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[GH-ISSUE #20336] issue: Non-admin user cannot choose model from pinned models in sidebar, v0.6.43 #34685

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opened 2026-04-25 08:47:07 -05:00 by GiteaMirror · 6 comments
GiteaMirror commented 2026-04-25 08:47:07 -05:00
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Originally created by @upvenus on GitHub (Jan 2, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/20336

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.6.43

Ollama Version (if applicable)

No response

Operating System

macOS 26.2

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

  • I click new chat, there is a new chat
  • I click a model from pinned sidebar model list, there is a new chat with that model

Actual Behavior

  • I click new chat, nothing happens
  • I click a pinned model, nothing happens, and I still have to choose from the model list in the chat window

But this only happens to no admin users, while admin users have correct behaviors.

This only happens after I updated from 0.6.41 to 0.6.43, before this, there is no such bugs.

Steps to Reproduce

docker install the version of 0.6.43
create a non admin user
chat to models

Logs & Screenshots

...

Additional Information

No response

Originally created by @upvenus on GitHub (Jan 2, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/20336 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v0.6.43 ### Ollama Version (if applicable) _No response_ ### Operating System macOS 26.2 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior - I click new chat, there is a new chat - I click a model from pinned sidebar model list, there is a new chat with that model ### Actual Behavior - I click new chat, nothing happens - I click a pinned model, nothing happens, and I still have to choose from the model list in the chat window But this only happens to no admin users, while admin users have correct behaviors. This only happens after I updated from 0.6.41 to 0.6.43, before this, there is no such bugs. ### Steps to Reproduce docker install the version of 0.6.43 create a non admin user chat to models ### Logs & Screenshots ... ### Additional Information _No response_
GiteaMirror added the bug label 2026-04-25 08:47:07 -05:00
GiteaMirror commented 2026-04-25 08:47:09 -05:00
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@owui-terminator[bot] commented on GitHub (Jan 2, 2026):

🔍 Similar Issues Found

I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:

  1. #20128 issue: Characters are broken in 0.6.43
    by frenzybiscuit • Dec 22, 2025 • bug

  2. #19899 issue: openrouter Models not showing up in the model selection list.
    by AZComputerSolutions • Dec 12, 2025 • bug

  3. #19549 issue: usage model setting becomes unticked when model is changed
    by YetheSamartaka • Nov 27, 2025 • bug

  4. #19711 issue: Editing function for models broken
    by skleffmann • Dec 03, 2025 • bug

  5. #20327 issue: Unable to use any Open WebUI version newer than 0.6.25
    by galvanoid • Jan 02, 2026 • bug

Show 5 more related issues

  1. #19588 issue: Model group permissions
    by apunkt • Nov 29, 2025 • bug

  2. #18191 issue: v0.6.33 default model does not populate for standard users
    by tkg61 • Oct 09, 2025 • bug

  3. #19604 issue: Cannot create a custom model or edit a custom model because base model list is empty
    by blazejp83 • Nov 30, 2025 • bug

  4. #19214 issue: default model params take precedence over user-specified model params
    by Simon-Stone • Nov 16, 2025 • bug

  5. #19417 issue: v0.6.37 SQL Error
    by AKHYP • Nov 24, 2025 • bug

💡 Tips:

  • If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
  • If you found a solution in any of these issues, please share it here to help others

This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.

<!-- gh-comment-id:3705980506 --> @owui-terminator[bot] commented on GitHub (Jan 2, 2026): 🔍 **Similar Issues Found** I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions: 1. [#20128](https://github.com/open-webui/open-webui/issues/20128) **issue: Characters are broken in 0.6.43** *by frenzybiscuit • Dec 22, 2025 • `bug`* 2. [#19899](https://github.com/open-webui/open-webui/issues/19899) **issue: openrouter Models not showing up in the model selection list.** *by AZComputerSolutions • Dec 12, 2025 • `bug`* 3. [#19549](https://github.com/open-webui/open-webui/issues/19549) **issue: usage model setting becomes unticked when model is changed** *by YetheSamartaka • Nov 27, 2025 • `bug`* 4. [#19711](https://github.com/open-webui/open-webui/issues/19711) **issue: Editing function for models broken** *by skleffmann • Dec 03, 2025 • `bug`* 5. [#20327](https://github.com/open-webui/open-webui/issues/20327) **issue: Unable to use any Open WebUI version newer than 0.6.25** *by galvanoid • Jan 02, 2026 • `bug`* <details> <summary>Show 5 more related issues</summary> 6. [#19588](https://github.com/open-webui/open-webui/issues/19588) **issue: Model group permissions** *by apunkt • Nov 29, 2025 • `bug`* 7. [#18191](https://github.com/open-webui/open-webui/issues/18191) **issue: v0.6.33 default model does not populate for standard users** *by tkg61 • Oct 09, 2025 • `bug`* 8. [#19604](https://github.com/open-webui/open-webui/issues/19604) **issue: Cannot create a custom model or edit a custom model because base model list is empty** *by blazejp83 • Nov 30, 2025 • `bug`* 9. [#19214](https://github.com/open-webui/open-webui/issues/19214) **issue: default model params take precedence over user-specified model params** *by Simon-Stone • Nov 16, 2025 • `bug`* 10. [#19417](https://github.com/open-webui/open-webui/issues/19417) **issue: v0.6.37 SQL Error** *by AKHYP • Nov 24, 2025 • `bug`* </details> --- 💡 **Tips:** - If this is a duplicate, please consider closing this issue and adding any additional details to the existing one - If you found a solution in any of these issues, please share it here to help others *This comment was generated automatically by a bot.* Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
GiteaMirror commented 2026-04-25 08:47:10 -05:00
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@Classic298 commented on GitHub (Jan 2, 2026):

access controls - access permissions? did you verify the user has access to the models? did you delete browser cache? I cannot reproduce. Would need better steps to reproduce here.

<!-- gh-comment-id:3705982243 --> @Classic298 commented on GitHub (Jan 2, 2026): access controls - access permissions? did you verify the user has access to the models? did you delete browser cache? I cannot reproduce. Would need better steps to reproduce here.
GiteaMirror commented 2026-04-25 08:47:11 -05:00
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@upvenus commented on GitHub (Jan 2, 2026):

access controls - access permissions? did you verify the user has access to the models? did you delete browser cache? I cannot reproduce. Would need better steps to reproduce here.

It happens both on Chrome and Safari. And I did have access to those models pinned, as I am able to choose from the model list in the chat window. Browser cache, sure have cleared. I just happens, after the update.

<!-- gh-comment-id:3705991708 --> @upvenus commented on GitHub (Jan 2, 2026): > access controls - access permissions? did you verify the user has access to the models? did you delete browser cache? I cannot reproduce. Would need better steps to reproduce here. It happens both on Chrome and Safari. And I did have access to those models pinned, as I am able to choose from the model list in the chat window. Browser cache, sure have cleared. I just happens, after the update.
GiteaMirror commented 2026-04-25 08:47:11 -05:00
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@silentoplayz commented on GitHub (Jan 2, 2026):

I'm unable to reproduce on Firefox and Chrome on Ubuntu 24.04.3 LTS.

<!-- gh-comment-id:3706007351 --> @silentoplayz commented on GitHub (Jan 2, 2026): I'm unable to reproduce on Firefox and Chrome on Ubuntu 24.04.3 LTS.
GiteaMirror commented 2026-04-25 08:47:12 -05:00
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@upvenus commented on GitHub (Jan 4, 2026):

@Classic298 @silentoplayz I found the problem, and you can verify.

If you use your admin account to disable a common user's temporary chat ability, then this user will have problem to start a new chat, as well as using the pinned models.

<!-- gh-comment-id:3708338666 --> @upvenus commented on GitHub (Jan 4, 2026): @Classic298 @silentoplayz I found the problem, and you can verify. If you use your admin account to disable a common user's temporary chat ability, then this user will have problem to start a new chat, as well as using the pinned models.
GiteaMirror commented 2026-04-25 08:47:13 -05:00
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@upvenus commented on GitHub (Jan 4, 2026):

created a pull request for this, https://github.com/open-webui/open-webui/pull/20367

<!-- gh-comment-id:3708369022 --> @upvenus commented on GitHub (Jan 4, 2026): created a pull request for this, https://github.com/open-webui/open-webui/pull/20367
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