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[GH-ISSUE #8796] Prompt including html code leads to Network Problem with Ollama #53928

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opened 2026-05-05 15:34:48 -05:00 by GiteaMirror · 0 comments
GiteaMirror commented 2026-05-05 15:34:48 -05:00
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Originally created by @hemzet on GitHub (Jan 23, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/8796

Bug Report

Installation Method

Ollama native on a remote Ubuntu server. OpenWebUI build with docker build from GitHub repo.

Environment

  • Open WebUI Version: 0.5.6

  • Ollama (if applicable): 0.5.7

  • Operating System: MacOS

  • Browser (if applicable): Firefox

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I am on the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.

Expected Behavior:

If html code snippets are included in a prompt, either as text or file, a response is generated.

Actual Behavior:

A Network Problem error message appears.

Description

Bug Summary:
Instead of analysing the code included in the promt, e. g. for code optimisation, an error message is shown.

Reproduction Details

Steps to Reproduce:
Include html snippets in the prompt.

Logs and Screenshots

Browser Console Logs:
No errors other than the Network Problem entry in the console log.

Screenshots/Screen Recordings (if applicable):

Image

Additional Information

Originally created by @hemzet on GitHub (Jan 23, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/8796 # Bug Report ## Installation Method Ollama native on a remote Ubuntu server. OpenWebUI build with `docker build` from GitHub repo. ## Environment - **Open WebUI Version:** 0.5.6 - **Ollama (if applicable):** 0.5.7 - **Operating System:** MacOS - **Browser (if applicable):** Firefox **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - [x] I have included the browser console logs. - [ ] I have included the Docker container logs. - [x] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below. ## Expected Behavior: If html code snippets are included in a prompt, either as text or file, a response is generated. ## Actual Behavior: A Network Problem error message appears. ## Description **Bug Summary:** Instead of analysing the code included in the promt, e. g. for code optimisation, an error message is shown. ## Reproduction Details **Steps to Reproduce:** Include html snippets in the prompt. ## Logs and Screenshots **Browser Console Logs:** No errors other than the Network Problem entry in the console log. **Screenshots/Screen Recordings (if applicable):** ![Image](https://github.com/user-attachments/assets/8d95c969-3203-4292-93d3-94f929af8697) ## Additional Information
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Reference: github-starred/open-webui#53928
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