

v0.5.20

Ollama Version (if applicable)

0.5.13

Operating System

windows10

Browser (if applicable)

edge133.0.3065.92

Confirmation

I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have checked the browser console logs.
I have checked the Docker container logs.
I have listed steps to reproduce the bug in detail.

Expected Behavior

Display knowledge content normally.

Actual Behavior

{"detail":"We could not find what you're looking for :/"}

Steps to Reproduce

Under the admin user, create a knowledge base and upload knowledge, setting the knowledge base permission to public.
Another user A, not admin, is the default user role. In the chat window, use # to call the knowledge base. I am a user logging in using LDAP here.
After answering, I clicked on the PDF reference in the answer, and a new window popped up saying {"detail":"We could not find what you're looking for :/"}
User A cannot find the knowledge base created by admin in the workspace ->knowledge base, but the knowledge base created by admin is indeed public.
This document can be viewed normally under the admin account.

Logs & Screenshots

Additional Information

No response

Originally created by @sleepyddl on GitHub (Mar 7, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/11331 ### Check Existing Issues - [x] I have searched the existing issues and discussions. ### Installation Method Docker ### Open WebUI Version v0.5.20 ### Ollama Version (if applicable) 0.5.13 ### Operating System windows10 ### Browser (if applicable) edge133.0.3065.92 ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have checked the browser console logs. - [x] I have checked the Docker container logs. - [x] I have listed steps to reproduce the bug in detail. ### Expected Behavior Display knowledge content normally. ### Actual Behavior {"detail":"We could not find what you're looking for :/"} ![Image](https://github.com/user-attachments/assets/298aeb32-de0a-44e1-9f79-e853eedd15ad) ### Steps to Reproduce 1. Under the admin user, create a knowledge base and upload knowledge, setting the knowledge base permission to public. 2. Another user A, not admin, is the default user role. In the chat window, use # to call the knowledge base. I am a user logging in using LDAP here. 3. After answering, I clicked on the PDF reference in the answer, and a new window popped up saying `{"detail":"We could not find what you're looking for :/"}` 4. User A cannot find the knowledge base created by admin in the workspace ->knowledge base, but the knowledge base created by admin is indeed public. 5. This document can be viewed normally under the admin account. ### Logs & Screenshots ![Image](https://github.com/user-attachments/assets/dc7eac75-66cf-48cd-baf4-2d93de4af467) ![Image](https://github.com/user-attachments/assets/85a1eb31-7d06-4722-a7a7-5397ee628d0a) ### Additional Information _No response_

GiteaMirror added the bug label 2026-05-05 16:48:52 -05:00

GiteaMirror closed this issue

2026-05-05 16:48:52 -05:00

GiteaMirror commented

2026-05-05 16:48:53 -05:00

@sleepyddl commented on GitHub (Mar 7, 2025):

The role of user A is this one in the picture. All switches are in the ON state

@sleepyddl commented on GitHub (Mar 7, 2025): The role of user A is this one in the picture. All switches are in the ON state ![Image](https://github.com/user-attachments/assets/a2afcb55-1e31-4fb0-8fc3-dab6f4ebd335) ![Image](https://github.com/user-attachments/assets/59719b4b-a055-46ee-91c5-b0d55dbd4d1a)

GiteaMirror commented

2026-05-05 16:48:54 -05:00

@sleepyddl commented on GitHub (Mar 7, 2025):

Users who register themselves also have the same problem, not just those who log in with LDAP.

@sleepyddl commented on GitHub (Mar 7, 2025): Users who register themselves also have the same problem, not just those who log in with LDAP.

GiteaMirror commented

2026-05-05 16:48:54 -05:00

@tkg61 commented on GitHub (Mar 8, 2025):

I think this will be fixed by PR #11087

@tkg61 commented on GitHub (Mar 8, 2025): I think this will be fixed by PR #11087

GiteaMirror commented

2026-05-05 16:48:55 -05:00

@zoe531 commented on GitHub (Mar 13, 2025):

我也遇到了只有管理员下载，其他用户不能情况

@zoe531 commented on GitHub (Mar 13, 2025): 我也遇到了只有管理员下载，其他用户不能情况

GiteaMirror commented

2026-05-05 16:48:56 -05:00