I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
I am using the latest version of Open WebUI.
Installation Method
Docker
Open WebUI Version
latest
Ollama Version (if applicable)
No response
Operating System
Ubuntu 22.04
Browser (if applicable)
No response
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.
Expected Behavior
Actual Behavior
400: Failed to request upload URL: 401 Client Error: Unauthorized for url: https://mineru.net/api/v4/file-urls/batch - user authentication failed
It seems the issue arose simply because the key entry field was accidentally deleted.
Originally created by @ShallowDream724 on GitHub (Jan 2, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/20319
### Check Existing Issues
- [x] I have searched for any existing and/or related issues.
- [x] I have searched for any existing and/or related discussions.
- [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
- [x] I am using the latest version of Open WebUI.
### Installation Method
Docker
### Open WebUI Version
latest
### Ollama Version (if applicable)
_No response_
### Operating System
Ubuntu 22.04
### Browser (if applicable)
_No response_
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.**
- [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
- [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps:
- Start with the initial platform/version/OS and dependencies used,
- Specify exact install/launch/configure commands,
- List URLs visited, user input (incl. example values/emails/passwords if needed),
- Describe all options and toggles enabled or changed,
- Include any files or environmental changes,
- Identify the expected and actual result at each stage,
- Ensure any reasonably skilled user can follow and hit the same issue.
### Expected Behavior
<img width="2169" height="670" alt="Image" src="https://github.com/user-attachments/assets/841f6889-8393-4398-9a48-bacd031f9952" />
### Actual Behavior
<img width="2104" height="510" alt="Image" src="https://github.com/user-attachments/assets/f9cddef3-8e91-44e0-8b42-64af069aaacf" />
400: Failed to request upload URL: 401 Client Error: Unauthorized for url: https://mineru.net/api/v4/file-urls/batch - user authentication failed
It seems the issue arose simply because the key entry field was accidentally deleted.
### Steps to Reproduce
*
### Logs & Screenshots
400: Failed to request upload URL: 401 Client Error: Unauthorized for url: https://mineru.net/api/v4/file-urls/batch - user authenticate failed
### Additional Information
_No response_
If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
If you found a solution in any of these issues, please share it here to help others
This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
<!-- gh-comment-id:3704448125 -->
@owui-terminator[bot] commented on GitHub (Jan 2, 2026):
🔍 **Similar Issues Found**
I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:
1. [#19853](https://github.com/open-webui/open-webui/issues/19853) **issue: NOT ABLE TO CREATE A NEW API KEY:**
*by Code-With-Samuel • Dec 10, 2025 • `bug`*
2. [#20064](https://github.com/open-webui/open-webui/issues/20064) **issue: Create new API key (CRITICAL)**
*by richrich89 • Dec 20, 2025 • `bug`*
3. [#19797](https://github.com/open-webui/open-webui/issues/19797) **issue: Failure to start due to missing user.api_key**
*by aarononeal • Dec 07, 2025 • `bug`*
4. [#19755](https://github.com/open-webui/open-webui/issues/19755) **issue: Error: 404, message='Not Found', url='http://ollama:11434/api/embed'**
*by stevewillett • Dec 04, 2025 • `bug`*
5. [#20290](https://github.com/open-webui/open-webui/issues/20290) **issue:**
*by rldet9 • Dec 31, 2025 • `bug`*
<details>
<summary>Show 5 more related issues</summary>
6. [#19777](https://github.com/open-webui/open-webui/issues/19777) **issue:**
*by Yaute7 • Dec 05, 2025 • `bug`*
7. [#20019](https://github.com/open-webui/open-webui/issues/20019) **issue:**
*by j63440490 • Dec 17, 2025 • `bug`*
8. [#20092](https://github.com/open-webui/open-webui/issues/20092) **issue:**
*by VideoRyan • Dec 22, 2025 • `bug`*
9. [#19420](https://github.com/open-webui/open-webui/issues/19420) **issue: Unable to create new api-keys - 403 forbidden**
*by DominikStarke • Nov 24, 2025 • `bug`*
10. [#19563](https://github.com/open-webui/open-webui/issues/19563) **issue:**
*by naruto7g • Nov 28, 2025 • `bug`*
</details>
---
💡 **Tips:**
- If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
- If you found a solution in any of these issues, please share it here to help others
*This comment was generated automatically by a bot.* Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
I was able to confirm this issue on the latest dev branch. #20328 solves the reported issue.
<!-- gh-comment-id:3706965333 -->
@silentoplayz commented on GitHub (Jan 3, 2026):
I was able to confirm this issue on the latest `dev` branch. #20328 solves the reported issue.
<!-- gh-comment-id:3707099940 -->
@silentoplayz commented on GitHub (Jan 3, 2026):
Fixed on the `dev` branch with https://github.com/open-webui/open-webui/commit/1c82506bfdbff7fc0840cabe9f200bd3f42df5ae.
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @ShallowDream724 on GitHub (Jan 2, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/20319
Check Existing Issues
Installation Method
Docker
Open WebUI Version
latest
Ollama Version (if applicable)
No response
Operating System
Ubuntu 22.04
Browser (if applicable)
No response
Confirmation
README.md.Expected Behavior
Actual Behavior
Steps to Reproduce
Logs & Screenshots
400: Failed to request upload URL: 401 Client Error: Unauthorized for url: https://mineru.net/api/v4/file-urls/batch - user authenticate failed
Additional Information
No response
@owui-terminator[bot] commented on GitHub (Jan 2, 2026):
🔍 Similar Issues Found
I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:
#19853 issue: NOT ABLE TO CREATE A NEW API KEY:
by Code-With-Samuel • Dec 10, 2025 •
bug#20064 issue: Create new API key (CRITICAL)
by richrich89 • Dec 20, 2025 •
bug#19797 issue: Failure to start due to missing user.api_key
by aarononeal • Dec 07, 2025 •
bug#19755 issue: Error: 404, message='Not Found', url='http://ollama:11434/api/embed'
by stevewillett • Dec 04, 2025 •
bug#20290 issue:
by rldet9 • Dec 31, 2025 •
bugShow 5 more related issues
#19777 issue:
by Yaute7 • Dec 05, 2025 •
bug#20019 issue:
by j63440490 • Dec 17, 2025 •
bug#20092 issue:
by VideoRyan • Dec 22, 2025 •
bug#19420 issue: Unable to create new api-keys - 403 forbidden
by DominikStarke • Nov 24, 2025 •
bug#19563 issue:
by naruto7g • Nov 28, 2025 •
bug💡 Tips:
This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
@silentoplayz commented on GitHub (Jan 3, 2026):
I was able to confirm this issue on the latest
devbranch. #20328 solves the reported issue.@silentoplayz commented on GitHub (Jan 3, 2026):
Fixed on the
devbranch with https://github.com/open-webui/open-webui/commit/1c82506bfdbff7fc0840cabe9f200bd3f42df5ae.