I have searched the existing issues and discussions.
Installation Method
Pip Install
Open WebUI Version
current
Ollama Version (if applicable)
No response
Operating System
macOS
Browser (if applicable)
No response
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have checked the browser console logs.
I have checked the Docker container logs.
I have listed steps to reproduce the bug in detail.
Expected Behavior
pip install open-webui should install properly
Actual Behavior
pip install open-webui produces the following error
ERROR: THESE PACKAGES DO NOT MATCH THE HASHES FROM THE REQUIREMENTS FILE. If you have updated the package versions, please update the hashes. Otherwise, examine the package contents carefully; someone may have tampered with them.
unknown package:
Expected sha256 d99a32e9b633dbd874183998a7ca5597c76dea433c6fe0dc1419cfcd94185b69
Got ec6f80bd0394e92d4c4b8c283f2a2a3a8fea5a8f53d9a602647f73968455f827
Steps to Reproduce
create a virtual env that uses Python 3.11 as suggested
run pip install open-webui
Logs & Screenshots
ERROR: THESE PACKAGES DO NOT MATCH THE HASHES FROM THE REQUIREMENTS FILE. If you have updated the package versions, please update the hashes. Otherwise, examine the package contents carefully; someone may have tampered with them.
unknown package:
Expected sha256 d99a32e9b633dbd874183998a7ca5597c76dea433c6fe0dc1419cfcd94185b69
Got ec6f80bd0394e92d4c4b8c283f2a2a3a8fea5a8f53d9a602647f73968455f827
Additional Information
No response
Originally created by @digitalpipelines on GitHub (Mar 5, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/11244
### Check Existing Issues
- [x] I have searched the existing issues and discussions.
### Installation Method
Pip Install
### Open WebUI Version
current
### Ollama Version (if applicable)
_No response_
### Operating System
macOS
### Browser (if applicable)
_No response_
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have checked the browser console logs.
- [x] I have checked the Docker container logs.
- [x] I have listed steps to reproduce the bug in detail.
### Expected Behavior
pip install open-webui should install properly
### Actual Behavior
`pip install open-webui ` produces the following error
ERROR: THESE PACKAGES DO NOT MATCH THE HASHES FROM THE REQUIREMENTS FILE. If you have updated the package versions, please update the hashes. Otherwise, examine the package contents carefully; someone may have tampered with them.
unknown package:
Expected sha256 d99a32e9b633dbd874183998a7ca5597c76dea433c6fe0dc1419cfcd94185b69
Got ec6f80bd0394e92d4c4b8c283f2a2a3a8fea5a8f53d9a602647f73968455f827
### Steps to Reproduce
create a virtual env that uses Python 3.11 as suggested
run `pip install open-webui`
### Logs & Screenshots
ERROR: THESE PACKAGES DO NOT MATCH THE HASHES FROM THE REQUIREMENTS FILE. If you have updated the package versions, please update the hashes. Otherwise, examine the package contents carefully; someone may have tampered with them.
unknown package:
Expected sha256 d99a32e9b633dbd874183998a7ca5597c76dea433c6fe0dc1419cfcd94185b69
Got ec6f80bd0394e92d4c4b8c283f2a2a3a8fea5a8f53d9a602647f73968455f827
### Additional Information
_No response_
GiteaMirror
added the bug label 2026-05-05 16:46:30 -05:00
The error you're experiencing isn't related to OpenWebUI but rather a package integrity issue during installation.
The hash mismatch error indicates that a downloaded package doesn't match the expected hash in the requirements file (possibly corrupted?).
Please try some basic troubleshooting such as pip cache purge, creating a clean venv and trying from there and retrying the installation.
<!-- gh-comment-id:2702061343 -->
@Classic298 commented on GitHub (Mar 5, 2025):
Can't reproduce.
The error you're experiencing isn't related to OpenWebUI but rather a package integrity issue during installation.
The hash mismatch error indicates that a downloaded package doesn't match the expected hash in the requirements file (possibly corrupted?).
Please try some basic troubleshooting such as pip cache purge, creating a clean venv and trying from there and retrying the installation.
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @digitalpipelines on GitHub (Mar 5, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/11244
Check Existing Issues
Installation Method
Pip Install
Open WebUI Version
current
Ollama Version (if applicable)
No response
Operating System
macOS
Browser (if applicable)
No response
Confirmation
README.md.Expected Behavior
pip install open-webui should install properly
Actual Behavior
pip install open-webuiproduces the following errorERROR: THESE PACKAGES DO NOT MATCH THE HASHES FROM THE REQUIREMENTS FILE. If you have updated the package versions, please update the hashes. Otherwise, examine the package contents carefully; someone may have tampered with them.
unknown package:
Expected sha256 d99a32e9b633dbd874183998a7ca5597c76dea433c6fe0dc1419cfcd94185b69
Got ec6f80bd0394e92d4c4b8c283f2a2a3a8fea5a8f53d9a602647f73968455f827
Steps to Reproduce
create a virtual env that uses Python 3.11 as suggested
run
pip install open-webuiLogs & Screenshots
ERROR: THESE PACKAGES DO NOT MATCH THE HASHES FROM THE REQUIREMENTS FILE. If you have updated the package versions, please update the hashes. Otherwise, examine the package contents carefully; someone may have tampered with them.
unknown package:
Expected sha256 d99a32e9b633dbd874183998a7ca5597c76dea433c6fe0dc1419cfcd94185b69
Got ec6f80bd0394e92d4c4b8c283f2a2a3a8fea5a8f53d9a602647f73968455f827
Additional Information
No response
@Classic298 commented on GitHub (Mar 5, 2025):
Can't reproduce.
The error you're experiencing isn't related to OpenWebUI but rather a package integrity issue during installation.
The hash mismatch error indicates that a downloaded package doesn't match the expected hash in the requirements file (possibly corrupted?).
Please try some basic troubleshooting such as pip cache purge, creating a clean venv and trying from there and retrying the installation.