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[GH-ISSUE #9695] Why can't the AI recognize the content in the uploaded document? #54278
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Reference: github-starred/open-webui#54278
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Originally created by @a506488043 on GitHub (Feb 9, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/9695
Bug Report
Important Notes
Installation Method
I installed OpenWebUI via pip
Environment
Linux My-System 6.8.0-52-generic #53-Ubuntu SMP PREEMPT_DYNAMIC Sat Jan 11 00:06:25 UTC 2025 x86_64 x86_64 x86_64 GNU/Linux
Google Chrome 132.0.6834.196（正式版本） （64 位）
Confirmation:
ERROR [open_webui.retrieval.utils] Error when querying the collection with hybrid_search: 'NoneType' object has no attribute 'ids'
Traceback (most recent call last):
File "/usr/local/lib/python3.12/dist-packages/open_webui/retrieval/utils.py", line 228, in query_collection_with_hybrid_search
result = query_doc_with_hybrid_search(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/dist-packages/open_webui/retrieval/utils.py", line 137, in query_doc_with_hybrid_search
raise e
File "/usr/local/lib/python3.12/dist-packages/open_webui/retrieval/utils.py", line 124, in query_doc_with_hybrid_search
result = compression_retriever.invoke(query)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/dist-packages/langchain_core/retrievers.py", line 259, in invoke
result = self._get_relevant_documents(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/dist-packages/langchain/retrievers/contextual_compression.py", line 44, in _get_relevant_documents
docs = self.base_retriever.invoke(
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/dist-packages/langchain/retrievers/ensemble.py", line 118, in invoke
raise e
File "/usr/local/lib/python3.12/dist-packages/langchain/retrievers/ensemble.py", line 115, in invoke
result = self.rank_fusion(input, run_manager=run_manager, config=config)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/dist-packages/langchain/retrievers/ensemble.py", line 223, in rank_fusion
retriever.invoke(
File "/usr/local/lib/python3.12/dist-packages/langchain_core/retrievers.py", line 259, in invoke
result = self._get_relevant_documents(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/dist-packages/open_webui/retrieval/utils.py", line 53, in _get_relevant_documents
ids = result.ids[0]
^^^^^^^^^^
AttributeError: 'NoneType' object has no attribute 'ids'
Expected Behavior:
When referencing a document for a knowledge base；
Note
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