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issue: Freezing Users tab inside Admin Panel #5069

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opened 2025-11-11 16:11:21 -06:00 by GiteaMirror · 4 comments
GiteaMirror commented 2025-11-11 16:11:21 -06:00
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Originally created by @WolfSc84 on GitHub (May 6, 2025).

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

0.6.6

Ollama Version (if applicable)

No response

Operating System

Linux

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have listed steps to reproduce the bug in detail.

Expected Behavior

Show the users and group
Enable user and group administration

Actual Behavior

The admin panel freeze the application when you open Users Tabs
Doesn't show user and groups. The interface freeze and stop working

Steps to Reproduce

  1. Open WebUI
  2. Open Admin Panel
  3. Open Users Tab

Logs & Screenshots

Image

Additional Information

No response

Originally created by @WolfSc84 on GitHub (May 6, 2025). ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version 0.6.6 ### Ollama Version (if applicable) _No response_ ### Operating System Linux ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have listed steps to reproduce the bug in detail. ### Expected Behavior Show the users and group Enable user and group administration ### Actual Behavior The admin panel freeze the application when you open Users Tabs Doesn't show user and groups. The interface freeze and stop working ### Steps to Reproduce 1. Open WebUI 2. Open Admin Panel 3. Open Users Tab ### Logs & Screenshots ![Image](https://github.com/user-attachments/assets/49aaf535-1ac7-4ce6-ac2a-42dfc8c851c0) ### Additional Information _No response_
GiteaMirror added the bug label 2025-11-11 16:11:21 -06:00
GiteaMirror commented 2025-11-11 16:11:22 -06:00
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@Ithanil commented on GitHub (May 6, 2025):

I encountered the same immediately after upgrading, but it was fixed by a manual page reload (which, unfortunately, is required after most upgrades).

@Ithanil commented on GitHub (May 6, 2025): I encountered the same immediately after upgrading, but it was fixed by a manual page reload (which, unfortunately, is required after most upgrades).
GiteaMirror commented 2025-11-11 16:11:22 -06:00
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@Classic298 commented on GitHub (May 6, 2025):

ah, cache issue?

@Classic298 commented on GitHub (May 6, 2025): ah, cache issue?
GiteaMirror commented 2025-11-11 16:11:22 -06:00
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@Ithanil commented on GitHub (May 6, 2025):

Yeah, unfortunately https://github.com/open-webui/open-webui/pull/12461 didn't make it into main.

@Ithanil commented on GitHub (May 6, 2025): Yeah, unfortunately https://github.com/open-webui/open-webui/pull/12461 didn't make it into main.
GiteaMirror commented 2025-11-11 16:11:23 -06:00
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@Classic298 commented on GitHub (May 6, 2025):

only workaround to prevent cache issues is to set some adequate caching headers on the webserver reverse proxy

@Classic298 commented on GitHub (May 6, 2025): only workaround to prevent cache issues is to set some adequate caching headers on the webserver reverse proxy
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Reference: github-starred/open-webui#5069