📱 "Capture" button not working on Android 14 + One UI 6.1 (Docker image) — works fine on desktop #5010

New Issue

2025-11-11T16:09:42-06:00

GiteaMirror commented

2025-11-11 16:09:42 -06:00

Originally created by @St1ngAving on GitHub (May 1, 2025).

Check Existing Issues

I have searched the existing issues and discussions.
I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

0.6.5

Ollama Version (if applicable)

0.6.6

Operating System

Windows 11, Android 14 (One UI 6.1)

Browser (if applicable)

Opera GX, Chrome

Confirmation

I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have listed steps to reproduce the bug in detail.

Expected Behavior

Tapping the "Capture" button on a mobile device (Android 14, One UI 6.1) should prompt for camera access and allow photo capture, just like it does on desktop browsers.

Actual Behavior

When tapping the "Capture" button on a Samsung smartphone running Android 14 + One UI 6.1:

No camera prompt appears
No image capture dialog opens
No errors are displayed
The button visually responds to touch but does nothing

Meanwhile, the same button works as expected on desktop browsers.

Steps to Reproduce

Deploy Open WebUI v0.6.5 using Docker
Access the WebUI on a mobile browser using Android 14 + One UI 6.1
Tap the "Capture" button
Observe: nothing happens

Logs & Screenshots

❌ No visible frontend or backend errors in logs
✅ Stable mobile internet connection
✅ Other sites using the phone camera work as expected

📸 Video/Media:

✅ Desktop:

https://github.com/user-attachments/assets/6d79039a-c0f6-48cb-b320-9c23dadf5306

❌ Android 14 + One UI 6.1:

https://github.com/user-attachments/assets/f850e54c-8d5e-4ef2-afbd-6b1d51abb83d

Additional Information

Issue is isolated to the "Capture" button on mobile
Mobile browser permissions are correctly set
Appears to be a platform/browser compatibility issue with camera access APIs

Originally created by @St1ngAving on GitHub (May 1, 2025). ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version 0.6.5 ### Ollama Version (if applicable) 0.6.6 ### Operating System Windows 11, Android 14 (One UI 6.1) ### Browser (if applicable) Opera GX, Chrome ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have listed steps to reproduce the bug in detail. ### Expected Behavior Tapping the **"Capture"** button on a mobile device (Android 14, One UI 6.1) should prompt for camera access and allow photo capture, just like it does on desktop browsers. ### Actual Behavior When tapping the **"Capture"** button on a Samsung smartphone running Android 14 + One UI 6.1: - No camera prompt appears - No image capture dialog opens - No errors are displayed - The button visually responds to touch but does nothing Meanwhile, the same button works as expected on desktop browsers. ### Steps to Reproduce 1. Deploy **Open WebUI v0.6.5** using Docker 2. Access the WebUI on a mobile browser using **Android 14** + **One UI 6.1** 3. Tap the **"Capture"** button 4. Observe: nothing happens ### Logs & Screenshots - ❌ No visible frontend or backend errors in logs - ✅ Stable mobile internet connection - ✅ Other sites using the phone camera work as expected **📸 Video/Media:** - ✅ Desktop: https://github.com/user-attachments/assets/6d79039a-c0f6-48cb-b320-9c23dadf5306 - ❌ Android 14 + One UI 6.1: https://github.com/user-attachments/assets/f850e54c-8d5e-4ef2-afbd-6b1d51abb83d ### Additional Information - Issue is isolated to the "Capture" button on mobile - Mobile browser permissions are correctly set - Appears to be a platform/browser compatibility issue with camera access APIs

GiteaMirror added the bug label 2025-11-11 16:09:42 -06:00

GiteaMirror closed this issue