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issue: Web UI hangs when trying to authenticate via LDAP #4682

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opened 2025-11-11 16:00:34 -06:00 by GiteaMirror · 0 comments
GiteaMirror commented 2025-11-11 16:00:34 -06:00
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Originally created by @andresmorago on GitHub (Apr 3, 2025).

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.6.0

Ollama Version (if applicable)

v0.6.2

Operating System

Debian 12

Browser (if applicable)

Firefox 136.0.2

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have listed steps to reproduce the bug in detail.

Expected Behavior

Web interface should let me authenticate via LDAP

Actual Behavior

Web interface hangs after clicking "Authenticate". No visual errors are noticed. On the Firefox inspector i do get errors.

Steps to Reproduce

Im trying to configure Open webUI with our local LDAP server. I have credentials to my LDAP server and have validated them correctly.
Here is my LDAP setup:

Image

Logs & Screenshots

Docker logs:

v0.6.0 - building the best open-source AI user interface.

https://github.com/open-webui/open-webui


Fetching 30 files:   0%|          | 0/30 [00:00<?, ?it/s]
Fetching 30 files: 100%|██████████| 30/30 [00:00<00:00, 141540.07it/s]

INFO:     Started server process [1]

INFO:     Waiting for application startup.

2025-04-02 23:57:36.956 | INFO     | open_webui.utils.logger:start_logger:140 - GLOBAL_LOG_LEVEL: INFO - {}

2025-04-02 23:59:53.167 | INFO     | uvicorn.protocols.http.httptools_impl:send:476 - 172.20.84.114:57256 - "POST /api/v1/auths/ldap HTTP/1.1" 400 - {}

2025-04-03 00:02:26.770 | INFO     | uvicorn.protocols.http.httptools_impl:send:476 - 172.20.84.114:57343 - "POST /api/v1/auths/ldap HTTP/1.1" 400 - {}

Firefox inspector:
Image

Additional Information

No response

Originally created by @andresmorago on GitHub (Apr 3, 2025). ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v0.6.0 ### Ollama Version (if applicable) v0.6.2 ### Operating System Debian 12 ### Browser (if applicable) Firefox 136.0.2 ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have listed steps to reproduce the bug in detail. ### Expected Behavior Web interface should let me authenticate via LDAP ### Actual Behavior Web interface hangs after clicking "Authenticate". No visual errors are noticed. On the Firefox inspector i do get errors. ### Steps to Reproduce Im trying to configure Open webUI with our local LDAP server. I have credentials to my LDAP server and have validated them correctly. Here is my LDAP setup: ![Image](https://github.com/user-attachments/assets/ea023b61-236c-490a-99ae-4de37f9b4cd5) ### Logs & Screenshots Docker logs: ``` v0.6.0 - building the best open-source AI user interface. https://github.com/open-webui/open-webui Fetching 30 files: 0%| | 0/30 [00:00<?, ?it/s] Fetching 30 files: 100%|██████████| 30/30 [00:00<00:00, 141540.07it/s] INFO: Started server process [1] INFO: Waiting for application startup. 2025-04-02 23:57:36.956 | INFO | open_webui.utils.logger:start_logger:140 - GLOBAL_LOG_LEVEL: INFO - {} 2025-04-02 23:59:53.167 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.20.84.114:57256 - "POST /api/v1/auths/ldap HTTP/1.1" 400 - {} 2025-04-03 00:02:26.770 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.20.84.114:57343 - "POST /api/v1/auths/ldap HTTP/1.1" 400 - {} ``` Firefox inspector: ![Image](https://github.com/user-attachments/assets/480788d6-e6ae-42c7-bb64-3dde4f7a290c) ### Additional Information _No response_
GiteaMirror added the bug label 2025-11-11 16:00:34 -06:00
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Reference: github-starred/open-webui#4682
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