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[GH-ISSUE #23094] issue: license is not loaded anymore #35414

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opened 2026-04-25 09:37:13 -05:00 by GiteaMirror · 6 comments
GiteaMirror commented 2026-04-25 09:37:13 -05:00
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Originally created by @flefevre on GitHub (Mar 26, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/23094

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

0.8.11

Ollama Version (if applicable)

No response

Operating System

Ubuntu 22.04

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

When starting openwebui with l.data file for license, the user interface should display the color, logo

Actual Behavior

We have a log message

License: '<' not supported between instances of 'str' and '[datetime.date](http://datetime.date/)'", "caller": "open_webui.utils.auth:get_license_data:152

Steps to Reproduce

Just upgrade openwebui and load l.data

Logs & Screenshots

no logo

License: '<' not supported between instances of 'str' and 'datetime.date'", "caller": "open_webui.utils.auth:get_license_data:152

Additional Information

initial code in backend\open_webui\utils\auth.py

 if not data.get('exp') **and** data.get('exp') < datetime.now().date():

new code perhaps linked to the error

if not data.get('exp') **or** data.get('exp') < datetime.now().date():
Originally created by @flefevre on GitHub (Mar 26, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/23094 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version 0.8.11 ### Ollama Version (if applicable) _No response_ ### Operating System Ubuntu 22.04 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior When starting openwebui with l.data file for license, the user interface should display the color, logo ### Actual Behavior We have a log message ``` License: '<' not supported between instances of 'str' and '[datetime.date](http://datetime.date/)'", "caller": "open_webui.utils.auth:get_license_data:152 ``` ### Steps to Reproduce Just upgrade openwebui and load l.data ### Logs & Screenshots no logo License: '<' not supported between instances of 'str' and '[datetime.date](http://datetime.date/)'", "caller": "open_webui.utils.auth:get_license_data:152 ### Additional Information initial code in backend\open_webui\utils\auth.py ``` if not data.get('exp') **and** data.get('exp') < datetime.now().date(): ``` new code perhaps linked to the error ``` if not data.get('exp') **or** data.get('exp') < datetime.now().date(): ```
GiteaMirror added the bug label 2026-04-25 09:37:13 -05:00
GiteaMirror commented 2026-04-25 09:37:15 -05:00
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@yang1002378395-cmyk commented on GitHub (Mar 26, 2026):

Root Cause Analysis

The issue is at backend/open_webui/utils/auth.py line 148:

if not data.get('exp') or data.get('exp') < datetime.now().date():

Problem: data.get('exp') returns a string from JSON parsing, but datetime.now().date() returns a datetime.date object. Python cannot compare str < datetime.date.

Fix

Convert exp to date before comparison:

from datetime import datetime

# Line 148
exp_date = data.get('exp')
if isinstance(exp_date, str):
    exp_date = datetime.strptime(exp_date, '%Y-%m-%d').date()

if not exp_date or exp_date < datetime.now().date():
    return False

Or if the format varies:

exp_date = data.get('exp')
if exp_date:
    if isinstance(exp_date, str):
        try:
            exp_date = datetime.fromisoformat(exp_date).date()
        except ValueError:
            exp_date = datetime.strptime(exp_date, '%Y-%m-%d').date()
    
    if exp_date < datetime.now().date():
        return False

Impact: License validation fails for all users with l.data files in v0.8.11.

Workaround: Users can downgrade to v0.8.10 until this is fixed.

<!-- gh-comment-id:4136806718 --> @yang1002378395-cmyk commented on GitHub (Mar 26, 2026): ## Root Cause Analysis The issue is at `backend/open_webui/utils/auth.py` line 148: ```python if not data.get('exp') or data.get('exp') < datetime.now().date(): ``` **Problem**: `data.get('exp')` returns a string from JSON parsing, but `datetime.now().date()` returns a `datetime.date` object. Python cannot compare `str < datetime.date`. ## Fix Convert `exp` to date before comparison: ```python from datetime import datetime # Line 148 exp_date = data.get('exp') if isinstance(exp_date, str): exp_date = datetime.strptime(exp_date, '%Y-%m-%d').date() if not exp_date or exp_date < datetime.now().date(): return False ``` Or if the format varies: ```python exp_date = data.get('exp') if exp_date: if isinstance(exp_date, str): try: exp_date = datetime.fromisoformat(exp_date).date() except ValueError: exp_date = datetime.strptime(exp_date, '%Y-%m-%d').date() if exp_date < datetime.now().date(): return False ``` **Impact**: License validation fails for all users with `l.data` files in v0.8.11. **Workaround**: Users can downgrade to v0.8.10 until this is fixed.
GiteaMirror commented 2026-04-25 09:37:15 -05:00
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@yang1002378395-cmyk commented on GitHub (Mar 26, 2026):

UPDATE: I've submitted PR #23104 targeting the dev branch with proper CLA confirmation. This should fix the license validation issue for all affected users.

<!-- gh-comment-id:4136839402 --> @yang1002378395-cmyk commented on GitHub (Mar 26, 2026): UPDATE: I've submitted PR #23104 targeting the dev branch with proper CLA confirmation. This should fix the license validation issue for all affected users.
GiteaMirror commented 2026-04-25 09:37:15 -05:00
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@flefevre commented on GitHub (Mar 26, 2026):

Thanks
Baddly we begun to migrate from 0.7.2 to 0.8.11 with the huge database migration that was blocked in the 0.8.10 that's why we were waiting for the integration of the patch for historic table migration.
Here we are in the middle need to be on 0.8.11 for database patch and on 0.8.10 for the license.
I hope there will be soon a new release for the license patch so we can restore access.

<!-- gh-comment-id:4137048060 --> @flefevre commented on GitHub (Mar 26, 2026): Thanks Baddly we begun to migrate from 0.7.2 to 0.8.11 with the huge database migration that was blocked in the 0.8.10 that's why we were waiting for the integration of the patch for historic table migration. Here we are in the middle need to be on 0.8.11 for database patch and on 0.8.10 for the license. I hope there will be soon a new release for the license patch so we can restore access.
GiteaMirror commented 2026-04-25 09:37:16 -05:00
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@Classic298 commented on GitHub (Mar 26, 2026):

@yang1002378395-cmyk I've seen you in the last couple of days attempting to submit PRs dozens of times and failing each time. Please stop the PR spam. You don't even read the PR description and therefore all your PRs get insta-closed. Please stop the slop spam or risk getting blocked

<!-- gh-comment-id:4137458884 --> @Classic298 commented on GitHub (Mar 26, 2026): @yang1002378395-cmyk I've seen you in the last couple of days attempting to submit PRs dozens of times and failing each time. Please stop the PR spam. You don't even read the PR description and therefore all your PRs get insta-closed. Please stop the slop spam or risk getting blocked
GiteaMirror commented 2026-04-25 09:37:16 -05:00
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@Classic298 commented on GitHub (Mar 26, 2026):

should be fixed by 16335f866e

<!-- gh-comment-id:4138918359 --> @Classic298 commented on GitHub (Mar 26, 2026): should be fixed by https://github.com/open-webui/open-webui/commit/16335f866ea4cedf00c4971963622fcc1fe02d82
GiteaMirror commented 2026-04-25 09:37:17 -05:00
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@flefevre commented on GitHub (Mar 27, 2026):

Just to confirm: this is FIXED !
We made the migration from 0.7.2 to 0.8.12

@Classic298 Everything is fine ! Thanks a lot.

<!-- gh-comment-id:4144979554 --> @flefevre commented on GitHub (Mar 27, 2026): Just to confirm: this is FIXED ! We made the migration from 0.7.2 to 0.8.12 @Classic298 Everything is fine ! Thanks a lot.
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Reference: github-starred/open-webui#35414
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