Note to first-time contributors: Please open a discussion post in Discussions and describe your changes before submitting a pull request.
Before submitting, make sure you've checked the following:
Target branch: Please verify that the pull request targets the dev branch.
Description: Provide a concise description of the changes made in this pull request.
Changelog: Ensure a changelog entry following the format of Keep a Changelog is added at the bottom of the PR description.
Documentation: Have you updated relevant documentation Open WebUI Docs, or other documentation sources?
Dependencies: Are there any new dependencies? Have you updated the dependency versions in the documentation?
Testing: Have you written and run sufficient tests to validate the changes?
Code review: Have you performed a self-review of your code, addressing any coding standard issues and ensuring adherence to the project's coding standards?
Prefix: To clearly categorize this pull request, prefix the pull request title using one of the following:
BREAKING CHANGE: Significant changes that may affect compatibility
build: Changes that affect the build system or external dependencies
ci: Changes to our continuous integration processes or workflows
chore: Refactor, cleanup, or other non-functional code changes
docs: Documentation update or addition
feat: Introduces a new feature or enhancement to the codebase
fix: Bug fix or error correction
i18n: Internationalization or localization changes
perf: Performance improvement
refactor: Code restructuring for better maintainability, readability, or scalability
style: Changes that do not affect the meaning of the code (white space, formatting, missing semi-colons, etc.)
test: Adding missing tests or correcting existing tests
WIP: Work in progress, a temporary label for incomplete or ongoing work
Changelog Entry
Description
the application hangs entirely when the webhook endpoint doesn't accept connections or is unreachable when a new user registers. In deployments of 5000+ users this can be quite the issue. This timeout ensures that it at least recovers without a restart of the worker/container.
This fixes: https://github.com/open-webui/open-webui/discussions/14504 in most cases.
By submitting this pull request, I confirm that I have read and fully agree to the Contributor License Agreement (CLA), and I am providing my contributions under its terms.
🔄 This issue represents a GitHub Pull Request. It cannot be merged through Gitea due to API limitations.
## 📋 Pull Request Information
**Original PR:** https://github.com/open-webui/open-webui/pull/16737
**Author:** [@biebiep](https://github.com/biebiep)
**Created:** 8/19/2025
**Status:** ❌ Closed
**Base:** `dev` ← **Head:** `sane_webhook_timeout`
---
### 📝 Commits (3)
- [`b92beec`](https://github.com/open-webui/open-webui/commit/b92beec2ba4ccd3a6ac0ee0078e06f37fcc44087) Sane timeout when webhook is unavailable
- [`f796712`](https://github.com/open-webui/open-webui/commit/f7967129653e665ef75513b46c9cd775a7e2f8c4) added persistent config variable under WEBHOOK_URL_TIMEOUT
- [`883ec19`](https://github.com/open-webui/open-webui/commit/883ec1916f7fc811941286837178f028150cd532) Merge branch 'dev' into sane_webhook_timeout
### 📊 Changes
**2 files changed** (+9 additions, -3 deletions)
<details>
<summary>View changed files</summary>
📝 `backend/open_webui/config.py` (+4 -0)
📝 `backend/open_webui/utils/webhook.py` (+5 -3)
</details>
### 📄 Description
# Pull Request Checklist
### Note to first-time contributors: Please open a discussion post in [Discussions](https://github.com/open-webui/open-webui/discussions) and describe your changes before submitting a pull request.
**Before submitting, make sure you've checked the following:**
- [X] **Target branch:** Please verify that the pull request targets the `dev` branch.
- [X] **Description:** Provide a concise description of the changes made in this pull request.
- [ ] **Changelog:** Ensure a changelog entry following the format of [Keep a Changelog](https://keepachangelog.com/) is added at the bottom of the PR description.
- [ ] **Documentation:** Have you updated relevant documentation [Open WebUI Docs](https://github.com/open-webui/docs), or other documentation sources?
- [X] **Dependencies:** Are there any new dependencies? Have you updated the dependency versions in the documentation?
- [X] **Testing:** Have you written and run sufficient tests to validate the changes?
- [X] **Code review:** Have you performed a self-review of your code, addressing any coding standard issues and ensuring adherence to the project's coding standards?
- [X] **Prefix:** To clearly categorize this pull request, prefix the pull request title using one of the following:
- **BREAKING CHANGE**: Significant changes that may affect compatibility
- **build**: Changes that affect the build system or external dependencies
- **ci**: Changes to our continuous integration processes or workflows
- **chore**: Refactor, cleanup, or other non-functional code changes
- **docs**: Documentation update or addition
- **feat**: Introduces a new feature or enhancement to the codebase
- **fix**: Bug fix or error correction
- **i18n**: Internationalization or localization changes
- **perf**: Performance improvement
- **refactor**: Code restructuring for better maintainability, readability, or scalability
- **style**: Changes that do not affect the meaning of the code (white space, formatting, missing semi-colons, etc.)
- **test**: Adding missing tests or correcting existing tests
- **WIP**: Work in progress, a temporary label for incomplete or ongoing work
# Changelog Entry
### Description
the application hangs entirely when the webhook endpoint doesn't accept connections or is unreachable when a new user registers. In deployments of 5000+ users this can be quite the issue. This timeout ensures that it at least recovers without a restart of the worker/container.
This fixes: https://github.com/open-webui/open-webui/discussions/14504 in most cases.
### Fixed
https://github.com/open-webui/open-webui/discussions/14504 by adding a sane timeout of 30 seconds.
### Contributor License Agreement
By submitting this pull request, I confirm that I have read and fully agree to the [Contributor License Agreement (CLA)](/CONTRIBUTOR_LICENSE_AGREEMENT), and I am providing my contributions under its terms.
---
<sub>🔄 This issue represents a GitHub Pull Request. It cannot be merged through Gitea due to API limitations.</sub>
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📋 Pull Request Information
Original PR: https://github.com/open-webui/open-webui/pull/16737
Author: @biebiep
Created: 8/19/2025
Status: ❌ Closed
Base:
dev← Head:sane_webhook_timeout📝 Commits (3)
b92beecSane timeout when webhook is unavailablef796712added persistent config variable under WEBHOOK_URL_TIMEOUT883ec19Merge branch 'dev' into sane_webhook_timeout📊 Changes
2 files changed (+9 additions, -3 deletions)
View changed files
📝
backend/open_webui/config.py(+4 -0)📝
backend/open_webui/utils/webhook.py(+5 -3)📄 Description
Pull Request Checklist
Note to first-time contributors: Please open a discussion post in Discussions and describe your changes before submitting a pull request.
Before submitting, make sure you've checked the following:
devbranch.Changelog Entry
Description
the application hangs entirely when the webhook endpoint doesn't accept connections or is unreachable when a new user registers. In deployments of 5000+ users this can be quite the issue. This timeout ensures that it at least recovers without a restart of the worker/container.
This fixes: https://github.com/open-webui/open-webui/discussions/14504 in most cases.
Fixed
https://github.com/open-webui/open-webui/discussions/14504 by adding a sane timeout of 30 seconds.
Contributor License Agreement
By submitting this pull request, I confirm that I have read and fully agree to the Contributor License Agreement (CLA), and I am providing my contributions under its terms.
🔄 This issue represents a GitHub Pull Request. It cannot be merged through Gitea due to API limitations.