issue: Tool integration not working for non admin user #4392

New Issue

2025-11-11T15:53:01-06:00

GiteaMirror commented

2025-11-11 15:53:01 -06:00

Originally created by @visagansanthanam-unisys on GitHub (Mar 12, 2025).

Check Existing Issues

I have searched the existing issues and discussions.
I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.5.20

Ollama Version (if applicable)

v0.5.13

Operating System

Ubuntu

Browser (if applicable)

No response

Confirmation

I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have listed steps to reproduce the bug in detail.

Expected Behavior

Tools call should work for both admin and normal users if they have access to the model.

Actual Behavior

the tool call works only when the user is a admin.

with admin access.

without admin access (normal user)

I tried even by providing the group the user is part of with all access including workspace and chat and feature, but still no luck.

Steps to Reproduce

create a tool
enable the tool for a model
as a admin user choose the model and ask a question (it should give correct response)
change the user as normal user and try again the same question in new session
the response would be different and without calling the tool

Logs & Screenshots

Additional Information

No response

Originally created by @visagansanthanam-unisys on GitHub (Mar 12, 2025). ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v0.5.20 ### Ollama Version (if applicable) v0.5.13 ### Operating System Ubuntu ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have listed steps to reproduce the bug in detail. ### Expected Behavior Tools call should work for both admin and normal users if they have access to the model. ### Actual Behavior the tool call works only when the user is a admin. with admin access. ![Image](https://github.com/user-attachments/assets/9fffb18b-3345-4627-b946-487d6b4e44f7) without admin access (normal user) ![Image](https://github.com/user-attachments/assets/81a333f7-902b-4947-9452-4cc2368ba583) I tried even by providing the group the user is part of with all access including workspace and chat and feature, but still no luck. ### Steps to Reproduce - create a tool - enable the tool for a model - as a admin user choose the model and ask a question (it should give correct response) - change the user as normal user and try again the same question in new session - the response would be different and without calling the tool ### Logs & Screenshots ![Image](https://github.com/user-attachments/assets/6292cea8-f5f8-4a4a-96a0-84c1e4507da1) ![Image](https://github.com/user-attachments/assets/c9153e3c-4d8c-4e26-acaf-f48a39918e2b) ### Additional Information _No response_

GiteaMirror added the bug label 2025-11-11 15:53:01 -06:00

GiteaMirror closed this issue

2025-11-11 15:53:01 -06:00

GiteaMirror referenced this issue

2025-11-11 17:49:47 -06:00

[PR #4392] [CLOSED] Return meaningful errors when an undefined model is selected #8277

GiteaMirror referenced this issue

2026-04-20 03:32:44 -05:00

[PR #4392] [CLOSED] Return meaningful errors when an undefined model is selected #21481

GiteaMirror referenced this issue

2026-04-25 10:44:07 -05:00

[PR #4392] [CLOSED] Return meaningful errors when an undefined model is selected #37111