[GH-ISSUE #20863] issue: 在搜索或查看用户聊天记录时会导致整个系统卡死

Originally created by @zbzzh on GitHub (Jan 22, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/20863 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version 0.7.2 ### Ollama Version (if applicable) _No response_ ### Operating System debian 12 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior <img width="756" height="145" alt="Image" src="https://github.com/user-attachments/assets/e3a87bfa-10a7-4d77-b03a-b5fb7e54ce77" /> <img width="614" height="588" alt="Image" src="https://github.com/user-attachments/assets/0accaf47-7b70-4ac2-b4f8-5118722025fe" /> <img width="486" height="101" alt="Image" src="https://github.com/user-attachments/assets/8577f6cc-0fbc-47a2-8f52-ebe658df7efe" /> 在管理员后台查询用户聊天记录或在前台搜索某一个关键词的时候，会导致整个系统卡死，其他用户也无法正常访问。我查看了系统负载，还有很大冗余。希望可以优化性能，在执行这类操作的时候不要影响其他用户正常使用。 When the administrator queries user chat history in the backend or searches for a specific keyword in the frontend, the entire system crashes, preventing other users from accessing the system normally. I checked the system load, and there is still significant redundancy. I hope performance can be optimized so that performing these operations does not affect other users' normal use. ### Actual Behavior 整个系统卡死 ### Steps to Reproduce 在管理员后台查询用户聊天记录或在前台搜索某一个关键词的时候 ### Logs & Screenshots No error ### Additional Information _No response_

GiteaMirror commented

2026-04-25 09:01:41 -05:00

Owner

Originally created by @zbzzh on GitHub (Jan 22, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/20863

Check Existing Issues

I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

0.7.2

Ollama Version (if applicable)

No response

Operating System

debian 12

Browser (if applicable)

Confirmation

I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

在管理员后台查询用户聊天记录或在前台搜索某一个关键词的时候，会导致整个系统卡死，其他用户也无法正常访问。我查看了系统负载，还有很大冗余。希望可以优化性能，在执行这类操作的时候不要影响其他用户正常使用。

When the administrator queries user chat history in the backend or searches for a specific keyword in the frontend, the entire system crashes, preventing other users from accessing the system normally. I checked the system load, and there is still significant redundancy. I hope performance can be optimized so that performing these operations does not affect other users' normal use.

Actual Behavior

整个系统卡死

Steps to Reproduce

在管理员后台查询用户聊天记录或在前台搜索某一个关键词的时候

Logs & Screenshots

No error

Additional Information

GiteaMirror added the bug label 2026-04-25 09:01:41 -05:00

GiteaMirror closed this issue

2026-04-25 09:01:42 -05:00

[GH-ISSUE #20863] issue: 在搜索或查看用户聊天记录时会导致整个系统卡死 #34845