I have searched the existing issues and discussions.
Installation Method
Docker
Open WebUI Version
v0.5.20
Ollama Version (if applicable)
0.5.13
Operating System
windows10
Browser (if applicable)
edge133.0.3065.92
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have checked the browser console logs.
I have checked the Docker container logs.
I have listed steps to reproduce the bug in detail.
Expected Behavior
Display knowledge content normally.
Actual Behavior
{"detail":"We could not find what you're looking for :/"}
Steps to Reproduce
Under the admin user, create a knowledge base and upload knowledge, setting the knowledge base permission to public.
Another user A, not admin, is the default user role. In the chat window, use # to call the knowledge base. I am a user logging in using LDAP here.
After answering, I clicked on the PDF reference in the answer, and a new window popped up saying {"detail":"We could not find what you're looking for :/"}
User A cannot find the knowledge base created by admin in the workspace ->knowledge base, but the knowledge base created by admin is indeed public.
This document can be viewed normally under the admin account.
Logs & Screenshots
Additional Information
No response
Originally created by @sleepyddl on GitHub (Mar 7, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/11331
### Check Existing Issues
- [x] I have searched the existing issues and discussions.
### Installation Method
Docker
### Open WebUI Version
v0.5.20
### Ollama Version (if applicable)
0.5.13
### Operating System
windows10
### Browser (if applicable)
edge133.0.3065.92
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have checked the browser console logs.
- [x] I have checked the Docker container logs.
- [x] I have listed steps to reproduce the bug in detail.
### Expected Behavior
Display knowledge content normally.
### Actual Behavior
{"detail":"We could not find what you're looking for :/"}
### Steps to Reproduce
1. Under the admin user, create a knowledge base and upload knowledge, setting the knowledge base permission to public.
2. Another user A, not admin, is the default user role. In the chat window, use # to call the knowledge base. I am a user logging in using LDAP here.
3. After answering, I clicked on the PDF reference in the answer, and a new window popped up saying `{"detail":"We could not find what you're looking for :/"}`
4. User A cannot find the knowledge base created by admin in the workspace ->knowledge base, but the knowledge base created by admin is indeed public.
5. This document can be viewed normally under the admin account.
### Logs & Screenshots
### Additional Information
_No response_
GiteaMirror
added the bug label 2026-05-05 16:48:52 -05:00
The role of user A is this one in the picture. All switches are in the ON state
<!-- gh-comment-id:2705415635 -->
@sleepyddl commented on GitHub (Mar 7, 2025):
The role of user A is this one in the picture. All switches are in the ON state
Users who register themselves also have the same problem, not just those who log in with LDAP.
<!-- gh-comment-id:2705428557 -->
@sleepyddl commented on GitHub (Mar 7, 2025):
Users who register themselves also have the same problem, not just those who log in with LDAP.
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @sleepyddl on GitHub (Mar 7, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/11331
Check Existing Issues
Installation Method
Docker
Open WebUI Version
v0.5.20
Ollama Version (if applicable)
0.5.13
Operating System
windows10
Browser (if applicable)
edge133.0.3065.92
Confirmation
README.md.Expected Behavior
Display knowledge content normally.
Actual Behavior
{"detail":"We could not find what you're looking for :/"}
Steps to Reproduce
{"detail":"We could not find what you're looking for :/"}Logs & Screenshots
Additional Information
No response
@sleepyddl commented on GitHub (Mar 7, 2025):
The role of user A is this one in the picture. All switches are in the ON state
@sleepyddl commented on GitHub (Mar 7, 2025):
Users who register themselves also have the same problem, not just those who log in with LDAP.
@tkg61 commented on GitHub (Mar 8, 2025):
I think this will be fixed by PR #11087
@zoe531 commented on GitHub (Mar 13, 2025):
我也遇到了只有管理员下载，其他用户不能情况
@sleepyddl commented on GitHub (Mar 17, 2025):
有没有解决？
@tjbck commented on GitHub (Apr 1, 2025):
https://github.com/open-webui/open-webui/pull/11087 merged