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issue: pip pcakage hashs do not match #4266

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opened 2025-11-11 15:49:59 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2025-11-11 15:49:59 -06:00
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Originally created by @digitalpipelines on GitHub (Mar 5, 2025).

Check Existing Issues

  • I have searched the existing issues and discussions.

Installation Method

Pip Install

Open WebUI Version

current

Ollama Version (if applicable)

No response

Operating System

macOS

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have checked the browser console logs.
  • I have checked the Docker container logs.
  • I have listed steps to reproduce the bug in detail.

Expected Behavior

pip install open-webui should install properly

Actual Behavior

pip install open-webui produces the following error

ERROR: THESE PACKAGES DO NOT MATCH THE HASHES FROM THE REQUIREMENTS FILE. If you have updated the package versions, please update the hashes. Otherwise, examine the package contents carefully; someone may have tampered with them.
unknown package:
Expected sha256 d99a32e9b633dbd874183998a7ca5597c76dea433c6fe0dc1419cfcd94185b69
Got ec6f80bd0394e92d4c4b8c283f2a2a3a8fea5a8f53d9a602647f73968455f827

Steps to Reproduce

create a virtual env that uses Python 3.11 as suggested
run pip install open-webui

Logs & Screenshots

ERROR: THESE PACKAGES DO NOT MATCH THE HASHES FROM THE REQUIREMENTS FILE. If you have updated the package versions, please update the hashes. Otherwise, examine the package contents carefully; someone may have tampered with them.
unknown package:
Expected sha256 d99a32e9b633dbd874183998a7ca5597c76dea433c6fe0dc1419cfcd94185b69
Got ec6f80bd0394e92d4c4b8c283f2a2a3a8fea5a8f53d9a602647f73968455f827

Additional Information

No response

Originally created by @digitalpipelines on GitHub (Mar 5, 2025). ### Check Existing Issues - [x] I have searched the existing issues and discussions. ### Installation Method Pip Install ### Open WebUI Version current ### Ollama Version (if applicable) _No response_ ### Operating System macOS ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have checked the browser console logs. - [x] I have checked the Docker container logs. - [x] I have listed steps to reproduce the bug in detail. ### Expected Behavior pip install open-webui should install properly ### Actual Behavior `pip install open-webui ` produces the following error ERROR: THESE PACKAGES DO NOT MATCH THE HASHES FROM THE REQUIREMENTS FILE. If you have updated the package versions, please update the hashes. Otherwise, examine the package contents carefully; someone may have tampered with them. unknown package: Expected sha256 d99a32e9b633dbd874183998a7ca5597c76dea433c6fe0dc1419cfcd94185b69 Got ec6f80bd0394e92d4c4b8c283f2a2a3a8fea5a8f53d9a602647f73968455f827 ### Steps to Reproduce create a virtual env that uses Python 3.11 as suggested run `pip install open-webui` ### Logs & Screenshots ERROR: THESE PACKAGES DO NOT MATCH THE HASHES FROM THE REQUIREMENTS FILE. If you have updated the package versions, please update the hashes. Otherwise, examine the package contents carefully; someone may have tampered with them. unknown package: Expected sha256 d99a32e9b633dbd874183998a7ca5597c76dea433c6fe0dc1419cfcd94185b69 Got ec6f80bd0394e92d4c4b8c283f2a2a3a8fea5a8f53d9a602647f73968455f827 ### Additional Information _No response_
GiteaMirror added the bug label 2025-11-11 15:49:59 -06:00
GiteaMirror commented 2025-11-11 15:50:00 -06:00
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@Classic298 commented on GitHub (Mar 5, 2025):

Can't reproduce.

The error you're experiencing isn't related to OpenWebUI but rather a package integrity issue during installation.
The hash mismatch error indicates that a downloaded package doesn't match the expected hash in the requirements file (possibly corrupted?).
Please try some basic troubleshooting such as pip cache purge, creating a clean venv and trying from there and retrying the installation.

@Classic298 commented on GitHub (Mar 5, 2025): Can't reproduce. The error you're experiencing isn't related to OpenWebUI but rather a package integrity issue during installation. The hash mismatch error indicates that a downloaded package doesn't match the expected hash in the requirements file (possibly corrupted?). Please try some basic troubleshooting such as pip cache purge, creating a clean venv and trying from there and retrying the installation.
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Reference: github-starred/open-webui#4266
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