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Can't access website on iOS after updating to v0.5.14 #3944

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opened 2025-11-11 15:42:57 -06:00 by GiteaMirror · 4 comments
GiteaMirror commented 2025-11-11 15:42:57 -06:00
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Originally created by @samumla on GitHub (Feb 18, 2025).

Bug Report

Installation Method

Docker Compose

Environment

  • Open WebUI Version: v0.5.14
  • Operating System: Ubuntu 24.04
  • Browser (if applicable): Safari/Chrome on iOS 16.4

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I am on the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.

Expected Behavior:

Be able to show the website

Actual Behavior:

Constantly reload and lead to this error

Image

Additional Information

It works normally on Desktop Browser

Originally created by @samumla on GitHub (Feb 18, 2025). # Bug Report ## Installation Method Docker Compose ## Environment - **Open WebUI Version:** v0.5.14 - **Operating System:** Ubuntu 24.04 - **Browser (if applicable):** Safari/Chrome on iOS 16.4 **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below. ## Expected Behavior: Be able to show the website ## Actual Behavior: Constantly reload and lead to this error ![Image](https://github.com/user-attachments/assets/66e020f6-f491-439d-af51-8ddeeb55142f) ## Additional Information It works normally on Desktop Browser
GiteaMirror commented 2025-11-11 15:42:58 -06:00
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@FriedScholvinck commented on GitHub (Feb 18, 2025):

Had the same issue and it works by clearing my cache or cookies. Not sure what a permanent solution would be, but with the new versions it seems to work fine.

@FriedScholvinck commented on GitHub (Feb 18, 2025): Had the same issue and it works by clearing my cache or cookies. Not sure what a permanent solution would be, but with the new versions it seems to work fine.
GiteaMirror commented 2025-11-11 15:42:58 -06:00
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@samumla commented on GitHub (Feb 18, 2025):

Had the same issue and it works by clearing my cache or cookies. Not sure what a permanent solution would be, but with the new versions it seems to work fine.

I tried to use in incognito mode, still have the same issue.

@samumla commented on GitHub (Feb 18, 2025): > Had the same issue and it works by clearing my cache or cookies. Not sure what a permanent solution would be, but with the new versions it seems to work fine. I tried to use in incognito mode, still have the same issue.
GiteaMirror commented 2025-11-11 15:42:59 -06:00
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@samumla commented on GitHub (Feb 18, 2025):

https://stackoverflow.com/questions/76127296/debugging-a-ios-safari-crash-a-problem-repeatedly-occurred

I guess this is the issue, after new change on FE, it cause this issue

@samumla commented on GitHub (Feb 18, 2025): https://stackoverflow.com/questions/76127296/debugging-a-ios-safari-crash-a-problem-repeatedly-occurred I guess this is the issue, after new change on FE, it cause this issue
GiteaMirror commented 2025-11-11 15:42:59 -06:00
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@zeus123456 commented on GitHub (Feb 18, 2025):

I'm not able to use call mode on iphone, tried clearing safari cache and tried chrome :(.

@zeus123456 commented on GitHub (Feb 18, 2025): I'm not able to use call mode on iphone, tried clearing safari cache and tried chrome :(.
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Reference: github-starred/open-webui#3944
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