issue: RAG Ignored in Open WebUI v0.6.9 Despite Document Upload and Prompt Tag #5163

New Issue

2025-11-11T16:13:33-06:00

GiteaMirror commented

2025-11-11 16:13:33 -06:00

Originally created by @tdiprima on GitHub (May 13, 2025).

Check Existing Issues

I have searched the existing issues and discussions.
I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.6.9

Ollama Version (if applicable)

0.6.8

Operating System

macOS Sequoia 15.4.1

Browser (if applicable)

Firefox Developer 139.0b7

Confirmation

I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have listed steps to reproduce the bug in detail.

Expected Behavior

When uploading documents to a collection and querying using the collection prefixed with #, Open WebUI should retrieve relevant content from those documents using RAG.

Actual Behavior

Despite uploading documents and using # in the query (e.g., #Collection What is the mission of the Department of Biomedical Informatics of Stony Brook University?), the system ignores the uploaded documents and replies with a generic, internet-based response, indicating that it didn’t access the RAG content at all.

Steps to Reproduce

Install Open WebUI v0.6.9 and Ollama v0.6.8 via Docker.
Upload several documents into a collection within Open WebUI.
Use a direct RAG-enabled prompt, such as:

What is the mission of the Department of Biomedical Informatics of Stony Brook University?

Observe that the model does not reference the documents and gives a general answer.

Logs & Screenshots

N/A — no error messages shown, just irrelevant output.

Additional Information

I verified that the content I’m asking about is present in the uploaded files. I also confirmed that # was used in each prompt, which is supposed to activate retrieval from the collection. It appears that Open WebUI is silently failing to perform document retrieval (RAG), or possibly not attaching the uploaded document context to the model input.

Originally created by @tdiprima on GitHub (May 13, 2025). ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v0.6.9 ### Ollama Version (if applicable) 0.6.8 ### Operating System macOS Sequoia 15.4.1 ### Browser (if applicable) Firefox Developer 139.0b7 ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have listed steps to reproduce the bug in detail. ### Expected Behavior When uploading documents to a collection and querying using the collection prefixed with `#`, Open WebUI should retrieve relevant content from those documents using RAG. ### Actual Behavior Despite uploading documents and using # in the query (e.g., `#Collection What is the mission of the Department of Biomedical Informatics of Stony Brook University?`), the system ignores the uploaded documents and replies with a generic, internet-based response, indicating that it didn’t access the RAG content at all. ### Steps to Reproduce 1. Install Open WebUI v0.6.9 and Ollama v0.6.8 via Docker. 2. Upload several documents into a collection within Open WebUI. 3. Use a direct RAG-enabled prompt, such as: # What is the mission of the Department of Biomedical Informatics of Stony Brook University? 4. Observe that the model does not reference the documents and gives a general answer. ### Logs & Screenshots N/A — no error messages shown, just irrelevant output. ### Additional Information I verified that the content I’m asking about is present in the uploaded files. I also confirmed that `#` was used in each prompt, which is supposed to activate retrieval from the collection. **It appears that Open WebUI is silently failing to perform document retrieval (RAG), or possibly not attaching the uploaded document context to the model input.**

GiteaMirror added the bug label 2025-11-11 16:13:33 -06:00

GiteaMirror closed this issue

2025-11-11 16:13:34 -06:00

GiteaMirror referenced this issue

2026-04-19 20:26:42 -05:00

[GH-ISSUE #5163] error from daemon in stream: Error grabbing logs: invalid character '\x00' looking for beginning of value #13879

GiteaMirror referenced this issue

2026-04-25 03:49:51 -05:00

[GH-ISSUE #5163] error from daemon in stream: Error grabbing logs: invalid character '\x00' looking for beginning of value #29407

GiteaMirror referenced this issue

2026-05-05 13:38:56 -05:00

[GH-ISSUE #5163] error from daemon in stream: Error grabbing logs: invalid character '\x00' looking for beginning of value #52545