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[GH-ISSUE #1146] upload document error #51025

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opened 2026-05-05 11:46:37 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-05-05 11:46:37 -05:00
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Originally created by @bigbenz8 on GitHub (Mar 13, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/1146

Bug Report

Description

when I upload a .pdf file, after some seconds ... an error show : Something went wrong :/\ncannot reshape array of size 22356 into shape (207,216,newaxis)

Bug Summary:
image

Environment

  • Operating System: [Ubuntu 22.04 (win10 - wsl2 )]
Originally created by @bigbenz8 on GitHub (Mar 13, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/1146 # Bug Report ## Description when I upload a .pdf file, after some seconds ... an error show : Something went wrong :/\ncannot reshape array of size 22356 into shape (207,216,newaxis) **Bug Summary:** ![image](https://github.com/open-webui/open-webui/assets/8120813/bc861e9a-e91e-4256-aeaf-dae4fb4b0261) ## Environment - **Operating System:** [Ubuntu 22.04 (win10 - wsl2 )]
GiteaMirror commented 2026-05-05 11:46:41 -05:00
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@tjbck commented on GitHub (Mar 13, 2024):

Related: https://github.com/open-webui/open-webui/discussions/1095

Try turning off the OCR feature from document settings!

<!-- gh-comment-id:1993407770 --> @tjbck commented on GitHub (Mar 13, 2024): Related: https://github.com/open-webui/open-webui/discussions/1095 Try turning off the OCR feature from document settings!
GiteaMirror commented 2026-05-05 11:46:41 -05:00
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@bigbenz8 commented on GitHub (Mar 13, 2024):

Related: #1095

Try turning off the OCR feature from document settings!

Thank you. However, I can't seem to find a way to turn off the OCR feature in Document Settings, can you guide me?
image

<!-- gh-comment-id:1993712324 --> @bigbenz8 commented on GitHub (Mar 13, 2024): > Related: #1095 > > Try turning off the OCR feature from document settings! Thank you. However, I can't seem to find a way to turn off the OCR feature in Document Settings, can you guide me? ![image](https://github.com/open-webui/open-webui/assets/8120813/54033321-f555-4a11-94ab-5733f431cff2)
GiteaMirror commented 2026-05-05 11:46:43 -05:00
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@justinh-rahb commented on GitHub (Mar 13, 2024):

You're running an out of date version, would suggest updating, there's fixes to bugs relating to RAG.

<!-- gh-comment-id:1994170943 --> @justinh-rahb commented on GitHub (Mar 13, 2024): You're running an out of date version, would suggest updating, there's fixes to bugs relating to RAG.
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Reference: github-starred/open-webui#51025
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