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issue: pulling latest image does not work #4753

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opened 2025-11-11 16:02:04 -06:00 by GiteaMirror · 3 comments
GiteaMirror commented 2025-11-11 16:02:04 -06:00
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Originally created by @McNickSistoPro on GitHub (Apr 7, 2025).

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v.0.6.2

Ollama Version (if applicable)

No response

Operating System

macOS Sequoia

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have listed steps to reproduce the bug in detail.

Expected Behavior

Updating OWUI to latest version fails (https://docs.openwebui.com/getting-started/updating/)

Reproduced the docker rm, docker pull, and docker run steps on MacOS Sequoia and when I run it, it stops. I've tried on 2 different OS (VM with Linux and MacOS Sequoia). Get's stuck somewhere even after waiting 30 minutes. Check logs to see where it gets stuck.

Actual Behavior

docker run to work properly

Steps to Reproduce

  1. Go to https://docs.openwebui.com/getting-started/updating/
  2. Reproduce the steps to update OWUI without removing volume !
  3. Check docker logs using docker logs -f open-webui

Logs & Screenshots

[root@node172065-env-2782144 ~]# docker logs -f open-webui
Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
Generating WEBUI_SECRET_KEY
Loading WEBUI_SECRET_KEY from .webui_secret_key
/app/backend/open_webui
/app/backend
/app
INFO [alembic.runtime.migration] Context impl SQLiteImpl.
INFO [alembic.runtime.migration] Will assume non-transactional DDL.
INFO [open_webui.env] 'DEFAULT_LOCALE' loaded from the latest database entry
INFO [open_webui.env] 'DEFAULT_PROMPT_SUGGESTIONS' loaded from the latest database entry
WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.

██████╗ ██████╗ ███████╗███╗ ██╗ ██╗ ██╗███████╗██████╗ ██╗ ██╗██╗
██╔═══██╗██╔══██╗██╔════╝████╗ ██║ ██║ ██║██╔════╝██╔══██╗██║ ██║██║
██║ ██║██████╔╝█████╗ ██╔██╗ ██║ ██║ █╗ ██║█████╗ ██████╔╝██║ ██║██║
██║ ██║██╔═══╝ ██╔══╝ ██║╚██╗██║ ██║███╗██║██╔══╝ ██╔══██╗██║ ██║██║
╚██████╔╝██║ ███████╗██║ ╚████║ ╚███╔███╔╝███████╗██████╔╝╚██████╔╝██║
╚═════╝ ╚═╝ ╚══════╝╚═╝ ╚═══╝ ╚══╝╚══╝ ╚══════╝╚═════╝ ╚═════╝ ╚═╝

v0.6.2 - building the best open-source AI user interface.

https://github.com/open-webui/open-webui

Fetching 30 files: 100%|██████████| 30/30 [00:00<00:00, 31386.66it/s]
INFO: Started server process [1]
INFO: Waiting for application startup.
2025-04-07 14:53:18.192 | INFO | open_webui.utils.logger:start_logger:140 - GLOBAL_LOG_LEVEL: INFO - {}

Additional Information

No response

Originally created by @McNickSistoPro on GitHub (Apr 7, 2025). ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v.0.6.2 ### Ollama Version (if applicable) _No response_ ### Operating System macOS Sequoia ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have listed steps to reproduce the bug in detail. ### Expected Behavior Updating OWUI to latest version fails (https://docs.openwebui.com/getting-started/updating/) Reproduced the docker rm, docker pull, and docker run steps on MacOS Sequoia and when I run it, it stops. I've tried on 2 different OS (VM with Linux and MacOS Sequoia). Get's stuck somewhere even after waiting 30 minutes. Check logs to see where it gets stuck. ### Actual Behavior docker run to work properly ### Steps to Reproduce 1. Go to https://docs.openwebui.com/getting-started/updating/ 2. Reproduce the steps to update OWUI **without removing volume !** 3. Check docker logs using docker logs -f open-webui ### Logs & Screenshots [root@node172065-env-2782144 ~]# docker logs -f open-webui Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Generating WEBUI_SECRET_KEY Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. INFO [open_webui.env] 'DEFAULT_LOCALE' loaded from the latest database entry INFO [open_webui.env] 'DEFAULT_PROMPT_SUGGESTIONS' loaded from the latest database entry WARNI [open_webui.env] WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS. INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. ██████╗ ██████╗ ███████╗███╗ ██╗ ██╗ ██╗███████╗██████╗ ██╗ ██╗██╗ ██╔═══██╗██╔══██╗██╔════╝████╗ ██║ ██║ ██║██╔════╝██╔══██╗██║ ██║██║ ██║ ██║██████╔╝█████╗ ██╔██╗ ██║ ██║ █╗ ██║█████╗ ██████╔╝██║ ██║██║ ██║ ██║██╔═══╝ ██╔══╝ ██║╚██╗██║ ██║███╗██║██╔══╝ ██╔══██╗██║ ██║██║ ╚██████╔╝██║ ███████╗██║ ╚████║ ╚███╔███╔╝███████╗██████╔╝╚██████╔╝██║ ╚═════╝ ╚═╝ ╚══════╝╚═╝ ╚═══╝ ╚══╝╚══╝ ╚══════╝╚═════╝ ╚═════╝ ╚═╝ v0.6.2 - building the best open-source AI user interface. https://github.com/open-webui/open-webui Fetching 30 files: 100%|██████████| 30/30 [00:00<00:00, 31386.66it/s] INFO: Started server process [1] INFO: Waiting for application startup. 2025-04-07 14:53:18.192 | INFO | open_webui.utils.logger:start_logger:140 - GLOBAL_LOG_LEVEL: INFO - {} ### Additional Information _No response_
GiteaMirror added the bug label 2025-11-11 16:02:04 -06:00
GiteaMirror commented 2025-11-11 16:02:07 -06:00
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@MaxRubby commented on GitHub (Apr 7, 2025):

hello, how did you resolve this, same issue came to me

@MaxRubby commented on GitHub (Apr 7, 2025): hello, how did you resolve this, same issue came to me
GiteaMirror commented 2025-11-11 16:02:08 -06:00
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@McNickSistoPro commented on GitHub (Apr 7, 2025):

@MaxRubby Updating Ollama to latest version

@McNickSistoPro commented on GitHub (Apr 7, 2025): @MaxRubby Updating Ollama to latest version
GiteaMirror commented 2025-11-11 16:02:08 -06:00
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@plannnnnce commented on GitHub (Apr 11, 2025):

Updating Ollama to latest version not work

@plannnnnce commented on GitHub (Apr 11, 2025): Updating Ollama to latest version not work
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Reference: github-starred/open-webui#4753
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