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issue: Why request /api/chat/completions is always in pending status until ends up with timeout error ? #4297

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opened 2025-11-11 15:51:00 -06:00 by GiteaMirror · 0 comments
GiteaMirror commented 2025-11-11 15:51:00 -06:00
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Originally created by @stricklandye on GitHub (Mar 7, 2025).

Check Existing Issues

  • I have searched the existing issues and discussions.

Installation Method

Docker

Open WebUI Version

v0.5.16

Ollama Version (if applicable)

I use SGlang, not ollama

Operating System

Ubutu 24.04

Browser (if applicable)

Chrome

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have checked the browser console logs.
  • I have checked the Docker container logs.
  • I have listed steps to reproduce the bug in detail.

Expected Behavior

Hope someone could give any advice how to solve this problem

Actual Behavior

Hi there. I have typed a prompt but openwebui was blocked in /api/chat/completions request and then it was over after 1 min because of time out error . Why ?

Steps to Reproduce

pressing F12 to open chrome Developer tool and write you prompt

Logs & Screenshots

Image

Additional Information

No response

Originally created by @stricklandye on GitHub (Mar 7, 2025). ### Check Existing Issues - [x] I have searched the existing issues and discussions. ### Installation Method Docker ### Open WebUI Version v0.5.16 ### Ollama Version (if applicable) I use SGlang, not ollama ### Operating System Ubutu 24.04 ### Browser (if applicable) Chrome ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have checked the browser console logs. - [x] I have checked the Docker container logs. - [x] I have listed steps to reproduce the bug in detail. ### Expected Behavior Hope someone could give any advice how to solve this problem ### Actual Behavior Hi there. I have typed a prompt but openwebui was blocked in `/api/chat/completions` request and then it was over after 1 min because of time out error . Why ? ### Steps to Reproduce pressing F12 to open chrome Developer tool and write you prompt ### Logs & Screenshots ![Image](https://github.com/user-attachments/assets/d58e78fe-5774-4826-a52b-e27566ab633e) ### Additional Information _No response_
GiteaMirror added the bug label 2025-11-11 15:51:00 -06:00
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Reference: github-starred/open-webui#4297
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