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[GH-ISSUE #21096] issue: ffmpeg #34910

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opened 2026-04-25 09:05:17 -05:00 by GiteaMirror · 4 comments
GiteaMirror commented 2026-04-25 09:05:17 -05:00
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Originally created by @jekv2 on GitHub (Feb 1, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/21096

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Pip Install

Open WebUI Version

v0.7.2

Ollama Version (if applicable)

0.15.2

Operating System

Windows 10 22H2

Browser (if applicable)

Waterfox

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Do not know.

Actual Behavior

PS C:\Windows\system32> open-webui serve
Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
Loading WEBUI_SECRET_KEY from C:\Windows\system32.webui_secret_key
INFO [alembic.runtime.migration] Context impl SQLiteImpl.
INFO [alembic.runtime.migration] Will assume non-transactional DDL.
WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

C:\Users\Admin\AppData\Local\Programs\Python\Python311\Lib\site-packages\pydub\utils.py:170: RuntimeWarning: Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work
warn("Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work", RuntimeWarning)
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.

Image

Steps to Reproduce

open-webui serve

Logs & Screenshots

Image

Additional Information

No response

Originally created by @jekv2 on GitHub (Feb 1, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/21096 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Pip Install ### Open WebUI Version v0.7.2 ### Ollama Version (if applicable) 0.15.2 ### Operating System Windows 10 22H2 ### Browser (if applicable) Waterfox ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Do not know. ### Actual Behavior PS C:\Windows\system32> open-webui serve Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from C:\Windows\system32\.webui_secret_key INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. WARNI [open_webui.env] WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS. C:\Users\Admin\AppData\Local\Programs\Python\Python311\Lib\site-packages\pydub\utils.py:170: RuntimeWarning: Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work warn("Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work", RuntimeWarning) WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. ![Image](https://github.com/user-attachments/assets/ce7a9893-0d3b-4883-80be-be18fbdfc27d) ### Steps to Reproduce open-webui serve ### Logs & Screenshots ![Image](https://github.com/user-attachments/assets/95a5ba52-87fd-4e34-b002-84af811bc03c) ### Additional Information _No response_
GiteaMirror added the bug label 2026-04-25 09:05:17 -05:00
GiteaMirror commented 2026-04-25 09:05:19 -05:00
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@owui-terminator[bot] commented on GitHub (Feb 1, 2026):

🔍 Similar Issues Found

I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:

  1. #20653 issue: How can the issue of the video preview height being compressed be resolved?
    by gongshaojie12 • Jan 14, 2026 • bug

  2. #20728 issue: Problem installing from pip
    by bhecquet • Jan 16, 2026 • bug

  3. #21034 issue: arena doesnt work properly
    by thekinez • Jan 29, 2026 • bug

💡 Tips:

  • If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
  • If you found a solution in any of these issues, please share it here to help others

This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.

<!-- gh-comment-id:3832176922 --> @owui-terminator[bot] commented on GitHub (Feb 1, 2026): 🔍 **Similar Issues Found** I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions: 1. [#20653](https://github.com/open-webui/open-webui/issues/20653) **issue: How can the issue of the video preview height being compressed be resolved?** *by gongshaojie12 • Jan 14, 2026 • `bug`* 2. [#20728](https://github.com/open-webui/open-webui/issues/20728) **issue: Problem installing from pip** *by bhecquet • Jan 16, 2026 • `bug`* 3. [#21034](https://github.com/open-webui/open-webui/issues/21034) **issue: arena doesnt work properly** *by thekinez • Jan 29, 2026 • `bug`* --- 💡 **Tips:** - If this is a duplicate, please consider closing this issue and adding any additional details to the existing one - If you found a solution in any of these issues, please share it here to help others *This comment was generated automatically by a bot.* Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
GiteaMirror commented 2026-04-25 09:05:21 -05:00
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@Classic298 commented on GitHub (Feb 1, 2026):

This is just a warning. Nothing is broken. If you want it to go away install ffmpeg otherwise just ignore it. Not an issue.

<!-- gh-comment-id:3832209948 --> @Classic298 commented on GitHub (Feb 1, 2026): This is just a warning. Nothing is broken. If you want it to go away install ffmpeg otherwise just ignore it. Not an issue.
GiteaMirror commented 2026-04-25 09:05:23 -05:00
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@jekv2 commented on GitHub (Feb 2, 2026):

This is just a warning. Nothing is broken. If you want it to go away install ffmpeg otherwise just ignore it. Not an issue.

this solved it, thanks.

powershell as admin
winget install --id=Gyan.FFmpeg -e

I now have this warning:
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.

<!-- gh-comment-id:3832538458 --> @jekv2 commented on GitHub (Feb 2, 2026): > This is just a warning. Nothing is broken. If you want it to go away install ffmpeg otherwise just ignore it. Not an issue. this solved it, thanks. powershell as admin winget install --id=Gyan.FFmpeg -e I now have this warning: WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.
GiteaMirror commented 2026-04-25 09:05:24 -05:00
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@Classic298 commented on GitHub (Feb 2, 2026):

you can ignore that warning too tbh

<!-- gh-comment-id:3833536618 --> @Classic298 commented on GitHub (Feb 2, 2026): you can ignore that warning too tbh
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Reference: github-starred/open-webui#34910
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