[GH-ISSUE #1026] Locked out password #50969

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opened 2026-05-05 11:40:16 -05:00 by GiteaMirror · 0 comments
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Originally created by @MikeyBeez on GitHub (Mar 4, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/1026

Bug Report

Description

When I try to log in it shows my user name but asks for my password. Then it says it wants my email. Then it says the password is invalid. Can I delete my user or email address and start over? I deleted the container, but that didn't help.

Bug Summary:
[Provide a brief but clear summary of the bug]

Steps to Reproduce:
[Outline the steps to reproduce the bug. Be as detailed as possible.]

Expected Behavior:
[Describe what you expected to happen.]

Actual Behavior:
[Describe what actually happened.]

Environment

  • Operating System: [e.g., Windows 10, macOS Big Sur, Ubuntu 20.04]
  • Browser (if applicable): [e.g., Chrome 100.0, Firefox 98.0]

Reproduction Details

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I have reviewed the troubleshooting.md document.
  • I have included the browser console logs.
  • I have included the Docker container logs.

Logs and Screenshots

Browser Console Logs:
[Include relevant browser console logs, if applicable]

Docker Container Logs:
[Include relevant Docker container logs, if applicable]

Screenshots (if applicable):
[Attach any relevant screenshots to help illustrate the issue]

Installation Method

[Describe the method you used to install the project, e.g., manual installation, Docker, package manager, etc.]

Additional Information

[Include any additional details that may help in understanding and reproducing the issue. This could include specific configurations, error messages, or anything else relevant to the bug.]

Note

If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!

Originally created by @MikeyBeez on GitHub (Mar 4, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/1026 # Bug Report ## Description When I try to log in it shows my user name but asks for my password. Then it says it wants my email. Then it says the password is invalid. Can I delete my user or email address and start over? I deleted the container, but that didn't help. **Bug Summary:** [Provide a brief but clear summary of the bug] **Steps to Reproduce:** [Outline the steps to reproduce the bug. Be as detailed as possible.] **Expected Behavior:** [Describe what you expected to happen.] **Actual Behavior:** [Describe what actually happened.] ## Environment - **Operating System:** [e.g., Windows 10, macOS Big Sur, Ubuntu 20.04] - **Browser (if applicable):** [e.g., Chrome 100.0, Firefox 98.0] ## Reproduction Details **Confirmation:** - [ ] I have read and followed all the instructions provided in the README.md. - [ ] I have reviewed the troubleshooting.md document. - [ ] I have included the browser console logs. - [ ] I have included the Docker container logs. ## Logs and Screenshots **Browser Console Logs:** [Include relevant browser console logs, if applicable] **Docker Container Logs:** [Include relevant Docker container logs, if applicable] **Screenshots (if applicable):** [Attach any relevant screenshots to help illustrate the issue] ## Installation Method [Describe the method you used to install the project, e.g., manual installation, Docker, package manager, etc.] ## Additional Information [Include any additional details that may help in understanding and reproducing the issue. This could include specific configurations, error messages, or anything else relevant to the bug.] ## Note If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!
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Reference: github-starred/open-webui#50969