[GH-ISSUE #21304] feat: Memory frequently unavailable in new chats (v7.2) #34967

New Issue

2026-04-25T09:09:03-05:00

GiteaMirror commented

2026-04-25 09:09:03 -05:00

Originally created by @ritascarante on GitHub (Feb 11, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/21304

Check Existing Issues

I have searched for all existing open AND closed issues and discussions for similar requests. I have found none that is comparable to my request.

Verify Feature Scope

I have read through and understood the scope definition for feature requests in the Issues section. I believe my feature request meets the definition and belongs in the Issues section instead of the Discussions.

Problem Description

I’m using OpenWebUI version 7.2 and I’m experiencing inconsistent behavior with the Memory feature.

Here’s what I have enabled:

✅ Memory function (Tools) on the main model page

✅ Memory tool inside the chat

✅ Memory enabled in my user customization menu

✅ Tools → Memory enabled in Chat Settings under Valves

However, I’ve noticed that:

The Tools → Memory toggle under Valves often becomes disabled again later

In new chats, the model very often says it does not have access to previous conversation memory

Occasionally, it does work as expected

So the behavior is inconsistent.

Has anyone experienced something similar?
Are there additional configuration steps required to ensure Memory is always available in new chats?

Thanks in advance!

Desired Solution you'd like

Has anyone experienced something similar?
Are there additional configuration steps required to ensure Memory is always available in new chats?

Thanks in advance!

Alternatives Considered

No response

Additional Context

No response

Originally created by @ritascarante on GitHub (Feb 11, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/21304 ### Check Existing Issues - [x] I have searched for all existing **open AND closed** issues and discussions for similar requests. I have found none that is comparable to my request. ### Verify Feature Scope - [x] I have read through and understood the scope definition for feature requests in the Issues section. I believe my feature request meets the definition and belongs in the Issues section instead of the Discussions. ### Problem Description I’m using OpenWebUI version 7.2 and I’m experiencing inconsistent behavior with the Memory feature. Here’s what I have enabled: ✅ Memory function (Tools) on the main model page ✅ Memory tool inside the chat ✅ Memory enabled in my user customization menu ✅ Tools → Memory enabled in Chat Settings under Valves However, I’ve noticed that: The Tools → Memory toggle under Valves often becomes disabled again later In new chats, the model very often says it does not have access to previous conversation memory Occasionally, it does work as expected So the behavior is inconsistent. Has anyone experienced something similar? Are there additional configuration steps required to ensure Memory is always available in new chats? Thanks in advance! ### Desired Solution you'd like Has anyone experienced something similar? Are there additional configuration steps required to ensure Memory is always available in new chats? Thanks in advance! ### Alternatives Considered _No response_ ### Additional Context _No response_

GiteaMirror closed this issue

2026-04-25 09:09:04 -05:00

Sign in to join this conversation.

Branches Tags

1 Participants

Notifications

Due Date

No due date set.

Dependencies

No dependencies set.

Reference: github-starred/open-webui#34967