I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I am using the latest version of Open WebUI.
Installation Method
Docker
Open WebUI Version
v0.6.32 (latest)
Ollama Version (if applicable)
No response
Operating System
Windows 11
Browser (if applicable)
Brave, Chrome, Edge, Safari, Incognito
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.
Expected Behavior
When I went to the sign in page, it should have let me type in my email, password, username without errors and signed me in. I have an account and even when I try to "Get" something from a Community member from my Admin portal, I am not able to obtain it. It redirects me to the login screen where I should be redirected to obtain the file or code.
Actual Behavior
Before I installed Open WebUI, I went to the website via Chrome and tried to sign up for an account. I input my email address which is matrix@wolfempirehomes.com and used 1 Password to generate a password for the criteria requested for the site. When I click submit, I am getting a "Something went wrong :/ password cannot be longer than 72 bytes, truncate manually if necessary (e.g. my_password[:72])" error. I've changed the password to fit the parameters but the error persist. I tried using an incognito browser and it produced the same result. I also tried using three different browsers, Edge. Brave, and Chrome. As a last resort, I tried it on my phone and received the same result. I dont have any logs to share with you as I am not able to get in but I can share the error I am receiving in the console.
0.DBonet9V.js:8 We're always looking for curious wizards → https://careers.openwebui.com/
/api/auth/signup:1 Failed to load resource: the server responded with a status of 400 ()
BanjaDCF.js:1 POST https://openwebui.com/api/auth/signup 400 (Bad Request)
window.fetch @ BanjaDCF.js:1
Z @ 5.BkRj8LtD.js:9
(anonymous) @ 5.BkRj8LtD.js:9
(anonymous) @ CWmzcjye.js:1
(anonymous) @ C398r5IE.js:1
H @ C398r5IE.js:1
n @ C398r5IE.js:1
Additional Information
No response
Originally created by @bwilsoncoy on GitHub (Oct 4, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/18049
### Check Existing Issues
- [x] I have searched for any existing and/or related issues.
- [x] I have searched for any existing and/or related discussions.
- [x] I am using the latest version of Open WebUI.
### Installation Method
Docker
### Open WebUI Version
v0.6.32 (latest)
### Ollama Version (if applicable)
_No response_
### Operating System
Windows 11
### Browser (if applicable)
Brave, Chrome, Edge, Safari, Incognito
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.**
- [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
- [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps:
- Start with the initial platform/version/OS and dependencies used,
- Specify exact install/launch/configure commands,
- List URLs visited, user input (incl. example values/emails/passwords if needed),
- Describe all options and toggles enabled or changed,
- Include any files or environmental changes,
- Identify the expected and actual result at each stage,
- Ensure any reasonably skilled user can follow and hit the same issue.
### Expected Behavior
When I went to the sign in page, it should have let me type in my email, password, username without errors and signed me in. I have an account and even when I try to "Get" something from a Community member from my Admin portal, I am not able to obtain it. It redirects me to the login screen where I should be redirected to obtain the file or code.
### Actual Behavior
Before I installed Open WebUI, I went to the website via Chrome and tried to sign up for an account. I input my email address which is matrix@wolfempirehomes.com and used 1 Password to generate a password for the criteria requested for the site. When I click submit, I am getting a "Something went wrong :/ password cannot be longer than 72 bytes, truncate manually if necessary (e.g. my_password[:72])" error. I've changed the password to fit the parameters but the error persist. I tried using an incognito browser and it produced the same result. I also tried using three different browsers, Edge. Brave, and Chrome. As a last resort, I tried it on my phone and received the same result. I dont have any logs to share with you as I am not able to get in but I can share the error I am receiving in the console.
### Steps to Reproduce
1. Create username
2. Plug in Email
3. Create password that meets criteria
4. Click submit.
### Logs & Screenshots
utils.js:232 Uncaught TypeError: Cannot read properties of undefined (reading 'onChanged')
at utils.js:232:16
tabutils.js:2 Uncaught TypeError: Cannot read properties of undefined (reading 'onUpdated')
at tabutils.js:2:13
contextmenu.js:124 Uncaught TypeError: Cannot read properties of undefined (reading 'onClicked')
at contextmenu.js:124:21
download.js:9 Uncaught TypeError: Cannot read properties of undefined (reading 'onCreated')
at download.js:9:18
0.DBonet9V.js:1
██████╗ ██████╗ ███████╗███╗ ██╗ ██╗ ██╗███████╗██████╗ ██╗ ██╗██╗
██╔═══██╗██╔══██╗██╔════╝████╗ ██║ ██║ ██║██╔════╝██╔══██╗██║ ██║██║
██║ ██║██████╔╝█████╗ ██╔██╗ ██║ ██║ █╗ ██║█████╗ ██████╔╝██║ ██║██║
██║ ██║██╔═══╝ ██╔══╝ ██║╚██╗██║ ██║███╗██║██╔══╝ ██╔══██╗██║ ██║██║
╚██████╔╝██║ ███████╗██║ ╚████║ ╚███╔███╔╝███████╗██████╔╝╚██████╔╝██║
╚═════╝ ╚═╝ ╚══════╝╚═╝ ╚═══╝ ╚══╝╚══╝ ╚══════╝╚═════╝ ╚═════╝ ╚═╝
0.DBonet9V.js:8 We're always looking for curious wizards → https://careers.openwebui.com/
/api/auth/signup:1 Failed to load resource: the server responded with a status of 400 ()
BanjaDCF.js:1 POST https://openwebui.com/api/auth/signup 400 (Bad Request)
window.fetch @ BanjaDCF.js:1
Z @ 5.BkRj8LtD.js:9
(anonymous) @ 5.BkRj8LtD.js:9
(anonymous) @ CWmzcjye.js:1
(anonymous) @ C398r5IE.js:1
H @ C398r5IE.js:1
n @ C398r5IE.js:1
### Additional Information
_No response_
GiteaMirror
added the bug label 2026-04-25 07:53:56 -05:00
<!-- gh-comment-id:3367959099 -->
@silentoplayz commented on GitHub (Oct 4, 2025):
It's already been reported here and definitely on our radar! - https://github.com/open-webui/open-webui/issues/17917
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @bwilsoncoy on GitHub (Oct 4, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/18049
Check Existing Issues
Installation Method
Docker
Open WebUI Version
v0.6.32 (latest)
Ollama Version (if applicable)
No response
Operating System
Windows 11
Browser (if applicable)
Brave, Chrome, Edge, Safari, Incognito
Confirmation
README.md.Expected Behavior
When I went to the sign in page, it should have let me type in my email, password, username without errors and signed me in. I have an account and even when I try to "Get" something from a Community member from my Admin portal, I am not able to obtain it. It redirects me to the login screen where I should be redirected to obtain the file or code.
Actual Behavior
Before I installed Open WebUI, I went to the website via Chrome and tried to sign up for an account. I input my email address which is matrix@wolfempirehomes.com and used 1 Password to generate a password for the criteria requested for the site. When I click submit, I am getting a "Something went wrong :/ password cannot be longer than 72 bytes, truncate manually if necessary (e.g. my_password[:72])" error. I've changed the password to fit the parameters but the error persist. I tried using an incognito browser and it produced the same result. I also tried using three different browsers, Edge. Brave, and Chrome. As a last resort, I tried it on my phone and received the same result. I dont have any logs to share with you as I am not able to get in but I can share the error I am receiving in the console.
Steps to Reproduce
Logs & Screenshots
utils.js:232 Uncaught TypeError: Cannot read properties of undefined (reading 'onChanged')
at utils.js:232:16
tabutils.js:2 Uncaught TypeError: Cannot read properties of undefined (reading 'onUpdated')
at tabutils.js:2:13
contextmenu.js:124 Uncaught TypeError: Cannot read properties of undefined (reading 'onClicked')
at contextmenu.js:124:21
download.js:9 Uncaught TypeError: Cannot read properties of undefined (reading 'onCreated')
at download.js:9:18
0.DBonet9V.js:1
██████╗ ██████╗ ███████╗███╗ ██╗ ██╗ ██╗███████╗██████╗ ██╗ ██╗██╗
██╔═══██╗██╔══██╗██╔════╝████╗ ██║ ██║ ██║██╔════╝██╔══██╗██║ ██║██║
██║ ██║██████╔╝█████╗ ██╔██╗ ██║ ██║ █╗ ██║█████╗ ██████╔╝██║ ██║██║
██║ ██║██╔═══╝ ██╔══╝ ██║╚██╗██║ ██║███╗██║██╔══╝ ██╔══██╗██║ ██║██║
╚██████╔╝██║ ███████╗██║ ╚████║ ╚███╔███╔╝███████╗██████╔╝╚██████╔╝██║
╚═════╝ ╚═╝ ╚══════╝╚═╝ ╚═══╝ ╚══╝╚══╝ ╚══════╝╚═════╝ ╚═════╝ ╚═╝
0.DBonet9V.js:8 We're always looking for curious wizards → https://careers.openwebui.com/
/api/auth/signup:1 Failed to load resource: the server responded with a status of 400 ()
BanjaDCF.js:1 POST https://openwebui.com/api/auth/signup 400 (Bad Request)
window.fetch @ BanjaDCF.js:1
Z @ 5.BkRj8LtD.js:9
(anonymous) @ 5.BkRj8LtD.js:9
(anonymous) @ CWmzcjye.js:1
(anonymous) @ C398r5IE.js:1
H @ C398r5IE.js:1
n @ C398r5IE.js:1
Additional Information
No response
@silentoplayz commented on GitHub (Oct 4, 2025):
It's already been reported here and definitely on our radar! - https://github.com/open-webui/open-webui/issues/17917