[GH-ISSUE #3189] Open Webui 0.3.4 timesout with long Ollama responses #51831

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opened 2026-05-05 13:03:58 -05:00 by GiteaMirror · 5 comments
Owner

Originally created by @joequant on GitHub (Jun 15, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/3189

Bug Report

openwebui fails with a timeout if ollama is sending back a long running ollama chat

Description

Bug Summary:
openwebui fails with a timeout if ollama is sending back a long running ollama chat

Steps to Reproduce:
Run a chat with a response that takes more than a minute to respond

Expected Behavior:
It should continue to respond

Actual Behavior:
After a few minutes it fails with
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 756, in call
open-webui | await self.middleware_stack(scope, receive, send)
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 776, in app
open-webui | await route.handle(scope, receive, send)
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 485, in handle
open-webui | await self.app(scope, receive, send)
open-webui | File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in call
open-webui | await super().call(scope, receive, send)
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in call
open-webui | await self.middleware_stack(scope, receive, send)
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in call
open-webui | raise exc
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in call
open-webui | await self.app(scope, receive, _send)
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in call
open-webui | with collapse_excgroups():
open-webui | File "/usr/local/lib/python3.11/contextlib.py", line 158, in exit
open-webui | self.gen.throw(typ, value, traceback)
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui | raise exc
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/responses.py", line 261, in wrap
open-webui | await func()
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/responses.py", line 250, in stream_response
open-webui | async for chunk in self.body_iterator:
open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 50, in anext
open-webui | rv = await self.read_func()
open-webui | ^^^^^^^^^^^^^^^^^^^^^^
open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 317, in readline
open-webui | return await self.readuntil()
open-webui | ^^^^^^^^^^^^^^^^^^^^^^
open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 351, in readuntil
open-webui | await self._wait("readuntil")
open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 311, in _wait
open-webui | with self._timer:
open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/helpers.py", line 735, in exit
open-webui | raise asyncio.TimeoutError from None
open-webui | TimeoutError

Environment

  • Open WebUI Version: [e.g., 0.1.120] 0.3.4

  • Operating System: linux

  • Browser (if applicable): [e.g., Chrome 100.0, Firefox 98.0]

Reproduction Details

Confirmation:

  • [ X] I have read and followed all the instructions provided in the README.md.
  • [ X] I am on the latest version of both Open WebUI and Ollama.
  • [ X] I have included the browser console logs.
  • [ X] I have included the Docker container logs.

Logs and Screenshots

Browser Console Logs:
[Include relevant browser console logs, if applicable]

Docker Container Logs:
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 485, in handle
open-webui | await self.app(scope, receive, send)
open-webui | File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in call
open-webui | await super().call(scope, receive, send)
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in call
open-webui | await self.middleware_stack(scope, receive, send)
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in call
open-webui | raise exc
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in call
open-webui | await self.app(scope, receive, _send)
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in call
open-webui | with collapse_excgroups():
open-webui | File "/usr/local/lib/python3.11/contextlib.py", line 158, in exit
open-webui | self.gen.throw(typ, value, traceback)
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui | raise exc
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/responses.py", line 261, in wrap
open-webui | await func()
open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/responses.py", line 250, in stream_response
open-webui | async for chunk in self.body_iterator:
open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 50, in anext
open-webui | rv = await self.read_func()
open-webui | ^^^^^^^^^^^^^^^^^^^^^^
open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 317, in readline
open-webui | return await self.readuntil()
open-webui | ^^^^^^^^^^^^^^^^^^^^^^
open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 351, in readuntil
open-webui | await self._wait("readuntil")
open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 311, in _wait
open-webui | with self._timer:
open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/helpers.py", line 735, in exit
open-webui | raise asyncio.TimeoutError from None
open-webui | TimeoutError

Screenshots (if applicable):
[Attach any relevant screenshots to help illustrate the issue]

Installation Method

docker compose

Additional Information

[Include any additional details that may help in understanding and reproducing the issue. This could include specific configurations, error messages, or anything else relevant to the bug.]

Note

If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!

Originally created by @joequant on GitHub (Jun 15, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/3189 # Bug Report openwebui fails with a timeout if ollama is sending back a long running ollama chat ## Description **Bug Summary:** openwebui fails with a timeout if ollama is sending back a long running ollama chat **Steps to Reproduce:** Run a chat with a response that takes more than a minute to respond **Expected Behavior:** It should continue to respond **Actual Behavior:** After a few minutes it fails with open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 756, in __call__ open-webui | await self.middleware_stack(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 776, in app open-webui | await route.handle(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 485, in handle open-webui | await self.app(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__ open-webui | await super().__call__(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__ open-webui | await self.middleware_stack(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__ open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__ open-webui | await self.app(scope, receive, _send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | with collapse_excgroups(): open-webui | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | self.gen.throw(typ, value, traceback) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/responses.py", line 261, in wrap open-webui | await func() open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/responses.py", line 250, in stream_response open-webui | async for chunk in self.body_iterator: open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 50, in __anext__ open-webui | rv = await self.read_func() open-webui | ^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 317, in readline open-webui | return await self.readuntil() open-webui | ^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 351, in readuntil open-webui | await self._wait("readuntil") open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 311, in _wait open-webui | with self._timer: open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/helpers.py", line 735, in __exit__ open-webui | raise asyncio.TimeoutError from None open-webui | TimeoutError ## Environment - **Open WebUI Version:** [e.g., 0.1.120] 0.3.4 - **Operating System:** linux - **Browser (if applicable):** [e.g., Chrome 100.0, Firefox 98.0] ## Reproduction Details **Confirmation:** - [ X] I have read and followed all the instructions provided in the README.md. - [ X] I am on the latest version of both Open WebUI and Ollama. - [ X] I have included the browser console logs. - [ X] I have included the Docker container logs. ## Logs and Screenshots **Browser Console Logs:** [Include relevant browser console logs, if applicable] **Docker Container Logs:** open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 485, in handle open-webui | await self.app(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__ open-webui | await super().__call__(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__ open-webui | await self.middleware_stack(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__ open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__ open-webui | await self.app(scope, receive, _send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | with collapse_excgroups(): open-webui | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | self.gen.throw(typ, value, traceback) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/responses.py", line 261, in wrap open-webui | await func() open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/responses.py", line 250, in stream_response open-webui | async for chunk in self.body_iterator: open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 50, in __anext__ open-webui | rv = await self.read_func() open-webui | ^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 317, in readline open-webui | return await self.readuntil() open-webui | ^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 351, in readuntil open-webui | await self._wait("readuntil") open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/streams.py", line 311, in _wait open-webui | with self._timer: open-webui | File "/usr/local/lib/python3.11/site-packages/aiohttp/helpers.py", line 735, in __exit__ open-webui | raise asyncio.TimeoutError from None open-webui | TimeoutError **Screenshots (if applicable):** [Attach any relevant screenshots to help illustrate the issue] ## Installation Method docker compose ## Additional Information [Include any additional details that may help in understanding and reproducing the issue. This could include specific configurations, error messages, or anything else relevant to the bug.] ## Note If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!
Author
Owner

@joequant commented on GitHub (Jun 15, 2024):

its a problem in 0.2.3

<!-- gh-comment-id:2169733324 --> @joequant commented on GitHub (Jun 15, 2024): its a problem in 0.2.3
Author
Owner

@joequant commented on GitHub (Jun 15, 2024):

This seems to have been fixed in dfa2cf9e6d

<!-- gh-comment-id:2169848869 --> @joequant commented on GitHub (Jun 15, 2024): This seems to have been fixed in dfa2cf9e6d784ac5b1458911ef8364258dc54cba
Author
Owner

@silentoplayz commented on GitHub (Jun 15, 2024):

Related - #3135
This issue should also be fixed via dfa2cf9e6d as well.

<!-- gh-comment-id:2169924393 --> @silentoplayz commented on GitHub (Jun 15, 2024): Related - #3135 This issue *should* also be fixed via https://github.com/open-webui/open-webui/commit/dfa2cf9e6d784ac5b1458911ef8364258dc54cba as well.
Author
Owner

@TheTerrasque commented on GitHub (Jun 15, 2024):

Well, not fixed per se, but it can then be adjustable via environment variable.

When I submitted the PR I changed the default to 15 minutes, but I see it's been set back to 5 minutes as default.

<!-- gh-comment-id:2170475332 --> @TheTerrasque commented on GitHub (Jun 15, 2024): Well, not *fixed* per se, but it can then be adjustable via environment variable. When I submitted the PR I changed the default to 15 minutes, but I see it's been set back to 5 minutes as default.
Author
Owner

@wsargent commented on GitHub (Feb 17, 2025):

What environment variable, though?

<!-- gh-comment-id:2661767976 --> @wsargent commented on GitHub (Feb 17, 2025): What environment variable, though?
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Reference: github-starred/open-webui#51831