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[GH-ISSUE #23471] issue: Gemma4 requires a newer version of Ollama #35522

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opened 2026-04-25 09:43:46 -05:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-04-25 09:43:46 -05:00
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Originally created by @upchui on GitHub (Apr 7, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/23471

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

v0.8.12 (neueste)

Ollama Version (if applicable)

v0.8.12

Operating System

Docker

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Download Gemma4

Actual Behavior

root@Ollama:~/open-webui# docker exec -it open-webui ollama run gemma4:31
pulling manifest
Error: pull model manifest: 412:
The model you are attempting to pull requires a newer version of Ollama.

Please download the latest version at:

    https://ollama.com/download

Steps to Reproduce

ollama run gemma4:31

Logs & Screenshots

pulling manifest
Error: pull model manifest: 412:
The model you are attempting to pull requires a newer version of Ollama.

Please download the latest version at:

    https://ollama.com/download

Additional Information

ollama run gemma4:31
pulling manifest
Error: pull model manifest: 412:
The model you are attempting to pull requires a newer version of Ollama.

Please download the latest version at:

    https://ollama.com/download
Originally created by @upchui on GitHub (Apr 7, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/23471 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version v0.8.12 (neueste) ### Ollama Version (if applicable) v0.8.12 ### Operating System Docker ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Download Gemma4 ### Actual Behavior root@Ollama:~/open-webui# docker exec -it open-webui ollama run gemma4:31 pulling manifest Error: pull model manifest: 412: The model you are attempting to pull requires a newer version of Ollama. Please download the latest version at: https://ollama.com/download ### Steps to Reproduce ollama run gemma4:31 ### Logs & Screenshots pulling manifest Error: pull model manifest: 412: The model you are attempting to pull requires a newer version of Ollama. Please download the latest version at: https://ollama.com/download ### Additional Information ollama run gemma4:31 pulling manifest Error: pull model manifest: 412: The model you are attempting to pull requires a newer version of Ollama. Please download the latest version at: https://ollama.com/download
GiteaMirror added the bug label 2026-04-25 09:43:46 -05:00
GiteaMirror commented 2026-04-25 09:43:47 -05:00
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@Classic298 commented on GitHub (Apr 7, 2026):

Related : https://github.com/open-webui/open-webui/issues/23357

<!-- gh-comment-id:4199525069 --> @Classic298 commented on GitHub (Apr 7, 2026): Related : https://github.com/open-webui/open-webui/issues/23357
GiteaMirror commented 2026-04-25 09:43:48 -05:00
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@noranraskin commented on GitHub (Apr 11, 2026):

Same issue with qwen3.5
Running ollama --version gives me:

ollama version is 0.13.0
Warning: client version is 0.20.5

With no change after running the update script. Running on macos

<!-- gh-comment-id:4229732018 --> @noranraskin commented on GitHub (Apr 11, 2026): Same issue with `qwen3.5` Running `ollama --version` gives me: ``` ollama version is 0.13.0 Warning: client version is 0.20.5 ``` With no change after running the update script. Running on macos
GiteaMirror commented 2026-04-25 09:43:48 -05:00
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@dposten commented on GitHub (Apr 12, 2026):

I am seeing the same issue. Trying to download lightweight gemma4:e2b, I get the same error.

My Open Webui version is v0.8.12 (using image: ghcr.io/open-webui/open-webui:ollama current as of today)

The ollama version in the container per SSH using:
docker exec -it open-webui ollama --version
is

ollama version is 0.18.2

<!-- gh-comment-id:4230429904 --> @dposten commented on GitHub (Apr 12, 2026): I am seeing the same issue. Trying to download lightweight gemma4:e2b, I get the same error. My Open Webui version is v0.8.12 (using `image: ghcr.io/open-webui/open-webui:ollama` current as of today) The ollama version in the container per SSH using: `docker exec -it open-webui ollama --version` is > ollama version is 0.18.2
GiteaMirror commented 2026-04-25 09:43:48 -05:00
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@ibrahimkelly commented on GitHub (Apr 12, 2026):

Exactly I faced this issue from my forked version, I upgraded it.

<!-- gh-comment-id:4232542718 --> @ibrahimkelly commented on GitHub (Apr 12, 2026): Exactly I faced this issue from my forked version, I upgraded it.
GiteaMirror commented 2026-04-25 09:43:49 -05:00
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@tjbck commented on GitHub (Apr 12, 2026):

Will be updated with 0.9.0

<!-- gh-comment-id:4232793054 --> @tjbck commented on GitHub (Apr 12, 2026): Will be updated with 0.9.0
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Reference: github-starred/open-webui#35522