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issue: Hangs on startup after update to 0.6.9 #5162

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opened 2025-11-11 16:13:33 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2025-11-11 16:13:33 -06:00
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Originally created by @zigydk on GitHub (May 13, 2025).

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Pip Install

Open WebUI Version

0.6.9

Ollama Version (if applicable)

No response

Operating System

Windows 11

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have listed steps to reproduce the bug in detail.

Expected Behavior

Updating using "pip install --upgrade open-webui"
and starting using: "open-webui serve" should start the server.

Actual Behavior

After running "pip install --upgrade open-webui" my installation can no longer start. It just hangs.
I upgraded from 0.6.8 to 0.6.9

I have set the GLOBAL_LOG_LEVEL="DEBUG" to get more output. And the last line in the console is:

2025-05-13 16:48:04.914 | DEBUG | open_webui.socket.main:periodic_usage_pool_cleanup:111 - Running periodic_usage_pool_cleanup - {}

And then nothing.

I don't know how to proceed from there. Anyone got a clue?

Steps to Reproduce

I don't know if any one else can reproduce this?

Logs & Screenshots

2025-05-13 16:48:04.914 | DEBUG | open_webui.socket.main:periodic_usage_pool_cleanup:111 - Running periodic_usage_pool_cleanup - {}

Then hang

Additional Information

I have never put up a bug report before. If I am doing it wrong feel free to say, or to delete my post.

Originally created by @zigydk on GitHub (May 13, 2025). ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Pip Install ### Open WebUI Version 0.6.9 ### Ollama Version (if applicable) _No response_ ### Operating System Windows 11 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have listed steps to reproduce the bug in detail. ### Expected Behavior Updating using "pip install --upgrade open-webui" and starting using: "open-webui serve" should start the server. ### Actual Behavior After running "pip install --upgrade open-webui" my installation can no longer start. It just hangs. I upgraded from 0.6.8 to 0.6.9 I have set the GLOBAL_LOG_LEVEL="DEBUG" to get more output. And the last line in the console is: 2025-05-13 16:48:04.914 | DEBUG | open_webui.socket.main:periodic_usage_pool_cleanup:111 - Running periodic_usage_pool_cleanup - {} And then nothing. I don't know how to proceed from there. Anyone got a clue? ### Steps to Reproduce I don't know if any one else can reproduce this? ### Logs & Screenshots 2025-05-13 16:48:04.914 | DEBUG | open_webui.socket.main:periodic_usage_pool_cleanup:111 - Running periodic_usage_pool_cleanup - {} Then hang ### Additional Information I have never put up a bug report before. If I am doing it wrong feel free to say, or to delete my post.
GiteaMirror added the bug label 2025-11-11 16:13:33 -06:00
GiteaMirror commented 2025-11-11 16:13:33 -06:00
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@Classic298 commented on GitHub (May 13, 2025):

did you delete browser cache and cookies and local storage?

@Classic298 commented on GitHub (May 13, 2025): did you delete browser cache and cookies and local storage?
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Reference: github-starred/open-webui#5162
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