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issue: Redis/OpenWebUI shows users online consistently #4770

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opened 2025-11-11 16:02:49 -06:00 by GiteaMirror · 0 comments
GiteaMirror commented 2025-11-11 16:02:49 -06:00
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Originally created by @frenzybiscuit on GitHub (Apr 9, 2025).

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

0.6.2

Ollama Version (if applicable)

No response

Operating System

Debian 12

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have listed steps to reproduce the bug in detail.

Expected Behavior

Since adding reds to OpenWebUI I have consistently had OpenWebUI say there are users online, even hours later when there are no users online.

Point: I took down my instance for a couple days, spun it back up and it said there were four users online instantly.

Well, this happened also after enabling web sockets.

      - ENABLE_WEBSOCKET_SUPPORT=true
      - WEBSOCKET_MANAGER=redis
      - WEBSOCKET_REDIS_RUL=redis://redis:6379/0
      - REDIS_URL=redis://redis:6379/0

Actual Behavior

.

Steps to Reproduce

.

Logs & Screenshots

No errors that I can find in logs.

Additional Information

.

Originally created by @frenzybiscuit on GitHub (Apr 9, 2025). ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version 0.6.2 ### Ollama Version (if applicable) _No response_ ### Operating System Debian 12 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have listed steps to reproduce the bug in detail. ### Expected Behavior Since adding reds to OpenWebUI I have consistently had OpenWebUI say there are users online, even hours later when there are no users online. Point: I took down my instance for a couple days, spun it back up and it said there were four users online instantly. Well, this happened also after enabling web sockets. ``` - ENABLE_WEBSOCKET_SUPPORT=true - WEBSOCKET_MANAGER=redis - WEBSOCKET_REDIS_RUL=redis://redis:6379/0 - REDIS_URL=redis://redis:6379/0 ``` ### Actual Behavior . ### Steps to Reproduce . ### Logs & Screenshots No errors that I can find in logs. ### Additional Information .
GiteaMirror added the bug label 2025-11-11 16:02:49 -06:00
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Reference: github-starred/open-webui#4770
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