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the device is disconnected from the internet, the service starts up normally, but the interface cannot select a model and cannot engage in a dialogue #4419
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Originally created by @hellolinch on GitHub (Mar 14, 2025).
Check Existing Issues
Installation Method
Pip Install
Open WebUI Version
v0.5.20
Ollama Version (if applicable)
v0.5.7
Operating System
windows
Browser (if applicable)
edge
Confirmation
README.md.Expected Behavior
After installing through
conda/pip install open-webui, the service can automatically recognize the Ollama model upon startup and runs normally. After the device is disconnected from the internet, the service starts up normally and should be able to normally obtain the Ollama model for normal conversation.Actual Behavior
After installing through
conda/pip install open-webui, the service can automatically recognize the Ollama model upon startup and runs normally. However, when the device is disconnected from the internet, the service starts up normally, but the interface cannot select a model and cannot engage in a dialogue. It prompts:2025-03-14 08:08:04.880 | INFO | open_webui.routers.openai:get_all_models:379 - get_all_models() - {}
2025-03-14 08:08:10.979 | INFO | open_webui.routers.ollama:get_all_models:300 - get_all_models() - {}
Steps to Reproduce
Logs & Screenshots
2025-03-14 08:08:04.880 | INFO | open_webui.routers.openai:get_all_models:379 - get_all_models() - {}
2025-03-14 08:08:10.979 | INFO | open_webui.routers.ollama:get_all_models:300 - get_all_models() - {}
Additional Information
No response