[GH-ISSUE #21242] issue: i cant add knowledge #34949

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opened 2026-04-25 09:07:32 -05:00 by GiteaMirror · 1 comment
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Originally created by @833K-cpu on GitHub (Feb 7, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/21242

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

v0.7.2 (latest)

Ollama Version (if applicable)

0.15.5

Operating System

Linux Mint 22.3 x86_64

Browser (if applicable)

Brave

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

.

Actual Behavior

.

Steps to Reproduce

.

Logs & Screenshots

.

Additional Information

.

Originally created by @833K-cpu on GitHub (Feb 7, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/21242 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version v0.7.2 (latest) ### Ollama Version (if applicable) 0.15.5 ### Operating System Linux Mint 22.3 x86_64 ### Browser (if applicable) Brave ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior . ### Actual Behavior . ### Steps to Reproduce . ### Logs & Screenshots . ### Additional Information .
GiteaMirror added the bug label 2026-04-25 09:07:32 -05:00
Author
Owner

@owui-terminator[bot] commented on GitHub (Feb 7, 2026):

🔍 Similar Issues Found

I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:

  1. #20703 issue: Some Knowledge Bases dont work(?)
    by Nels2 • Jan 15, 2026 • bug

  2. #20762 issue: "Navigate to the Knowledge section" is confusing documentation
    by robogeek • Jan 17, 2026 • bug

  3. #20730 issue: API to knowledge doesn't list files
    by sigi77 • Jan 16, 2026 • bug

  4. #19752 issue: minor UI Bug: knowledge sharing
    by mahenning • Dec 04, 2025 • bug, confirmed issue

  5. #20236 issue: Select knowledge within Folders
    by liucoj • Dec 29, 2025 • bug

Show 5 more related issues
  1. #20666 issue: knowledge sharing in groups member broken
    by janl772 • Jan 14, 2026 • bug

  2. #20335 issue: Display Issue with Knowledge Database Selection in OpenWebUI 0.6.43
    by zunami • Jan 02, 2026 • bug

  3. #19701 issue: knowledge can not multiple upload file
    by willy808 • Dec 03, 2025 • bug

  4. #19491 issue: Referencing Knowledge in chats with '#' no longer shows which knowledge base does the file belong to
    by donatas-xyz • Nov 25, 2025 • bug

  5. #20329 issue: Referencing Knowledge in chats with '#' shows undefined instead of which knowledge base does the file belong to
    by donatas-xyz • Jan 02, 2026 • bug, confirmed issue


💡 Tips:

  • If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
  • If you found a solution in any of these issues, please share it here to help others

This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.

<!-- gh-comment-id:3865732659 --> @owui-terminator[bot] commented on GitHub (Feb 7, 2026): 🔍 **Similar Issues Found** I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions: 1. [#20703](https://github.com/open-webui/open-webui/issues/20703) **issue: Some Knowledge Bases dont work(?)** *by Nels2 • Jan 15, 2026 • `bug`* 2. [#20762](https://github.com/open-webui/open-webui/issues/20762) **issue: "Navigate to the Knowledge section" is confusing documentation** *by robogeek • Jan 17, 2026 • `bug`* 3. [#20730](https://github.com/open-webui/open-webui/issues/20730) **issue: API to knowledge doesn't list files** *by sigi77 • Jan 16, 2026 • `bug`* 4. [#19752](https://github.com/open-webui/open-webui/issues/19752) **issue: minor UI Bug: knowledge sharing** *by mahenning • Dec 04, 2025 • `bug`, `confirmed issue`* 5. [#20236](https://github.com/open-webui/open-webui/issues/20236) **issue: Select knowledge within Folders** *by liucoj • Dec 29, 2025 • `bug`* <details> <summary>Show 5 more related issues</summary> 6. [#20666](https://github.com/open-webui/open-webui/issues/20666) **issue: knowledge sharing in groups member broken** *by janl772 • Jan 14, 2026 • `bug`* 7. [#20335](https://github.com/open-webui/open-webui/issues/20335) **issue: Display Issue with Knowledge Database Selection in OpenWebUI 0.6.43** *by zunami • Jan 02, 2026 • `bug`* 8. [#19701](https://github.com/open-webui/open-webui/issues/19701) **issue: knowledge can not multiple upload file** *by willy808 • Dec 03, 2025 • `bug`* 9. [#19491](https://github.com/open-webui/open-webui/issues/19491) **issue: Referencing Knowledge in chats with '#' no longer shows which knowledge base does the file belong to** *by donatas-xyz • Nov 25, 2025 • `bug`* 10. [#20329](https://github.com/open-webui/open-webui/issues/20329) **issue: Referencing Knowledge in chats with '#' shows `undefined` instead of which knowledge base does the file belong to** *by donatas-xyz • Jan 02, 2026 • `bug`, `confirmed issue`* </details> --- 💡 **Tips:** - If this is a duplicate, please consider closing this issue and adding any additional details to the existing one - If you found a solution in any of these issues, please share it here to help others *This comment was generated automatically by a bot.* Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
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Reference: github-starred/open-webui#34949