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Code Issues 1.3k Packages Projects Releases 126 Wiki Activity

[GH-ISSUE #16549] issue: OWUI unusable when one of the API endpoint isn't reachable #33483

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opened 2026-04-25 07:24:18 -05:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-04-25 07:24:18 -05:00
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Originally created by @QDUCHENNE on GitHub (Aug 12, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/16549

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

0.6.22

Ollama Version (if applicable)

Operating System

Ubuntu 24.04.03

Browser (if applicable)

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Display the interface

Actual Behavior

Crashes

Steps to Reproduce

  • Have an API endpoint not responding
  • Cry

Logs & Screenshots

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in call

with recv_stream, send_stream, collapse_excgroups():

File "/usr/local/lib/python3.11/contextlib.py", line 158, in exit

self.gen.throw(typ, value, traceback)

File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups

raise exc

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in call

response = await self.dispatch_func(request, call_next)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File "/app/backend/open_webui/main.py", line 1165, in check_url

response = await call_next(request)

           ^^^^^^^^^^^^^^^^^^^^^^^^

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next

raise app_exc

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro

await self.app(scope, receive_or_disconnect, send_no_error)

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in call

with recv_stream, send_stream, collapse_excgroups():

File "/usr/local/lib/python3.11/contextlib.py", line 158, in exit

self.gen.throw(typ, value, traceback)

File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups

raise exc

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in call

response = await self.dispatch_func(request, call_next)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File "/app/backend/open_webui/main.py", line 1151, in commit_session_after_request

response = await call_next(request)

           ^^^^^^^^^^^^^^^^^^^^^^^^

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next

raise app_exc

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro

await self.app(scope, receive_or_disconnect, send_no_error)

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in call

with recv_stream, send_stream, collapse_excgroups():

File "/usr/local/lib/python3.11/contextlib.py", line 158, in exit

self.gen.throw(typ, value, traceback)

File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups

raise exc

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in call

response = await self.dispatch_func(request, call_next)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File "/app/backend/open_webui/utils/security_headers.py", line 11, in dispatch

response = await call_next(request)

           ^^^^^^^^^^^^^^^^^^^^^^^^

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next

raise app_exc

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro

await self.app(scope, receive_or_disconnect, send_no_error)

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in call

with recv_stream, send_stream, collapse_excgroups():

File "/usr/local/lib/python3.11/contextlib.py", line 158, in exit

self.gen.throw(typ, value, traceback)

File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups

raise exc

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in call

response = await self.dispatch_func(request, call_next)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File "/app/backend/open_webui/main.py", line 1137, in dispatch

response = await call_next(request)

           ^^^^^^^^^^^^^^^^^^^^^^^^

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next

raise app_exc

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro

await self.app(scope, receive_or_disconnect, send_no_error)

File "/usr/local/lib/python3.11/site-packages/starlette_compress/init.py", line 92, in call

return await self._zstd(scope, receive, send)

       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File "/usr/local/lib/python3.11/site-packages/starlette_compress/_zstd_legacy.py", line 100, in call

await self.app(scope, receive, wrapper)

File "/usr/local/lib/python3.11/site-packages/starlette/middleware/exceptions.py", line 62, in call

await wrap_app_handling_exceptions(self.app, conn)(scope, receive, send)

File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app

raise exc

File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app

await app(scope, receive, sender)

File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 715, in call

await self.middleware_stack(scope, receive, send)

File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 735, in app

await route.handle(scope, receive, send)

File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 288, in handle

await self.app(scope, receive, send)

File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 76, in app

await wrap_app_handling_exceptions(app, request)(scope, receive, send)

File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app

raise exc

File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app

await app(scope, receive, sender)

File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 73, in app

response = await f(request)

           ^^^^^^^^^^^^^^^^

File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 301, in app

raw_response = await run_endpoint_function(

               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 212, in run_endpoint_function

return await dependant.call(**values)

       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File "/app/backend/open_webui/main.py", line 1319, in get_models

models.sort(

TypeError: '<' not supported between instances of 'NoneType' and 'str'

Additional Information

No response

Originally created by @QDUCHENNE on GitHub (Aug 12, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/16549 ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version 0.6.22 ### Ollama Version (if applicable) - ### Operating System Ubuntu 24.04.03 ### Browser (if applicable) - ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Display the interface ### Actual Behavior Crashes ### Steps to Reproduce - Have an API endpoint not responding - Cry ### Logs & Screenshots File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__ with recv_stream, send_stream, collapse_excgroups(): File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ self.gen.throw(typ, value, traceback) File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups raise exc File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__ response = await self.dispatch_func(request, call_next) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/backend/open_webui/main.py", line 1165, in check_url response = await call_next(request) ^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next raise app_exc File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro await self.app(scope, receive_or_disconnect, send_no_error) File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__ with recv_stream, send_stream, collapse_excgroups(): File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ self.gen.throw(typ, value, traceback) File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups raise exc File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__ response = await self.dispatch_func(request, call_next) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/backend/open_webui/main.py", line 1151, in commit_session_after_request response = await call_next(request) ^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next raise app_exc File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro await self.app(scope, receive_or_disconnect, send_no_error) File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__ with recv_stream, send_stream, collapse_excgroups(): File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ self.gen.throw(typ, value, traceback) File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups raise exc File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__ response = await self.dispatch_func(request, call_next) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/backend/open_webui/utils/security_headers.py", line 11, in dispatch response = await call_next(request) ^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next raise app_exc File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro await self.app(scope, receive_or_disconnect, send_no_error) File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__ with recv_stream, send_stream, collapse_excgroups(): File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ self.gen.throw(typ, value, traceback) File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups raise exc File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__ response = await self.dispatch_func(request, call_next) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/backend/open_webui/main.py", line 1137, in dispatch response = await call_next(request) ^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next raise app_exc File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro await self.app(scope, receive_or_disconnect, send_no_error) File "/usr/local/lib/python3.11/site-packages/starlette_compress/__init__.py", line 92, in __call__ return await self._zstd(scope, receive, send) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/starlette_compress/_zstd_legacy.py", line 100, in __call__ await self.app(scope, receive, wrapper) File "/usr/local/lib/python3.11/site-packages/starlette/middleware/exceptions.py", line 62, in __call__ await wrap_app_handling_exceptions(self.app, conn)(scope, receive, send) File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app raise exc File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app await app(scope, receive, sender) File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 715, in __call__ await self.middleware_stack(scope, receive, send) File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 735, in app await route.handle(scope, receive, send) File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 288, in handle await self.app(scope, receive, send) File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 76, in app await wrap_app_handling_exceptions(app, request)(scope, receive, send) File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app raise exc File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app await app(scope, receive, sender) File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 73, in app response = await f(request) ^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 301, in app raw_response = await run_endpoint_function( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 212, in run_endpoint_function return await dependant.call(**values) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/backend/open_webui/main.py", line 1319, in get_models models.sort( TypeError: '<' not supported between instances of 'NoneType' and 'str' ### Additional Information _No response_
GiteaMirror added the bug label 2026-04-25 07:24:18 -05:00
GiteaMirror commented 2026-04-25 07:24:20 -05:00
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@QDUCHENNE commented on GitHub (Aug 12, 2025):

This would fix my issue : https://github.com/open-webui/open-webui/pull/16547

<!-- gh-comment-id:3181207573 --> @QDUCHENNE commented on GitHub (Aug 12, 2025): This would fix my issue : https://github.com/open-webui/open-webui/pull/16547
GiteaMirror commented 2026-04-25 07:24:20 -05:00
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@quadeare commented on GitHub (Aug 13, 2025):

I'm experiencing the same issue. My OpenWebUI instance crashed after my PVC ran out of disk space.

Now, the front-end UI is stuck in a loop, and the back-end is returning an error.

If you have a workaround, I would greatly appreciate your help!

Here full logs trace :

  + Exception Group Traceback (most recent call last):
  |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 76, in collapse_excgroups
  |     yield
  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 178, in __call__
  |     async with anyio.create_task_group() as task_group:
  |   File "/usr/local/lib/python3.11/site-packages/anyio/_backends/_asyncio.py", line 772, in __aexit__
  |     raise BaseExceptionGroup(
  | ExceptionGroup: unhandled errors in a TaskGroup (1 sub-exception)
  +-+---------------- 1 ----------------
    | Traceback (most recent call last):
    |   File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 409, in run_asgi
    |     result = await app(  # type: ignore[func-returns-value]
    |              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 60, in __call__
    |     return await self.app(scope, receive, send)
    |            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__
    |     await super().__call__(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 112, in __call__
    |     await self.middleware_stack(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 187, in __call__
    |     raise exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 165, in __call__
    |     await self.app(scope, receive, _send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/sessions.py", line 85, in __call__
    |     await self.app(scope, receive, send_wrapper)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 85, in __call__
    |     await self.app(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__
    |     with recv_stream, send_stream, collapse_excgroups():
    |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
    |     self.gen.throw(typ, value, traceback)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups
    |     raise exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__
    |     response = await self.dispatch_func(request, call_next)
    |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/app/backend/open_webui/main.py", line 1186, in inspect_websocket
    |     return await call_next(request)
    |            ^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next
    |     raise app_exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro
    |     await self.app(scope, receive_or_disconnect, send_no_error)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__
    |     with recv_stream, send_stream, collapse_excgroups():
    |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
    |     self.gen.throw(typ, value, traceback)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups
    |     raise exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__
    |     response = await self.dispatch_func(request, call_next)
    |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/app/backend/open_webui/main.py", line 1165, in check_url
    |     response = await call_next(request)
    |                ^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next
    |     raise app_exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro
    |     await self.app(scope, receive_or_disconnect, send_no_error)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__
    |     with recv_stream, send_stream, collapse_excgroups():
    |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
    |     self.gen.throw(typ, value, traceback)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups
    |     raise exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__
    |     response = await self.dispatch_func(request, call_next)
    |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/app/backend/open_webui/main.py", line 1151, in commit_session_after_request
    |     response = await call_next(request)
    |                ^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next
    |     raise app_exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro
    |     await self.app(scope, receive_or_disconnect, send_no_error)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__
    |     with recv_stream, send_stream, collapse_excgroups():
    |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
    |     self.gen.throw(typ, value, traceback)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups
    |     raise exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__
    |     response = await self.dispatch_func(request, call_next)
    |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/app/backend/open_webui/utils/security_headers.py", line 11, in dispatch
    |     response = await call_next(request)
    |                ^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next
    |     raise app_exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro
    |     await self.app(scope, receive_or_disconnect, send_no_error)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__
    |     with recv_stream, send_stream, collapse_excgroups():
    |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
    |     self.gen.throw(typ, value, traceback)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups
    |     raise exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__
    |     response = await self.dispatch_func(request, call_next)
    |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/app/backend/open_webui/main.py", line 1137, in dispatch
    |     response = await call_next(request)
    |                ^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next
    |     raise app_exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro
    |     await self.app(scope, receive_or_disconnect, send_no_error)
    |   File "/usr/local/lib/python3.11/site-packages/starlette_compress/__init__.py", line 92, in __call__
    |     return await self._zstd(scope, receive, send)
    |            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/starlette_compress/_zstd_legacy.py", line 100, in __call__
    |     await self.app(scope, receive, wrapper)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/exceptions.py", line 62, in __call__
    |     await wrap_app_handling_exceptions(self.app, conn)(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app
    |     raise exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app
    |     await app(scope, receive, sender)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 715, in __call__
    |     await self.middleware_stack(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 735, in app
    |     await route.handle(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 288, in handle
    |     await self.app(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 76, in app
    |     await wrap_app_handling_exceptions(app, request)(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app
    |     raise exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app
    |     await app(scope, receive, sender)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 73, in app
    |     response = await f(request)
    |                ^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 301, in app
    |     raw_response = await run_endpoint_function(
    |                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 212, in run_endpoint_function
    |     return await dependant.call(**values)
    |            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/app/backend/open_webui/main.py", line 1319, in get_models
    |     models.sort(
    | TypeError: '<' not supported between instances of 'NoneType' and 'str'
    +------------------------------------
During handling of the above exception, another exception occurred:
<!-- gh-comment-id:3183905537 --> @quadeare commented on GitHub (Aug 13, 2025): I'm experiencing the same issue. My OpenWebUI instance **crashed after my PVC ran out of disk space**. Now, the front-end UI is stuck in a loop, and the back-end is returning an error. If you have a workaround, I would greatly appreciate your help! **Here full logs trace :** ```Exception in ASGI application + Exception Group Traceback (most recent call last): | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 76, in collapse_excgroups | yield | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 178, in __call__ | async with anyio.create_task_group() as task_group: | File "/usr/local/lib/python3.11/site-packages/anyio/_backends/_asyncio.py", line 772, in __aexit__ | raise BaseExceptionGroup( | ExceptionGroup: unhandled errors in a TaskGroup (1 sub-exception) +-+---------------- 1 ---------------- | Traceback (most recent call last): | File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 409, in run_asgi | result = await app( # type: ignore[func-returns-value] | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 60, in __call__ | return await self.app(scope, receive, send) | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__ | await super().__call__(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 112, in __call__ | await self.middleware_stack(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 187, in __call__ | raise exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 165, in __call__ | await self.app(scope, receive, _send) | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/sessions.py", line 85, in __call__ | await self.app(scope, receive, send_wrapper) | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 85, in __call__ | await self.app(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__ | with recv_stream, send_stream, collapse_excgroups(): | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ | self.gen.throw(typ, value, traceback) | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups | raise exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__ | response = await self.dispatch_func(request, call_next) | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/app/backend/open_webui/main.py", line 1186, in inspect_websocket | return await call_next(request) | ^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next | raise app_exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro | await self.app(scope, receive_or_disconnect, send_no_error) | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__ | with recv_stream, send_stream, collapse_excgroups(): | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ | self.gen.throw(typ, value, traceback) | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups | raise exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__ | response = await self.dispatch_func(request, call_next) | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/app/backend/open_webui/main.py", line 1165, in check_url | response = await call_next(request) | ^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next | raise app_exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro | await self.app(scope, receive_or_disconnect, send_no_error) | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__ | with recv_stream, send_stream, collapse_excgroups(): | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ | self.gen.throw(typ, value, traceback) | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups | raise exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__ | response = await self.dispatch_func(request, call_next) | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/app/backend/open_webui/main.py", line 1151, in commit_session_after_request | response = await call_next(request) | ^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next | raise app_exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro | await self.app(scope, receive_or_disconnect, send_no_error) | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__ | with recv_stream, send_stream, collapse_excgroups(): | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ | self.gen.throw(typ, value, traceback) | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups | raise exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__ | response = await self.dispatch_func(request, call_next) | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/app/backend/open_webui/utils/security_headers.py", line 11, in dispatch | response = await call_next(request) | ^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next | raise app_exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro | await self.app(scope, receive_or_disconnect, send_no_error) | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 177, in __call__ | with recv_stream, send_stream, collapse_excgroups(): | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ | self.gen.throw(typ, value, traceback) | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 82, in collapse_excgroups | raise exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 179, in __call__ | response = await self.dispatch_func(request, call_next) | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/app/backend/open_webui/main.py", line 1137, in dispatch | response = await call_next(request) | ^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 154, in call_next | raise app_exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 141, in coro | await self.app(scope, receive_or_disconnect, send_no_error) | File "/usr/local/lib/python3.11/site-packages/starlette_compress/__init__.py", line 92, in __call__ | return await self._zstd(scope, receive, send) | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/starlette_compress/_zstd_legacy.py", line 100, in __call__ | await self.app(scope, receive, wrapper) | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/exceptions.py", line 62, in __call__ | await wrap_app_handling_exceptions(self.app, conn)(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app | raise exc | File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app | await app(scope, receive, sender) | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 715, in __call__ | await self.middleware_stack(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 735, in app | await route.handle(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 288, in handle | await self.app(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 76, in app | await wrap_app_handling_exceptions(app, request)(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app | raise exc | File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app | await app(scope, receive, sender) | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 73, in app | response = await f(request) | ^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 301, in app | raw_response = await run_endpoint_function( | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 212, in run_endpoint_function | return await dependant.call(**values) | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/app/backend/open_webui/main.py", line 1319, in get_models | models.sort( | TypeError: '<' not supported between instances of 'NoneType' and 'str' +------------------------------------ During handling of the above exception, another exception occurred: ```
GiteaMirror commented 2026-04-25 07:24:20 -05:00
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@QDUCHENNE commented on GitHub (Aug 13, 2025):

I connected to the docker using VS code and edited main.py at line 1320 using the fix I liked earlier.
Then rebooted the container and I had access to the app ;)

<!-- gh-comment-id:3183926193 --> @QDUCHENNE commented on GitHub (Aug 13, 2025): I connected to the docker using VS code and edited main.py at line 1320 using the fix I liked earlier. Then rebooted the container and I had access to the app ;)
GiteaMirror commented 2026-04-25 07:24:20 -05:00
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@quadeare commented on GitHub (Aug 13, 2025):

@QDUCHENNE Thank you for your response!

Unfortunately, with a Kubernetes deployment, the situation is a bit more complex. I need to create a specific volume or a ConfigMap to overwrite this file. Another option would be to modify the entrypoint to address the issue in main.py.

I plan to create a new image that incorporates your fix, and I'll wait for an official resolution.

<!-- gh-comment-id:3183976264 --> @quadeare commented on GitHub (Aug 13, 2025): @QDUCHENNE Thank you for your response! Unfortunately, with a Kubernetes deployment, the situation is a bit more complex. I need to create a specific volume or a ConfigMap to overwrite this file. Another option would be to modify the entrypoint to address the issue in main.py. I plan to create a new image that incorporates your fix, and I'll wait for an official resolution.
GiteaMirror commented 2026-04-25 07:24:21 -05:00
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@tjbck commented on GitHub (Aug 13, 2025):

https://github.com/open-webui/open-webui/pull/16547

<!-- gh-comment-id:3184363221 --> @tjbck commented on GitHub (Aug 13, 2025): https://github.com/open-webui/open-webui/pull/16547
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Reference: github-starred/open-webui#33483
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